Crane Garden Buildings Recenzje 

487
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a great experience from start to finish. Made us a bespoke greenhouse/ shed and run. Delivered and put up early. Staff were lovely and friendly nothing was too much trouble. Would definitely rec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The salesman/ adviser was a really helpful and knowledgeable man. He took the trouble to do a survey of my garden to help me decide where to place the summerhouse that I had chosen. I have now order... Zobacz więcej

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Oceniono na 5 z 5

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Saw Crane sheds at a Hilliers garden centre - they looked great. There are onsite advisors. All sheds are custom made in Norfolk. We designed the shed via the website - easy to use. We could choose... Zobacz więcej

Reakcja na opinię

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O Crane Garden Buildings

Napisane przez firmę

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

487 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(487)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 74

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Oceniono na 5 z 5

First meeting went very well

First meeting went very well. The sales rep,Archie Barthgate was very helpfull and gave me a lot of usefull
Advice.
The second was on site where he did all the appropriate measurements and gave sound advice on what we needed when the building arrives on site.

12 sierpnia 2024
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Odpowiedź od Crane Garden Buildings

Hi Mr Anderson,

Thank you for your five-star service review. We are very pleased that Archie delivered excellent service.

We hope you are excited for the delivery and installation of your building, we are here if you have any questions.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Super quality and happy customers..

On the ground teams run by Brendan (base building) and Joe (building building!) were just fantastic - it's not easy turning up to a job almost unseen and they were all super knowledgeable, tidy, unfazed, skilled and all round professional.

Customer Services were helpful, polite and quick to sort the queries and issues having a garden building creates and sales were efficient, creative with ideas and non-pushy in terms of understanding budgets and expectations.

Totally LOVING the office and to have in the Summer is an added bonus. Thank you all Crane Garden Buildings!

7 sierpnia 2024
Opinia niezależna
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Odpowiedź od Crane Garden Buildings

Hi MH,

Thank you for your five-star review. We are very happy to hear you are thrilled with your service and Garden Office!

If you need us at all, please feel free to let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Fantastic service all round

Fantastic service all round. Great quality shed.

29 lipca 2024
Opinia niezależna
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Odpowiedź od Crane Garden Buildings

Hi Paul,

Thank you for your five-star review. We're are so pleased to hear you are happy with our service and your garden building.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Extremely helpful

Extremely helpful and polite young lady, who went the extra mile to help me. The products look high quality. More later once delivery has taken place.

1 sierpnia 2024
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Odpowiedź od Crane Garden Buildings

Hi Patricia,

Thank you for your five-star review. We're happy you enjoyed the service we provided and we hope you enjoy your building once delivered and installed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Was dealt with in a very professional…

Was dealt with in a very professional way.

1 sierpnia 2024
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Odpowiedź od Crane Garden Buildings

Hi Vincent,

Thank you for your five-star review. We're very pleased to hear that you've had a good experience with out professionalism and we hope you enjoy your garden building for many years.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Very thorough discussion of building…

Very thorough discussion of building types and fittings

25 lipca 2024
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Odpowiedź od Crane Garden Buildings

Hi Jonathan

Thank you for your five-star review. We're very pleased to hear that you've had a good experience with our knowledgeable team.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Excellent personal service

My first contact with Crane was by phone to the customer services department who were very friendly and helpful giving me useful advice in respect of planning my proposed hobby room.
I subsequently visited the display centre at Trentham Gardens where Mike Gritt patiently showed me all the options for my project.
The net result is that I have ordered a bespoke building to fit in a very tight space in my garden.
Overall, I am very satisfied with the service I have received so far.

25 lipca 2024
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Odpowiedź od Crane Garden Buildings

Hi Iain

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design and purchase process of your new hobby room.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Ty was knowledgable,knew the products…

Ty was knowledgable,knew the products well,and very friendly and helpful.Ended up buying a shed.

24 lipca 2024
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Odpowiedź od Crane Garden Buildings

Hi Jenny

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design and purchase of your new garden shed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Quality product and quality service

Second to none. They may be more expensive than other options, but they are top quality and the customer service has been brilliant. Would highly recommend. We ordered our shed through Mike in the Trentham site. A brilliant experience!

25 lipca 2024
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Odpowiedź od Crane Garden Buildings

Hi Anthony

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout your journey with us and that you are happy with your new garden shed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Went through the options and explained…

Went through the options and explained what was useful instead of trying to sell a product we didn't need.

8 lipca 2024
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Odpowiedź od Crane Garden Buildings

Hi David

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design process of your new garden building.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Garden Room

We purchased a garden office building (Holt) through Crane. Honestly the whole experience with them has been a 9.75 of 10, deserving of a 5-star review. The whole team is professional, kind and responsive, and there are a handful of really special individuals. They led me through the purchase phase and installation phase amazingly. There was a horrendous hiccup due to the faulty foundation a contractor I hired put in, and Crane and their team was there to solve in a way that was truly exemplary. Sometimes they were a tiny bit slow or not incredibly proactive, but that is splitting hairs. I add this small criticism just to accentuate how to truly excellent the experience otherwise was. The installation folks were also kind and professional.

9 lipca 2024
Opinia niezależna
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Odpowiedź od Crane Garden Buildings

Hi Alex

Thank you for your five-star review. It is fantastic to hear that you received an excellent service from us from start to finish. We hope you're enjoying your new Holt Studio.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

After writing a review crane garden…

After writing a review crane garden building contacted myself to offer a explanation of the john lewis contract with themselves.
This said they have offered to change the doors and complete the outstanding works.
I am waiting for a date for when this will be completed as the room is unsafe for use.
The customer services manager for crane was very helpful and we have agreed a solution.
John lewis on the other hand is a different matter as they are advertising a product that is not what crane supply.
I will post a another review upon completion
Roger Bright

3 lipca 2024
Opinia niezależna
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Odpowiedź od Crane Garden Buildings

Hi Roger

Thank you for your five-star review. We're delighted that we were able to help and come to a resolution.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5
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Odpowiedź od Crane Garden Buildings

Hi Brigitte,

Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.

We hope that this continues throughout the process and you are pleased with your new garden addition.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Crane Classic Shed

At all times, all staff were informative, patient, friendly and professional. From the local team, to Head Office to the fitting team. We fiddled and altered all the way, and Crane were very accommodating and made the whole process straight forward and easy.
The shed itself, is well made, solid, designed as requested, and looks great.

20 czerwca 2024
Opinia niezależna
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Odpowiedź od Crane Garden Buildings

Hi Duncan

Thank you for your five-star review. It is fantastic to hear that you you are pleased with the design and quality of your new garden shed and that you received a great service from us from start to finish.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Helpful and courteous

Helpful and courteous

21 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi George,

Thank you for your five-star review.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Helpful first consultation

Helpful first consultation

21 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi Andrew,

Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.

We hope that this continues throughout the process and you are pleased with your new garden addition.

Best wishes,
Crane Garden Buildings

Oceniono na 4 z 5

Good contact and helpful

Good contact and helpful

12 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi Neil,

Thank you for your five-star review.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Attentive but not intrusive sales…

Attentive but not intrusive sales staff. Clear pricing and options. Quality manufacture.

10 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi Andrew & Dani,

Thank you for your five-star review. We're so glad to hear that you found our sales approach to be attentive and helpful. This is something we value highly and always strive to achieve.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Hopefully the goods will be as good as…

Hopefully the goods will be as good as the service.
Esther at Nottingham was very helpful and efficient.
Good follow up and clear details of how to proceed. Just awaiting the goods!

8 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi Tim,

Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.

We hope that this continues throughout the process and you are pleased with your new garden addition.

Best wishes,
Crane Garden Buildings

Oceniono na 5 z 5

Fast and effeicient and good humour !

Fast and effeicient and good humour !

12 czerwca 2024
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Odpowiedź od Crane Garden Buildings

Hi Michael,

Thank you for your five-star review. It is great to hear you have had a positive experience buying your new garden building with us.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

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