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Cox & Kings Recenzje 

1206
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just arrived home from a wonderful trip to Peru, Ecuador and Galápagos Islands arranged from beginning to end by Cox and Kings! No stone was left unturned - everything was faultlessly planned from... Zobacz więcej

Oceniono na 5 z 5

We had a fabulous trip to Peru with Cox and Kings. The organisation of the trip from start to finish was excellent. The information provided, the hotels, destinations, tour manager and local guide... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I should like to ask G P who did a review on Splendours of Central America in April 2026 how was their experience in getting a visa for Honduras? C & K should make it clear that the Honduran embassy N... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki

Napisane przez firmę

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Jak firma korzysta z Trustpilot

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4,3

Wszystkie recenzje

(1206)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 66

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Oceniono na 5 z 5

Highlights of Mexico

This was an excellent tour which introduced you to a number of amazing Mesoamerican sites and Spanish colonial towns. Better coverage of Diego Rivera, Mexico’s most famous artist, would have been a definite plus while one was in the Mexican capital. A couple on the tour had actually arrived a couple of days early in order to do this. Our guide found a government ministry that was open during a day of political demonstrations that had a whole range of his earlier murals whilst other buildings had had to close. But probably not enough time was available to see a good sample of them anyway and it might be a good idea in future to consider replacing a visit to the San Juan food market - which was not particularly popular with people on the tour - with more coverage of this important artist. The San Juan market visit was a bit of a disaster anyway as two of us were separated from the main group by a dishonest cyclist who succeeded in extorting money from us.
The final hotel, the Hacienda Chichen Itza, was a very pleasant way to end the tour.

7 marca 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Dixon,

Thank you for sharing your feedback with us, following your recent trip to Mexico with us. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

An excellent South African holiday

An excellent holiday with a knowledgeable guide and first class driver. All hotels were good.

An unforgettable holiday

5 marca 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Middleditch,

Thank you for taking the time to share your comments with us following your trip to South Africa. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 4 z 5

Our Indian experience was excellent

Our Indian experience was excellent. Our guide Ash was knowledgeable and thoughtful. He told us lots of facts about history, religion, local life, marriage and customs which enriched our travels. Any questions were answered.
Amritsar and Varanasi were off the usual routes and longer journeys but well worthwhile. The safari great fun but be aware not everyone sees a tiger as they are scarce.
Hotels were changed after booking which we were upset about. However, the standard of hotels was high and those more business like were very short stays and the more characterful hotels we were able to enjoy for longer avoiding most rather noisy weddings which occur at this time of year.
Our itinerary was busy but we have returned with many fabulous memories and a better understanding of India.
The Kerala extension was very enjoyable but we have advised a few adaptations which may make the extension better from seeing and learning about local life and the beautiful birds.

7 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mrs Marsden,

Thank you for sharing your feedback with us, following your recent trip to India with us. I am glad you had an enjoyable trip. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Booking experience with Cox and Kings

Our travel consultant (David) did a great job arranging our next vacation. He was attentive, enthusiastic and very helpful.

13 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Lesley,

Thank you for taking the time to share your comments with us following your recent booking.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

The excellent personal attention received at all times

The personal attention received at all times is excellent and all queries are attended to very promptly and efficiently. This is the major factor why we are regular clients. There is one point that needs mentioning and that is the Cox & Kings' policy of not issuing Gibraltar (UK) residents an ATOL Certificate, which is contrary to all the other UK travel companies that DO issue us with ATOL Certificates. Perhaps there is a misunderstanding about the territory of Gibraltar, that although not being part of the EU, it is however a UK Overseas Territory in mainland Europe and Cox & Kings does not unfortunately seem to cater for this UK territory like all the other travel companies in the UK do.

13 marca 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us.

Your comments have been noted and passed to the relevant department for their reference and to investigate thoroughly.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Iguazu Falls

Iguazu Falls was superb, as was our guide Maria.The Gran Melia hotel not so great. We paid in US dollars for our meal and we're kept standing for 20 minutes in full view of other diners while the cashier Vivien slowly examined every note slowly TWICE. Extremely rude and inhospitable. I could not recommend this hotel. Perhaps the Belmond hotel on the Brazil side would be better.

3 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us. We regret that certain aspects of the service received fell below your expectations and for any disappointment that this caused. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 4 z 5

Tiger spotting

Seeing a tiger lying in a stream 20 metres away from our jeep was a very special experience. Also seeing the Taj Mahal at sunrise. I also very much enjoyed my extension to Varanasi and having a guide to myself. This meant that I could go at my own pace and stop to take photos whenever I wanted. I think you should have included a visit to Varanasi silk weaving: I did in fact go there at my own request. Prem is an excellent tour leader and when I requested an extra safari at Ranthambore he got me into Zone 3 and I saw more tigers!

11 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Ms Thomson,

Thank you for sharing your feedback with us, following your recent trip to India. I am glad you had an enjoyable trip. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

Your comments have also been shared with our ground staff as it's always lovely for them to hear and receive such kind feedback.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Grand Tour of Indochina

Great itinerary visiting all the top sights.
Brilliant local guide.
Travel arrangements and hotels all great too

18 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Good afternoon,

Thank you for taking the time to share your feedback with us following your recent trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 4 z 5

OVERALL EXCELLENT HOTELS WITH SPACIOUS…

OVERALL EXCELLENT HOTELS WITH SPACIOUS ROOMS. FOOD WAS VERY GOOD. GUIDE KNOWLEGEABLE AND PERSONABLE.
Personally I would have liked a less packed program over a few more days. I would have also preferred hotels to be more centrally located. I think we missed the Mekong experience ... the time spent there was not enough. Maybe overnight on a boat. Although everyone else liked the Halong Bay trip I think a day trip and another night on a boat on the Mekong would have been a better experience.

21 stycznia 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Good afternoon,

Thank you for taking the time to share your comments with us following your recent trip.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

All was very well organised and the…

All was very well organised and the guides were excellent. Our only complaint was that in La Serena although our guide was very good he was also our driver in his own car which was dirty, in poor condition and had no air conditioning. In very high temperatures that was a serious disadvantage. All other guides had drivers and lovely vehicles. We would use Cox and Kings again as we were satisfied but our experience should be raised with the agents in Chile.

20 stycznia 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Carter,

Thank you for sharing your feedback with us, following your recent trip to South America.

We are always looking for ways to improve our offering and your feedback will certainly assist us to achieve this. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim. 

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Cuba -,what an experience

Fantastic guide and driver . A fascinating country - faded glory . Long days as advertised but always broken up into regular breaks / lunches / comfort breaks . A few hotel changes - dealt very well by Guide .
A trip of a lifetime - best ever

26 stycznia 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mrs Davison,

Thank you for sharing your feedback with us, following your recent trip to Cuba with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

I’ve been travelling with Cox and Kings…

I’ve been travelling with Cox and Kings for nearly 15 years and they never disappoint. I’ve tried their small group, solo and tailor-made holidays, always a great itinerary, fab hotels and excellent tour managers and local guides. Recent trip to India was no exception, tour included places other operators don’t visit so saw more than just the ‘golden triangle’.

14 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Ms Wright,

Thank you for taking the time to share your comments with us following your recent trip to India.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you again with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland


Oceniono na 1 z 5

The company cancelled the holiday and…

The company cancelled the holiday and has not refunded my deposit

5 marca 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Burns,

I hope that you are well.

i am sorry that you do not have sight of your refund as of yet. I can confirm that the booking cancellation process was completed on 27 February and the refund was processed back to your original form of payment yesterday (11 Mar)

Could you please check with your card issuer and come back to me directly if you still dont have sight of the refund. My email address is epugh@coxandkings.co.uk.

Many Thanks and apologies for any inconvenience.

Warm regards
Emma Pugh - Guest Relations & Compliance Manager
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Brilliant

Brilliant, knowledgable guide. Lots of variety, including river trips, hikes through rain and cloud forests and night walks, with lots of information imparted by our guide who was great in finding, as far as possible, what we wanted to view. Good hotels and food. Very well organised. Only downside was the bus, but it did not impair our experience. Add on hotel was a real treat. Loved it.

13 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mrs Sugrue,

Thank you for taking the time to share your comments with us following your trip to Costa Rica and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Excellent Service

Our trip was well organised from start to finish. Have used this company on numerous occasions and always had excellent service.

7 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Gillian,

Thank you for sharing your feedback with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Costa Rica

Whilst I was not the main person on the booking, I shared the experience received and was impressed with the speed of response to email and telephone queries.

The itinerary was exactly as stated in the brochure, even down to the state of the roads we would be travelling on.

13 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mrs Galloway,

Thank you for taking the time to share your comments with us following your trip to Costa Rica. I am glad you had such a smooth process booking with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Excellent tour of Patagonia

My husband & I have just returned (18th January to 4th February 2025) from a trip to Patagonia with a 2 nights Iguazu Falls extension with Cox and Kings. My initial enquiry, booking, payments etc. were all dealt with promptly and accurately by the Administrative team. Final details of the holiday including the flights etc. were emailed well in advance which was very helpful.
Our holiday was wonderful - thanks to our excellent tour manager Sandra & the local guides who were there to receive us at various places during our trip. The local transportation was comfortable and clean. All the hotels were good and most were centrally located which allowed us to walk around town. The included meals (including the packed lunch) were excellent.
We were lucky to enjoy excellent weather throughout the tour. All our five flights were on time - which also helped.

18 stycznia 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us, following your recent booking and trip to Patagonia.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 4 z 5

Congratulation Cox & Kings

We would like to congratulate Cox & Kings on putting together a really enjoyable tour of Sri Lanka. It was nicely varied, with visits to temples (but not too many) combined with gardens, wildlife, elephants and a train ride. All the hotels were 4/5 star and were very varied and in some interesting places, finishing up with two-nights with a well-earned rest in a hotel right on the beach. This was our first holiday with you and we will definitely book again.

16 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Ranger,

Thank you for taking the time to share your comments with us following your trip to Sri Lanka and I am glad you had such an enjoyable trip.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Vacation of a lifetime !

Our trip to Patagonia was absolutely breathtaking! Everything was flawlessly organized – from stunning hotels to incredible guided tours. Chile left us speechless with its dramatic landscapes, outstanding accommodations, and top-notch cuisine. The guides were knowledgeable and made every excursion unforgettable!

Argentina and Brazil exceeded all our expectations! A special mention to Gran Meliá Hotel – the view from and swimming pool were simply spectacular, the food was world-class, and the service was impeccable. Fairmont Hotel had the best location imaginable, making our stay even more special. Thank you

Everything ran smoothly from start to finish, and it was truly the trip of a lifetime, all thanks to Cox and Kings . We highly recommend their services—100%! Without a doubt, we will be booking with them again. We are giving 10 out of 10 for what you have done for us

Thank you for an unforgettable experience!

PS Thank you you to Ewa

We would like to sincerely thank you for all the time and effort you dedicated to us before we booked our vacation. Your guidance and the valuable information you shared made the entire process so much easier and stress-free.

We truly appreciate your prompt and detailed responses to our emails – your professionalism and efficiency did not go unnoticed!

Thanks to you, we felt well-informed and confident in our choices. We are incredibly grateful for your support and look forward to planning our next adventure with you!

Very best wishes
Iwona & Mariusz

23 lutego 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Ms Dabrowska,

Thank you for sharing your feedback with us, following your recent trip to South America.

I am glad you had such an enjoyable trip and your wonderful comments have been shared with the relevant team members, including Ewa.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Oceniono na 5 z 5

Splendours of South America

This was a very well organised excellent trip through what are undoubtedly the splendours of South America! Our first impressions were very disappointing with a very poor hotel and dinner in Santiago ( not the best way to make a first impression for new customers!) with a first time guide too who did not know how to do a group check in at the airport. After that it was truly amazing ; we experienced great organisation, knowledgeable and responsive guides and some beautiful hotels and places. Inevitably there are some long travel days but they are soon forgotten as the next amazing experience follows! Patagonia, Rio and Iguazu were the highlights for us; we are very glad we joined this tour with a very companionable group of travellers. You need some stamina and to be reasonably fit for this tour. It was very hot and humid in the cities and Iguazu when we were there, and cool in Patagonia but with no rain we really could not complain about the climate! We were quite happy with the mix of organised and free time but once again a muddle in Santiago over an optional tour was not great! We only had two group dinners and we were very happy to be independent in the evenings. The guides could be more proactive in suggesting eating places near the hotels ( when relevant) . These are small matters however and overall we were very happy and thought the tour great value for money. I heard some "rumours" whilst we were there about "down specs" to one or two hotels based on room rates. My advice to Cox and Kings is to be cautious about that especially in Rio!

24 stycznia 2025
Opinia niezależna
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Odpowiedź od Cox & Kings

Dear Mr Hood,

Thank you for sharing your feedback with us, following your recent trip to South America. I am glad you had such an enjoyable trip.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

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