Good choice of Whisky but I felt the overall box was lacking, As a member of a similar subscription for both Gin and Rum I felt that these boxes just needed something more then oatcakes or a choco... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The variety has changed, the snacks weren’t good and now we receive none. I’ve tried to cancel my membership and have emailed with no response and have been locked out of my account and can’t even re... Zobacz więcej
Reakcja na opinię
Great whiskeys used wish there could be more that comes with the box in terms of a booklet showing reciepies to use for that whiskey to get the most out of the taste, maybe 2 smaller different snack... Zobacz więcej
I enjoy the variety of quality craft whisky choices every two months. It has allowed us to sample some that we would never have tried if it weren't for the club. Unfortunately, the shipping company is... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Craft Whisky Club, based in Edinburgh, aims to unearth future whisky classics and bring them direct to their subscribers door. Founder David Nicol is passionate about Craft Whisky, and believes that by helping the craft whisky producers bring their product direct to the customer, they are free to focus on what they do best - making a great drink, using local ingredients and as traditional a process as possible. David and the team are constantly on the lookout, all over the world, for the best craft whisky producers for his customers. Once selected, a foodie treat is paired up to enhance each particular whisky and show it off at its best. Boxes feature full, typically 70cl (75cl USA) bottles. Shipping is free throughout the UK and USA.
Dane kontaktowe
23 Manor Place, EH3 7DX, Edinburgh, Zjednoczone Królestwo
- contact@craftwhiskyclub.com
- craftwhiskyclub.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They Stink!!!
Late deliveries, website not working, multiple emails sent to request a cancellation and still unable to. Do yourself a favor and find another company.
Paid for 3 orders before I even received the first one
I was charged for 3 shipments before the first even arrived. I messaged customer service and the next day the first shipment finally had a label made for it. I feel like they are just waiting for you to forget about it and they will just keep charging you.
HORRIBLE company!!!!
Do NOT use this company!! I have sent multiple messages and they haven’t answered. They did answer here and told me to look in my spam folder…nothing there.
They will not return messages!!!! And there is no way to opt out.
Do yourself a favor and find another whiskey company…this one sucks.
Awful experience so far!!
I have received three confirmation notices that the person that I gifted the subscription to was going to receive their order. To this day they have not received one single one. I messaged yesterday to inquire where the shipments were and when this would be resolved and I have not heard anything from anyone. I paid for a year in advance over three months ago and no one even cares to reply to me about where my money is and where my shipments are.
I have had trouble with this gift of a monthly club subscription
I have had trouble with this gift of a year's worth of products. The first two "shipmemts" took months. The current "shipment" has been in delivery for 39 days. Customer service is of no help and takes weeks to respond
The whiskey was superb, but.....
The whiskey was superb, but they don't respond to emails. I got an email 2 weeks after I received my first bottle saying I had a shipment coming. I was confused and asked for clarification. Nothing......

Odpowiedź od Craft Whisky Club
Very nice product
Very nice packaging and product arrived. The only confusing part was I gifted this to my husband, however I keep receiving the emails regarding the order rather than him. So clearly I must have entered something wrong when I signed up. I also expected further communication regarding my gift, such as when another shipment can be expected or even more information other than a payment receipt.

Odpowiedź od Craft Whisky Club
Bespoke Boutbon
I was provided a bespoke blended straight bourbon whiskey, which was absolutely fantastic!
I enjoyed receiving my first shipment…
I enjoyed receiving my first shipment and I am excited to see what’s next! The whiskey was great and probably something that I would not have been able to find on my own. I also thought the little extras in the box were a great touch. Thanks!
It was a great year
It was a great year ! I wish you would have ask me to do another year . I did not realize my year was up . Maybe just a quick reminder to those customers. Otherwise it was amazing! Thank
You
Bridgett Johnstone
Unfortunately just terrible value for money
We have had 6 bottles of whisky so far. 2 were good whisky, 4 were very average. The value for money is terrible when I think that each bottle is charged at around $90, feels like the actual price point I would pay is closer to $40-50. Plus you have no control over what you receive, so if you dont like a particular whisky style, you end up drinking one dram then writing the whole bottle off.
While the whiskey was good but shipping was a problem
While the whiskey was good, there was a delivery issue. You had the correct address but the city and state were incorrect so it became undeliverable but Fed Ex tried to correct it and delivered the gift to me as the sender so needless to say the person the gift was supposed to be delivered to did not get it.
Online purchase
Online purchase, confirmation and information on shipping was incredibly slow and questionable. Product was good though once it finally arrived.
We look forward to it every month
It is such a fun interesting way to taste so many different craft whiskeys. The curation is impeccable, we love the parings. Great for entertaining. We look forward to it every month.
It's like Christmas with every box
I so love getting my box of amazing whiskey and snacks. Excellent work every time!
One whiskey so far
We have received one whiskey so far and overall the experience has been good. I wish we had the opportunity to see where the next bottles were coming from, place/ region not necessarily distillery. It would be fun to see it’s journey. It would also be fun to have some input with flavor profiles and see if that would change what whiskey’s are picked.
Join the Club
Craft Whisky Club's products and services are top-notch. I highly recommend them to aficionados and beginners alike!
Bad service and support - beware.
As has been stated by others, delivery is dodgy. I never received one order, nor was ever refunded for it, and now another delivery is in limbo. Craft Whisky doesn't seem too keen on issue refunds on undelivered items, now we'll see how they are on membership cancellation. Note, to cancel membership, you have to contact them directly, there's no way to cancel the membership yourself.

Odpowiedź od Craft Whisky Club
Loved our first Whiskey
Loved our first Whiskey, Australian. Super neat! Came timely, and they ensured it was handed to a real person!!love it. Can't wait for the next one!!
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