Delivery on time. No instructions included. Picture of the sunshade on the cardboard box was different to the one included and there were some short pegs which we had absolutely no idea what they we... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a car dog crate which was supposed to be a checked “as new but maybe with minor cosmetic damage” customer return. Arrived with every panel damaged and unusable. Tried to call immediately but n... Zobacz więcej
Very quick delivery, ordered at 1330 and arrived around 1400 the next day. Securely packaged and well protected. Easy enough to put together with minimal swearing, instructions could have been a... Zobacz więcej
Bought a dog cage through Amazon and when we assembled it it was slightly too big for our vehicle. We took the cage apart and carefully repacked the item for return. We paid for the return of the i... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The Cozy Pet website is the cheapest place on-line to purchase Cozy Pet products. Dog Cages, Playpens, Cat Trees, Rabbit Hutches, Rabbit Runs, Pet Beds and Chicken Coops; each item is top quality. Make your pet a Cozy Pet today.
Dane kontaktowe
Deepdale Avenue 19, YO11 2UQ, Scarborough, Zjednoczone Królestwo
- cozypet.co.uk
2,1
Słaba
292 recenzji
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Inni użytkownicy przeglądali również
Order " delayed" expect next working…
Order " delayed" expect next working day. 3 working days later, nothing. . Asked for refund or replacement. Got neither so far.
Order still "delayed". But elsewhere. Absolutely ridiculous.
26 stycznia 2021
Opinia niezależna
sceptical, at first but happy in the end
was sceptical because of the bad reviews......
but I had no issues ordering my XL chicken coop at all!
delivered within 2 days. super fast
items was neatly and safely packaged and in perfect condition
couldnt be happier
however....
I will say there is no excuse for bad customer service. so the manager of this company should be sacking off whoever is rude over the phone. its your reputation on the line, nooone elses!!
and as for damaged items or missing items.
consider some quality control. at least then if there is issues with missing items you can resolve there and then before it ships...
also if you check for damages before shipment and make a note on each order ..and the items arrive with the customer with damage.. you know it will be the delivery drivers fault ?
just something to consider...
7 stycznia 2021
Opinia niezależna
Offence customer service do not use…
Offence customer service do not use unless you want to be scammed out of your money for broken product.
31 grudnia 2020
Opinia niezależna
Incredibly rude customer service
Incredibly rude customer service. Disgusting way to talk to customers when the fault of poorly made items and missing parts lies with the company itself. After this terrible year you would think to be so much more appreciative of your customers. Congratulations..you destroyed your own business.
30 grudnia 2020
Opinia niezależna
AVOID THIS COMPANY
AVOID THIS COMPANY
Absolutely shocking customer service and products are that flimsy they don’t last longer than a few weeks.
Hundreds of pounds have been wasted by many people I know who have purchased from this company. Tried to approach their customer service team, however the response received from them was absolutely vile!
Put your money into better, more professional and friendly companies whose products are more efficient and longer lasting.
Shame on you CozyPet.
30 grudnia 2020
Opinia niezależna
My RC03 cage arrived with 3 broken…
My RC03 cage arrived with 3 broken bars, I had to sort this issue out myself it super glue as I was too worried to talk to the customer services about it when they have been rated so badly.
30 grudnia 2020
Opinia niezależna
If I could give 0 stars I would
If I could give 0 stars I would! Awful customer service!
30 grudnia 2020
Opinia niezależna
This company needs shutting down
Awful products, rude customer service. Avoid at all costs unless you like to throw money away for no reason
30 grudnia 2020
Opinia niezależna
Avoid at all costs
Disgusting customer service, products are faulty, owner wouldn't fix this and is rude and insulting very unprofessional and childish
Me and 10,000+ people will not be using this again
29 grudnia 2020
Opinia niezależna
Appalling customer service and very…
Appalling customer service and very poorly made products. Avoid at all costs or just use "wish" as its the same quality
29 grudnia 2020
Opinia niezależna
Bad customer service
Bad customer service. the cage is so hard to clean.!
29 grudnia 2020
Opinia niezależna
Absolutely disgusting customer service
Absolutely disgusting customer service, very unprofessional. Avoid this company at all costs!
29 grudnia 2020
Opinia niezależna
Great company
Great company. I now own 2 different rodent cages from them and both are well made and a great product for the price. Thank you
29 grudnia 2020
Opinia niezależna
Customer service is appalling
29 grudnia 2020
Opinia niezależna
Avoid at all costs
Absolutely disgusting customer service. Ordered for a Christmas present and it came in separate deliveries, when questioned they said it will be shipped February at the earliest! Even if I return my first part of the delivery, I am unsure they will send me a full refund simply because I questioned the situation.
29 grudnia 2020
Opinia niezależna
Absolutely disgusting customer service
Absolutely disgusting customer service. The way this company is ran is awful. Avoid at all costs. Find a magically better seller!
29 grudnia 2020
Opinia niezależna
Wish I could give it one stars
Wish I could give it one stars. Awful customer service. Understand the delay with products due to Christmas and Covid but even a simple question is answered rudely. Thank god I only bought something small from you and not a whole cage. Glad I went with a Savic Royal Suite and not a Cosy Pet anything.
29 grudnia 2020
Opinia niezależna
Vile company
Vile company. Owner is a rude, self intitled, arrogent, a*rsehole. Speaks to customers with a horrible attitude and like they are dirt on his shoe. Never ever ever purchase from this company, they also send faulty products and refuse to send the missing pieces
29 grudnia 2020
Opinia niezależna
Terrible customer service
Awful customer service, patronising “owner” and extremely shady terms and conditions. Buyer beware. Some people just really should avoid any customer service roles if they don’t have the temperament or maturity to be professional throughout.
29 grudnia 2020
Opinia niezależna
Terrible company, horrid staff.
Not even worth 1 star.
The customer service representative is absolutely disgusting and rude. Making false claims and accusations, threats and refusing to admit fault where due. This is a terrible company as are the products they sell.
Received an item with multiple parts missing and others damaged, they then refused to replace or refund anything.
29 grudnia 2020
Opinia niezależna
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