Lovely quality card and love the witty coasters. They are perfect for stocking fillers for older children (32 years old!) Prompt service, great communication and speedy delivery. Items packaged well... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Being disorganized I left it last minute to send a card to my fave cousin, and I don't really like the printed moonpig kind of thing so I gave Creased Cards a try. They had a great selection to choose... Zobacz więcej
Lovely range of cards. The handwriting service at no extra cost was brilliant as well! Saved on paper and postage rather than having to send it to myself and then back out again. Browsing, ordering... Zobacz więcej
Good quality cards and arrived very quickly within 48 hours of placing the order. Great communication too as one of my selected cards wasn’t available. When they discovered they did actually have on... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
With a shop in Brighton's historic Lanes shopping area as well as a funky worldwide website, we are the UK's freshest and most exciting greeting card & gift retailer. Our speciality is humour (some pretty edgy - be warned!) as well as unique and handmade cards & gifts.
Dane kontaktowe
10 Meeting House Lane, BN1 1HB, Brighton, Zjednoczone Królestwo
- 01273321718
- smile@creasedcards.co.uk
- creasedcards.com
4,7
Doskonała
544 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and personal service
Fast and personal service. Love a hand written comp slip! Cards look a great quality too
5 marca 2021
Quick delivery
Quick delivery. Good selection of cards. Prices on par with other outlets.
Also offer a handwritten service.
4 marca 2021
New customer
Finding it difficult moving my in-shop hands, on searches for greetings cards to try making online choices, this was the first time I used the website.
It took a while to find my way round the cards but I made some choices and was very pleased with the speed of dispatch and delivery. I, like other reviewers was made to feel special by the hand written thank you slip for my order.
3 marca 2021
Opinia niezależna
A really good selection of unusual…
A really good selection of unusual cards. The best thing about Creased Cards is the quick delivery.
2 marca 2021
In the beginning i was searching for a…
In the beginning i was searching for a birthday card for my wife. I came across creased cards and found a card that was appropriate for her, and ordered it. Then the emails came flooding in thanking me for my order. The appreciation i received for the order blew me away. I only ordered a card i thought, no big deal. When it came i was surprised to find a personal note inside again thanking me for the order. Thank you Tilly,. I was left feeling very special!
1 marca 2021
Great customer service
The card arrived very quickly and it put a smile on my friends face.
I love how they wrote a thank you note for the order, made my day.
24 lutego 2021
Dispatch date ignored.
I ordered a mothers day card to be dispatched on 9th March, unfortunately it was posted the day l ordered it, so almost a month early. I will be hearing about this for the rest of the year! I wanted to give a small business a try, but was left disappointed.
21 lutego 2021
Opinia niezależna
Odpowiedź od Creased Cards
Sorry to hear this. Can you email me your order details (P number is enough) at smile@creasedcards.com so I can work out why it went wrong. Thanks
Great choice of cards
Great choice of cards, all arrived in good time. Overall 10/10 experience.
13 lutego 2021
Opinia niezależna
Great selection of cards! Fast postage!
Great selection of cards. The two cards I ordered arrived the next day, packaged neatly. I'll be sure to remember Creased rather than searching through some of the other online stores with annoying jingles on their television adverts.
Thank you!
13 lutego 2021
Opinia niezależna
More stars if I could give them!
More stars if I could give them!
Superb service, I ordered a card for Valentine's day which was actualy a birthday card - Anthony called me to explain and ask if I'd like to change the order..
Quick delivery, I love the selection of 'different' cards!
11 lutego 2021
Opinia niezależna
Excellent as always
Excellent as always. Great products, reliable posting, and email communication to check any uncertain details.
8 lutego 2021
Sadly my last purchased hasnt arrived...
Not very star worthy - still hasn't arrived!
Although everything in the past has arrived next day I am guessing the Post office might have something to do with why its late .
7 lutego 2021
Odpowiedź od Creased Cards
Hey there. Thank you for giving us 1 star despite previous orders being good and that you feel this is Royal Mail related (very likely). Can you pls email us at smile@creasedcards.com so we can try to help. Your comment here is anonymous so we can't trace it and it feels unreasonable to give us 1 star without a chance to look into it for you. Thanks
Good choice delivered promptly with out…
Good choice delivered promptly with out any fuss or bother
7 lutego 2021
Odpowiedź od Creased Cards
Updated comments:
I've looked into it and see that the order was received on Monday night, so it was dispatched Tuesday. As it was going to non-mainland UK, according to the Royal Mail website it will take longer than onshore UK post.
I would also say that we have quite a few notices on our website homepage directing visitors to our delivery details which are updated every couple of weeks with latest status (https://www.creasedcards.com/s/delivery) . Each product item also has a delivery tab, which directs to this page.
We are very clear on both that currently the postal service is under strain (mainland or not) and that Royal Mail are not always achieving their delivery aims on any class of post.
Royal Mail status update is here - https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update -
So, I don't believe the time it took to get to you is unreasonable in the current climate and whilst I'm sorry it was late, I'm not sure what else we could have done.
Re the pricing, I agree you have a point here. £3 is for European mail and it should not have defaulted to that. Jersey is UK pricing at £1.25 and so I will refund £1.75 later today - and look into why Jersey defaulted to that price point.
Thank you for your feedback - as a small independent business it is important to us and as you'll see from many other reviews on here, our service is generally sound. Sorry on this occasion the combination of order time, destination and date of need for the item didn't work out.
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