Preordered an ETB with Crazygamer. Straight forward process and delivered on release day. Thanks would definitely use again!
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Couldn’t ask for better service! Have purchased pokemon items from crazygamer a few times, as we collect as a family. Most recently I hadn't been able to secure the phantasmal flames UPC box or booste... Zobacz więcej
Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently seco... Zobacz więcej
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Having left my Christmas shopping to the last minute once again, I found myself in urgent need of a Hello Kitty Tamagotchi. Crazygamer had one in stock, and I think it might literally have been th... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Crazygamer, we're your go-to destination for all things gaming, offering swift, complimentary delivery on orders over £100. After a 10-year hiatus, Crazygamer is back and thriving. Our vast selection includes brand-new Pokémon TCG items, individual cards, gaming merchandise, video games, and cutting-edge computing tech. While our computing items ship directly from trusted suppliers, everything else is dispatched with care from our headquarters. Your support and positive reviews fuel our growth as we prepare for our return to the high street. Choose Crazygamer for all your gaming needs. We can't wait to serve you, and we thank you for being part of the Crazygamer community.
Dane kontaktowe
27 Pinewood Crescent, WN2 2DT, Wigan, Zjednoczone Królestwo
- 07955 036455
- crazygamer.uk
4,2
Dobra
87 recenzji
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Horrible experience for preorder
Had the same horrible experience as many others when trying to preorder an ETB last night. The website was struggling majority to load and once online I managed to add an ETB and a booster box to my basket. I tried checking out for over 2 hours in the basket being second in the queue waiting for it to load. The owner thought it would also be hilarious to include a video of a goat for you to click on as you waited but nothing happened. I wasted over 3 hours in total of my life waiting to preorder being the first on the site and lots of stock still available only to be unable to order. Extremely frustrated by this!! Would not recommend shopping here or ever trying to preorder here again.
29 października 2025
Opinia niezależna
Odpowiedź od Crazygamer LTD
What you experienced wasn’t a website fault. You hit the anti-bot check.
The goat button isn’t a joke. It’s our bot-trap. If you don’t press it correctly, or your session stalls, the system flags you as automated and freezes your position in the queue. That’s why you stayed at “second” while stock continued to sell to customers who passed verification.
Being “first on the site” doesn’t bypass bot protection, and the items in your basket aren’t reserved until checkout begins.
I understand the frustration, but this wasn’t an error on our side. It was a timed-out session that failed the human-check.
Regards,
Paul
Proper time wasters AVOID and save your time.
Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently second in the queue, proper waste of my time for a product I’ve been trying to get my hands on. I think it should change to be a joke shop because that’s what they are JOKERS! Screenshots taken for prove if they try and deny it.
29 października 2025
Opinia niezależna
Odpowiedź od Crazygamer LTD
Let’s be clear. The comments you’re making aren’t helping you, and they certainly won’t get you stock.
Nothing went wrong on our side. The item sold out due to very high demand, which is exactly what happens in every major release. Being shown as “second in the queue” in one window does not guarantee stock or hold anything for you.
Accusations, insults, and conspiracy theories don’t change the facts, and they don’t speed anything up. If this behaviour continues, we’ll simply decline future custom for pokemon pre-orders.
Take a minute, reset, and if you have a genuine complaint, I’m happy to help. Otherwise there’s nothing more to say.
Regards,
Paul
Amazing store and owners!
I recently purchased from this store, unfortunately one of my items were delayed (completely out of the hands of crazy gamer) I emailed them just double checking all was fine with my order. I was emailed back very quickly from Paul who assured me my order was still on track. It has arrived in perfect condition with great packaging. 10/10 store glad to support small businesses. Will be a frequent customer thanks :)
29 października 2025
Opinia niezależna
Great stock!
Welcomed at the shop! Purchased a few cards! Brilliant stock
15 października 2025
Opinia niezależna
Great customer service
Great customer service! Hats off to Paul for his communication and sorting my order!
1 października 2025
Ordered a pokemon box online single…
Ordered a pokemon box online single order for ex box. Only to be refunded almost instantly, so ring to ask what's going on to be told that I 'botted' the item. The guy on the phone was very rude and quite aggressive. Mate not everyone is a scalper. I rip pack dont keep them its not my fault I saw you had stock and tried to buy one. Prehaps go throught and see who the scalpers are surly you can see who ordered multiple times to the same address.
24 września 2025
Odpowiedź od Crazygamer LTD
10 orders in 1 minute, multiple people checking out and paying for an item at the exact same time, you expect us to believe that you did not use automated methods to order the item moments after it went live on our website? As for claiming I was rude and aggressive, i thought i was quite polite given the situation. We cannot provide what we don't have and our website cannot stop people that have already passed the final stock check before being allowed to pay. Maybe if your group didn't all spend your time botting you would not have created this situation for yourselves!
The best TCG shop going
The best TCG shop going, another pre order, another awesome delivery. No scalper prices just good service! Thank you A+++++
1 września 2025
Brilliant
Guy was super friendly, negotiated prices, brilliant stock, would use again.
8 sierpnia 2025
Excellent company
Excellent company. Two pre-order items were fulfilled, and both arrived in perfect condition on the day of release. I received sufficient email updates throughout the transaction. I would definitely order from Crazygamer again. Thanks
25 lipca 2025
Fantastic from start to finish
Fantastic from start to finish
Pre ordered Pokemon products and they were delivered exactly when stated, really well packaged with some good pull sprinkle dust on them for good measure :D
Would defo use this site again, thank you!
25 lipca 2025
Brilliant
Awesome company. Purchasing was easy, communication was great and item was exactly as described, very well packaged and sent fast. Thank you, will definitely buy from them again.
25 lipca 2025
Sent parcel on day of release in good condition
Sent parcel on day of release and in very good time. not damaged or bent at all either. :)
25 lipca 2025
Great online store
Great online store. Pre-ordered some Pokemon products through this store. Due to stock issues, they reached out and gave me the option to substitute some items instead. I really appreciate the communication here, a lot of shops would cancel the order instead but these guys went the extra mile. Thanks again, one happy customer!
18 lipca 2025
Opinia niezależna
Phenomenal service
Phenomenal service - when informed allocations had been cut, I was told I could swap to a different product, or have a refund.
Stellar communication the whole way through, and definitely one of the smoothest! Will be recommending☺️
14 lipca 2025
Opinia niezależna
Very helpful if you have any questions…
Very helpful if you have any questions or problems with your orders,quick service and honest company fair prices on all products.
22 czerwca 2025
SELLING PRODUCTS THEY DO NOT HAVE IN STOCK. 80% OF ORDER REFUNDED
GET YOUR STOCK LEVELS AND INVENTORY CORRECT.
Fed up with placing orders with CRAZY GAMER. Only to be told a few days later that they do not have 80% of items ordered in stock. No discount code..no store credit, no complimentary gift. AVOID AVOID AVOID
29 kwietnia 2025
Odpowiedź od Crazygamer LTD
We’re sorry you were disappointed — but your review contains a serious factual error that needs correcting.
Your order total was £101.26, and only £29.13 was refunded — not “80%” as claimed. The refunded items were mostly lower-value cards that occasionally sell on eBay, and we had neglected to adjust their stock levels due to how infrequently they're ordered in bulk.
As the sole director and only employee, I work hard to process and pack every order myself. While we aim for 100% accuracy, niche single-card inventory can sometimes fall out of sync — especially when someone orders large multiples we don’t expect to move all at once.
You were refunded promptly for anything unavailable, and the rest of your order was fulfilled without issue. We don’t offer store credit or gifts in cases where a partial refund is all that’s warranted.
All we ask is for feedback to be fair — and factually accurate.
Great service and customer support
Great service and customer support. Made me thoroughly aware of a product issue (customs opening the box and removing the seal) and documented their actions to verify nothing was tampered with. Product arrived swiftly as just as expected.
29 maja 2025
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