I have been taxi driver insurance customer for last one year with cover my. They're very helpful and they're service is also very good. As a result I keep continue for this year with cover my. Like to... Zobacz więcej
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Zobacz, co mówią recenzenci
I really had a great experience when I bought my taxi cover and would definitely recommend this one to anyone looking for easy hassle free cover. The only reason I won’t give 5 star is the price thou... Zobacz więcej
Reakcja na opinię
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Zobacz więcej
Reakcja na opinię
No issue so far, always very easy to deal with and every attendant are very knowledgeable about any question you have, and patient as well as I do ask lots of questions. I would recommend this comp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Pośrednik ubezpieczeniowy
- również w kategorii:
- Agencja ubezpieczeniowa
- Agencja ubezpieczeń komunikacyjnych
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
- Ubezpieczenia taksówkarskie
Napisane przez firmę
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Dane kontaktowe
Field House, Station Approach, CM20 2FB, Harlow, Zjednoczone Królestwo
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CoverMy
Thank you for your feedback! We’re really pleased to hear you were happy with our customer service.
Odpowiedź od CoverMy
Thank you for your feedback! We’re glad to hear you found the service very helpful and that your expectations were met.
This insurance company is the best so far
This insurance company always remind me wherever my insurance is due to renew and the company always listen to my situation.
2 września 2025
Odpowiedź od CoverMy
Thank you for your kind words! We’re so pleased to hear you consider us the best and that our reminders and support have been helpful when it comes to your renewals. It’s great to know you feel listened to and supported ,that’s exactly what we aim for.
* unprofessional
* unprofessional
* Inexperienced staff
* No communication
* Lack of knowledge in the industry
* No skill in the workplace
* Don't know how to call customers back
And I could go on and on.............
Never in my life have I delt with such an unprofessional company. Honestly no matter how many good reviews they have don't take out there insurance, because at the end of the day they are 100% not helpful, go elsewhere.
Complete joke.
Cover my cab and the claims team Reserve are ridiculous, I had to tell them on numerous occasions how to do their job !
27 maja 2025
Opinia niezależna
Odpowiedź od CoverMy
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you’ve faced and the impression this has left you with. This is not the level of service we want our customers to experience.
From the conversation you had with our Customer Engagement Team, you informed them of the issue with costs on a claim. They contacted the claims handlers on your behalf, got this matter resolved, and your No Claims Bonus was issued. This was all completed within a couple of hours.
It’s important to highlight the difference between our role and the claims handlers:
As your broker (Cover My Cab), we arrange your insurance policy, provide advice, help with renewals, and support you with questions about your cover.
The claims handlers (Reserv), are a separate company appointed by your insurer to manage incidents once a claim is made. They assess and settle claims, arrange repairs, and handle the claim process itself.
If you remain unhappy with how your claim was managed, this should be raised directly with Reserv via their complaints process, as they are best placed to investigate further.
If you’d like any guidance on this or need help reaching the right team, please get in touch with our Customer Engagement Team, who will be happy to support you.
Odpowiedź od CoverMy
Thank you for your feedback! We’re really pleased to hear you had a good experience with us
Odpowiedź od CoverMy
Thank you for your feedback! We’re delighted to hear that you found our service professional and that we could make the process easy for you.
Very good experience spoke with Callum…
Very good experience spoke with Callum he good me very reasonable offer and customer satisfaction 10/10
22 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your wonderful feedback! We’re delighted to hear you had such a good experience with Callum and that he was able to provide you with a reasonable offer. It’s fantastic to know you rate your customer satisfaction as 10/10, we’ll be sure to share your kind words with him.
They are very efficient and effective…
They are very efficient and effective in responding to my req
26 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your feedback! We’re really pleased to hear you found our team efficient and effective in responding to your request.
Excellent professional service from…
Excellent professional service from Alfie in the car breakdown department. My problem with the policy was sorted out quickly and efficiently in a courteous manner. Alfie was knowledgeable and dealt with my questions in a calm and professional manner. A credit to your organisation.
18 sierpnia 2025
Opinia niezależna
Odpowiedź od CoverMy
Thank you for your kind feedback. We’re delighted to hear that Alfie was able to assist you so professionally and efficiently. While our breakdown providers are a separate company, we truly appreciate your lovely words and will do our best to ensure your feedback reaches them.
Odpowiedź od CoverMy
Thank you for your feedback! We’re thrilled to hear you think so highly of our company.
When I call you anytime everyone help…
When I call you anytime everyone help me it’s friendly good people
18 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your lovely feedback! We’re delighted to hear that every time you call, our team is able to help you in a friendly and supportive way. We always aim to make things as easy as possible for our customers.
I was so happy with calum who handled…
I was so happy with calum who handled the job
18 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your feedback! We’re so pleased to hear that Callum was able to assist you and that you were happy with the service he provided. We’ll be sure to share your kind words with him.
Odpowiedź od CoverMy
Thank you for your kind feedback! We’re delighted to hear you were happy with both our service and customer care. Providing excellent support is always our priority.
Odpowiedź od CoverMy
Thank you for your feedback! We’re delighted to hear you were pleased with our service.
Thank you so much for your excellent…
Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.
11 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your kind words! We’re so pleased to hear you were happy with our service and that we could meet your insurance needs with patience and care.
We truly appreciate your trust in us and look forward to working with you again in the future.
Best regards,
Odpowiedź od CoverMy
Thank you for your lovely feedback 💐 We’re delighted to hear you were happy with our service, found our prices affordable, and appreciated our reminders.
We look forward to helping you again in the future!
Best regards,
Odpowiedź od CoverMy
Thank you for your feedback! We’re glad to hear you found our customer service nice and polite, that’s exactly what we aim for.
Best regards,
Very helpful to find my texi insurance…
Very helpful to find my texi insurance and coustmer services very good
8 sierpnia 2025
Odpowiedź od CoverMy
Thank you for your kind words! We’re so pleased we could help you find the right taxi insurance and that you had a great experience with our customer service team.
We appreciate you choosing us and look forward to assisting you again in the future.
Best regards,
Odpowiedź od CoverMy
Thank you for your feedback, we’re sorry to hear you feel your needs weren’t fully understood. This is never the experience we want our customers to have.
We’d really like the chance to discuss your concerns in more detail so we can understand what happened and see how we can make things right. Please get in touch with us directly at engagement@covermy.com and we’ll do our best to resolve this for you.
Best regards,
Easy to take the policy online and the…
Easy to take the policy online and the price was the most competitive on the maket.
27 sierpnia 2024
Odpowiedź od CoverMy
Thank you for your great feedback! We’re delighted to hear you found our online process straightforward and our price competitive in the market.
We really appreciate you choosing us and look forward to helping you again in the future.
Best regards,
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