Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

The packaging is seriously inadequate. I was excited to buy high quality brushes with a nice box to store/carry them. The box is so mangled it is ridiculous. It won’t close. It was shipped in a bubble... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently purchased the Helen Rae Cambell set of watercolor brushes and immediately fell in love! I have never owned brushes that held their shape so well, and give complete control of the finest det... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have enjoyed Eric Yi Lin's instructional videos for some time. Recently bought his brush set and they have become my "go-to" brushes ever since, surpassing several more expensive sets. They hold a l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These are the nicest brushes I’ve purchased so far. I’m pretty new at watercolor so I didn’t want to spend a lot on tools until I knew I would enjoy it so I bought very inexpensive brushes at first bu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep artystyczny

Napisane przez firmę

We are Creative, Colourful & Cruelty-Free! We are Craftamo, a passionate and creative art supplies company, who like to do things a little differently. We meticulously research, design and create our products with tremendous attention to detail, so that Craftamo artists worldwide are always hungry for more!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

268 recenzji

5 gwiazdek
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2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Eric Yi Lin Watercolor Brush Set

I purchased the Eric Yi Lin set of brushes and these have quickly become my favorites. They feel nice, hold water well and have the perfect amount of snap in the smaller sizes. Packaging was nicely done and they arrived in the expected time. Overall excellent product and experience.

15 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Eva,

Thank you for choosing the Eric Yi Lin X Craftamo Brush Set and for sharing your fantastic experience with us! We're thrilled to hear that these brushes have quickly become your favorites, offering a delightful feel, excellent water retention, and just the right amount of snap in smaller sizes.

It's wonderful to know that you appreciated the nicely done packaging and that your order arrived within the expected time frame. Providing an overall excellent product and experience is what we aim for, and your feedback reinforces our commitment to quality and customer satisfaction.

We appreciate your support and look forward to being a part of your artistic journey.

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Joni Young Art tutorials and brush set.

I joined Joni Young tutorials and discovered her awesome brushes. They are perfect for a variety of techniques and just the right sizes. It’s the two best presents I gave myself, can’t wait to see what’s new for 2024.

15 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Marieanne,

Thank you so much for sharing your experience with Joni Young tutorials and our awesome brushes. We're so happy to hear that you find them perfect for a variety of techniques and just the right sizes for your artistic endeavors.

It warms our hearts to know that these brushes have become such a meaningful gift to yourself. Your enthusiasm motivates us to continue delivering high-quality products that enhance your artistic journey.

We're equally excited about what's in store for 2024, and we can't wait to share new and exciting additions to our collection with you. If there's anything specific you're looking forward to or if you have any questions, feel free to reach out. Thank you for being a part of our creative community!

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Great paint brushes!

These are great paint brushes, they really hold the paint.

15 grudnia 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Mary,

Thank you for your positive feedback! We're delighted to hear that you find our paint brushes to be great and effective in holding paint. Providing high-quality tools that meet the needs of our customers is our top priority, and your satisfaction is our greatest reward.

If you ever have more feedback or suggestions, or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to being your go-to choice for excellent paint brushes.

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

I am very happy with the brushes

I am very happy with the brushes I purchased from Craftmo. This is the second set I purchased and I am pleased with both sets. The ones most recent are from the Diane Antone collection. I wanted to support her and this endeavor. I am really glad I did. The brushes are very good quality and also beautiful (loving the green)

8 grudnia 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Sundie,

Thank you for being a valued customer and taking the time to share your positive experience with Craftmo! We are thrilled to hear that you are very happy with the brushes you purchased, especially the Diane Antone X Craftamo.

Your decision to support Diane and our endeavor means a lot to us, and we're so glad it has been a rewarding experience for you. It's fantastic to know that you find the brushes to be of very good quality, and we share your admiration for the beautiful green color.

We appreciate your loyalty and trust in Craftmo. We look forward to continuing to provide you with top-notch products and services.

Thank you again for choosing Craftmo!

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Fabulous

Fabulous brushes and packaging was so beautiful and well done.

14 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Dear Nikki Clark,

Thank you for your fantastic review! We're thrilled to hear that you find our brushes fabulous, and we're delighted that you appreciate the beauty and quality of our packaging.

At Craftamo, we strive to not only provide top-notch art tools but also ensure that the entire experience, from unboxing to creating art, is enjoyable. Your positive feedback motivates us to continue delivering products that meet and exceed your expectations.

We sincerely appreciate your support and look forward to being part of your artistic journey.

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Prompt service, production perfection

The service was prompt, the product is perfection. I found Diane on YouTube during the pandemic when I started watercolors. I've watched her use a wide variety of brushes over the past two years and I feel confident in her selection and design of these brushes. When a company has quality materials and great service, I will definitely be a regular customer. Well done!

15 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Dear Mary,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our service prompt and our product to be perfect.

It warms our hearts to know that you discovered Diane on YouTube during the pandemic and have been following her watercolor journey for the past two years. We truly appreciate your trust in her expertise and the confidence you have in the selection and design of our brushes.

At Craftamo, we are committed to providing quality materials and excellent service, and we're delighted to have met your expectations. Knowing that you plan to be a regular customer is the greatest compliment we could receive.

Happy Painting!

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

I love their brushes

I love their brushes. I have two different sets of Artist brushes - Lindsay Weirich's and Diane Antone - and while they are both very different sets of brushes - they paint like a dream. The handle shape is good, the brushes themselves are well made. I enjoy painting with them. I would definitely buy their brushes again as the need arises.

23 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Anne,

We are happy to hear that you are completely satisfied with your purchase of our Artist brushes, and we're delighted to know that both Lindsay Weirich's and Diane Antone's sets have exceeded your expectations.

We take pride in the quality of our products, and it's heartening to hear that the handle shape and overall construction of our brushes have contributed to a pleasant painting experience for you. We're grateful for your kind words and appreciate your loyalty to our brand.

Thank you once again for your support, and we look forward to serving you again soon!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Excellent product

Excellent product. Diane Antone brush set. Exquisitely made. Beautifully packaged. Delivered quickly and with care in packaging. Great value at a reasonable price for the high quality. Completely satisfied!

27 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Julie,

Thank you for your wonderful feedback on the Diane Antone X Craftamo brush set! We're thrilled to hear that you find our product to be excellent, exquisitely made, and beautifully packaged. Ensuring a delightful unboxing experience is important to us, and we're glad to hear that your order was delivered with care.

It's fantastic to know that you received your purchase quickly and that you see great value in the high quality of our brushes at a reasonable price. We strive to provide products that not only meet but exceed the expectations of our customers.

Your satisfaction is our top priority, and we're delighted to hear that you are completely satisfied with your purchase. We're here to ensure your creative journey with our brushes continues to be exceptional.

Thank you for choosing the Diane Antone X Craftamo brush set. We appreciate your support!

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Great brushes with a fantastic value!

First of all, I love the Craftamo/Antone brush set. These excellent brushes are an excellent value. I would probably not have bought them except they were designed by my favorite You Tube artist, Diane Antone. Next, the customer service was terrific and they arrived very quickly. I'm very happy with this company.

5 grudnia 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Susan,

Thank you so much for your glowing review of the Diane Antone X Craftamo brush set! We're thrilled to hear that you love the brushes and find them to be an excellent value. It's fantastic that the collaboration with your favorite YouTube artist, Diane Antone, played a role in your decision to try our brushes. We aim to provide products that not only meet but exceed the expectations of our customers.

We're equally pleased to know that you had a positive experience with our customer service team and that your order arrived quickly. Timely and reliable service is a priority for us, and we're delighted to have met your expectations in this regard.

Your satisfaction is our ultimate goal, and we appreciate your trust in Craftamo.

Thank you again for choosing Craftamo. Happy creating!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

I love my brush set !

I love these brushes, their quality is really good for the price, I enjoy using them very much.
The shipping was super fast, it took about a week for my order to arrive. I wholeheartedly recommend Craftamo <3

8 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Marta,
Thank you so much for your kind words! We are happy to hear that you find our company to be great, and we appreciate your positive feedback on our quality products and excellent customer service. At Craftamo, we take pride in delivering top-notch products and ensuring a positive experience for our customers.

Our commitment to customer satisfaction is at the forefront of everything we do. It's heartening to know that you feel our dedication to providing exceptional service. We genuinely care about our customers, and your satisfaction is our priority.

We value your input and look forward to serving you in the future.

Thank you for choosing Craftamo. We truly appreciate your support and the opportunity to be of service to you.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

this is a great company with quality…

this is a great company with quality products and excellent customer service!! A company that cares about their customers

4 listopada 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Jessica ,

Thank you so much for your kind words! We are thrilled to hear that you find our company to be great, and we appreciate your positive feedback on our quality products and excellent customer service. At [Your Company Name], we take pride in delivering top-notch products and ensuring a positive experience for our customers.

Our commitment to customer satisfaction is at the forefront of everything we do. It's heartening to know that you feel our dedication to providing exceptional service. We genuinely care about our customers, and your satisfaction is our priority.

Thank you for choosing Craftamo. We truly appreciate your support and the opportunity to be of service to you.

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Their customer service is one of the best and outstanding product!

Their customer service is one of the best I’ve ever encountered, they were prompt, courteous and solved my issue very quickly. As for the product (brushes), they were fantastic, so good I ended up ordering a second set! You can’t go wrong buying from this company!

1 października 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Dear Patricia,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our customer service team and that they were able to assist you promptly and courteously. Providing top-notch service is one of our primary goals, and it's heartwarming to know that we met your expectations.

We're equally delighted to hear that you're enjoying our brushes. Your decision to order a second set is the ultimate compliment, and it truly warms our hearts. We strive to offer high-quality products that our customers can rely on, and your satisfaction is a testament to our commitment to excellence.

Once again, thank you for choosing Craftamo, and we look forward to serving you in the future. If you ever need any assistance or have further questions, please don't hesitate to reach out.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

The subscription boxes from Craftamo…

The subscription boxes from Craftamo have been so fun. They took a lot of care into getting it right with the packaging as well so the boxes are not delivered damaged. They are timely and very nicely put together. It’s been great getting these boxes like a little gift to yourself every month.

31 października 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Lisa,

Thank you for sharing your positive experience with our Emma Lefebvre X Crafatmo subscription boxes! We're delighted to hear that you've been enjoying them and that the packaging has been effective in ensuring safe delivery. It's wonderful to know that receiving our boxes feels like a monthly treat. If you ever have any feedback or suggestions, feel free to reach out. We're here to make your Craftamo experience even better!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Love the products and customer service…

Love the products and customer service is 5 star.

2 września 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Katherine,

We're thrilled to hear that you love our products and have had a 5-star experience with our customer service! Your satisfaction is our top priority, and we're delighted to have met your expectations.

If you ever have any questions, need assistance, or want to share more about your experience, please feel free to reach out to us.

We appreciate your support and look forward to serving you again in the future. Thank you for choosing Craftamo!

Regards,
Elisa

Customer HAppiness Agent
Craftamo

Oceniono na 5 z 5

Emma Lefevre and Craftamo

Craftamo has exceeded expectation. Concerns are handled promptly, products are amazing. I LOVE Emma Lefevre's brushes and subscription boxes! Shipping packaging has improved greatly.

1 września 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Code,

Thank you so much for taking the time to share your wonderful 5-star review of Craftamo! We're thrilled to hear that we've exceeded your expectations and that you've had such a positive experience with our products and services.

Our team at Craftamo is dedicated to providing the best possible customer experience, and your feedback reinforces our commitment to excellence. We're delighted that you've found our customer service to be prompt and responsive. Our goal is to address any concerns or questions you may have efficiently, ensuring your complete satisfaction.

We are happy to hear that you love Emma Lefevre's brushes and our subscription boxes! Emma is a talented artist, and we're proud to offer her brushes as part of our product range. We continuously strive to curate high-quality products that inspire and enhance your creative endeavors.

Your feedback means the world to us, and it motivates us to keep delivering exceptional products and service. If you ever have more suggestions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way.

Once again, thank you for choosing Craftamo, and we look forward to serving you with the same level of excellence in the future.

Best regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

I like that I get notified a few days…

I like that I get notified a few days before that my package is underway, then I also know that now they are pulling money and packages are underway.

28 lipca 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello Marina,

Thank you for sharing your positive experience with our notification system! We're delighted to hear that you appreciate the advance notice you receive before your package is shipped. Our goal is to provide a seamless and transparent shopping experience for our valued customers like you.

By sending notifications a few days before the package is shipped and also notifying you when the payment is processed, we aim to keep you well-informed throughout the entire process. We understand that knowing the status of your order is essential, and we're glad to hear that our notification system has been helpful to you.

Happy Painting!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

Outstanding Products and Customer Services

I’m so happy with this company; the products are amazing and the shipping process and reliability is outstanding. I recently had a concern and I received help immediately and I ‘m very satisfied with the way they handle it!

26 lipca 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Lourdes,

We can't express enough how overjoyed we are to read your wonderful review! Thank you for sharing your positive experience with Craftamo; your kind words have truly brightened our day.

Knowing that you are delighted with our products brings us immense satisfaction. We take pride in curating and offering only the best quality items to our valued customers, and it's heartwarming to hear that you find them amazing.

Efficiency and reliability in our shipping process are vital aspects of our commitment to providing a seamless shopping experience. We understand the importance of timely deliveries, and we're thrilled that our shipping services have met your expectations.

Furthermore, we're glad to know that when you had a concern, our customer support team was able to assist you promptly. Our customers' happiness is paramount to us, and we strive to address any issues or questions with the utmost care and efficiency.

Your satisfaction is our ultimate reward, and your trust in our company means the world to us. Should you ever have any further inquiries or need assistance in the future, please don't hesitate to reach out to us.

Happy Painting!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 4 z 5

Brush quality seemed good

Brush quality seemed good. The shipping took a couple weeks but did receive the order. It was a special edition set.

27 lipca 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hi Robert,

Thank you so much for taking the time to leave us your valuable feedback! We truly appreciate your thoughtful review of our brushes and the special edition set you purchased from Craftamo.

We're thrilled to hear that you found the brush quality to be good. Providing our customers with high-quality products is always a top priority for us, and we're glad that our brushes met your expectations.

We apologize for any inconvenience caused by the shipping time taking a couple of weeks. While we do our best to ensure timely deliveries, external factors may sometimes lead to slight delays. Nonetheless, we're relieved to know that your order did reach you successfully.

Your support in choosing our special edition set means a lot to us. We put a lot of effort into curating unique and special products for our customers, and we're delighted that you had the opportunity to experience one of our exclusive offerings.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

8 months and the beat goes on!

I’ve been involved withCraftamo for 8 months. I critiqued their packaging the first two months but am pleased to say the improvement was 110%. Happy to do business with them.

26 lipca 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello gerry,

We wanted to express our heartfelt gratitude for taking the time to share your experience with Craftamo and for giving us a glowing 5-star review. Your feedback means the world to us!

We're absolutely delighted to hear that you've been a part of the Craftamo family for the past 8 months. Your dedication and input have been invaluable to us. We sincerely appreciate your constructive critique of our packaging during the initial months. It's through valuable feedback like yours that we can continuously strive to improve our products and services.

We couldn't be happier to know that the improvements we made were up to your expectations and beyond, reaching an impressive 110% satisfaction level! Our mission has always been to ensure our customers' happiness and satisfaction, and your feedback reaffirms that we're on the right track.

Doing business with customers like you is an absolute pleasure. We are committed to providing top-notch products and excellent service to meet your needs and exceed your expectations every step of the way.

Regards.
Elisa

Customer Happiness Agent
Craftamo

Oceniono na 5 z 5

The Perfect Brush Set

The ease of ordering and the quality of the Eric Yi Lin brush set were everything that I hope for. These have become my go-to brushes since they arrived.

16 czerwca 2023
Opinia niezależna
Logo Craftamo

Odpowiedź od Craftamo

Hello August,

Thank you for your 5-Star feedback and for choosing Craftamo as your go-to destination for art supplies! We appreciate your kind words and are delighted to hear that the ease of ordering and the quality of the Eric Yi Lin X Craftamo brush set exceeded your expectations.

At Craftamo, we strive to provide our customers with the finest art materials, and we're thrilled that the brush set has become your favorite choice for your painting endeavors. We take great pride in offering products that meet the highest standards of quality and functionality.

If you ever need any further assistance or have any questions about our products, please don't hesitate to reach out.

Thank you again for your feedback and support. Happy painting!

Regards,
Elisa
Customer Happiness Agent
Craftamo

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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