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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Gemma was a very approachable and helpful member of staff, she met our needs immediately and made sure that we were comfortable and happy with the houses that we were viewing. overall, all the staff w... Zobacz więcej

Oceniono na 5 z 5

We had a really positive experience with CPS Homes when securing our house for third year yesterday! Ava was absolutely lovely, really helpful and made the whole process feel easy and stress-free. She... Zobacz więcej

Oceniono na 5 z 5

I live overseas, so having a letting agent I can rely on is absolutely essential. Charlotte Atwell and the team at CPS Homes have always been outstanding; quick to respond, proactive in resolving... Zobacz więcej

Oceniono na 1 z 5

Avoid. Awful, don’t respond to call outs when needed and then charge us for the issues despite evidence we contacted them multiple times. They are scammers for students - ‘cleaning fee’ when we had a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami

Napisane przez firmę

Cardiff-based letting and estate agency. Experts in buying, selling, renting and property management. We're Cardiff's biggest student housing provider.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,2

Wszystkie recenzje

(1299)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 87

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great rental agents!

My wife and I have nothing but good things to say about our experience as new landlords with CPS.
Rhys has been absolutely fantastic to work with, Highly professional, easy to communicate to and was super attentive, I would recommend him to anybody looking to rent out their property.

Also special mention to Kacey, who was an absolute pleasure to deal with, super focused and constantly kept us in the loop!

Fab team!

30 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve had a great experience with CPS

I’ve had a great experience with CPS. Nikki and Flo especially — they’ve re-let my properties quickly, professionally, and with excellent communication throughout. Reliable, efficient, and a pleasure to deal with. Highly recommended!

14 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Thank you Flo

Nothing was too much trouble with Flo, from viewing to secure the property - always helpful and very efficient 🙂

9 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

We viewed a rental property.

We viewed a rental property with Jess, who was very courteous and helpful on the viewing. We were delighted to secure the property, and we send all our thanks to Florence Bailey who dealt with the administration to secure the property with a professional approach. Very happy with the service given.

1 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from the outset!

Fantastic service from the outset! Angela and her team were agents that genuinely appeared to care about our home and its sale. Communication post viewing was excellent and viewings were booked with consideration making sure it was as non disruptive for us as possible. When two of our sales fell through due to buyers changing their minds, CPS were right on the case bringing more buyers through the door again. They’ve found us a buyer that appears to love our home which we are really happy about, we couldn’t recommend them more as agents in this competitive housing market. Thank you Angela you’re an absolute star!

5 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience when looking to rent

We recently viewed a property with Erin (from the Woodville Road branch) and she was so lovely and chatty when showing us around the flat. She kept us updated every step of our application process and answered any questions we had!

We were then accepted by the landlord for the property and Rhiannon (from the Roath branch) took over our signing process. She was very helpful any time we had questions and always followed up with us if she needed to double check something! She really made the signing process very simple and easy!

The team at both branches were great and really helpful and would recommend looking to find a property to rent with them!

21 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Efficient service…

I have been using this firm for twenty years and have always had exemplary service from them, and always found them to be friendly, courteous and efficient

19 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

Great experience so far as me and a friend are looking to move into a new property. From the viewing with Jessica Jones, to the discussion of considerations involved in renting a new property with Erin Gwilt, the team have been great, helpful and friendly. Thank you!

2 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Nathan is a pro!

Nathan was really helpful when we were searching for a house back in 2022. We didn't manage to find anything at the time as the market was crazy, but we've recently asked him to take a look at the house we ended up buying for advice on how to best renovate to sell. Nathan went above and beyond to offer really great advice and produce a report of comparable sold properties in the area. We're very grateful and hope to sell with him when the time comes. Thanks Nathan!!

24 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great Help

Great help while putting a deposit down for a new home. Especially Erin Gwilt and Jessica Jones who helped us through the whole process making it very swift and easy.

17 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

5 Stars

Incredibly fast and easy process when securing our home through CPS. The staff are friendly and helpful especially Nikki Hamer who helped us throughout the signing process.

10 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Think twice

Lovely, friendly staff on the face of it. However, having had my property advertised for rent with them for 5/6 weeks, only 3 viewings had been carried out. Communication and feedback was lacking throughout and when I proactively sought feedback, I was consistently told that the market was quiet and that things would pick up in the summer. They had already advised to drop the price twice, which I did reluctantly, to a price lower than the house had been rented for previously. After 5/6 weeks, there was till no sign of the property being let and therefore, I moved it to another Cardiff based letting agent who secured and carried out 5 viewings within 48 hours of the property being advertised, 3 of which wanted to proceed. For clarity, the rental/affordability criteria for both agencies was comparable. Consequently, I think that tells its own story.

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od CPS Homes

Hi DP,

Thank you for taking the time to share your feedback. We’re really pleased to hear you found our team lovely and friendly – we work hard to create a welcoming and professional experience for everyone we work with.

That’s why we’re genuinely sorry to hear you felt let down by the communication and level of feedback during the marketing of your property. We’ve taken your comments on board and will be reviewing the situation to see what we can learn and where we can do better.

In terms of the advice we gave around pricing and the pace of the market, we completely understand how frustrating it can feel when things don’t move as quickly as hoped. Our recommendations are never made lightly – we let properties to over 6,000 contract-holders every year, so they’re based on what we’re actually seeing on the ground across Cardiff and beyond. That said, we appreciate that every property and landlord experience is unique, and we’ll reflect on how we could have better tailored our communication in your case.

Thanks again for your feedback – we’re always looking to improve, and wish you every success with your new tenancy.

Kind regards,

The CPS Homes Team.

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