Parcel I sent was not received. Courierpoint said it was showing as received on the UPS website. It wasn't received. All CCTV was looked at. Courier point failed to inform UPS of the lost parcel insp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible company. My company has used them a lot over the last few months. We hit problems a few months back with a couple of orders getting stuck in transit / lost and their customer service has... Zobacz więcej
Used Courier Point to schedule a shipment from the UK to USA, Fed Ex. There was a hiccup in the scheduled pickup, but Courier Point rescheduled. Everything went to schedule and received in record time... Zobacz więcej
We had to make an urgent shipment to Iceland DDP (delivered duty paid) and Courierpoint were extremely helpful. It took a little while to sort it out but they helped us through each stage and the deli... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Fraud Warning : If you have received an email requesting unsolicited payments please delete it and do not click on any links. This is not from our Company or servers, we do not send out unsolicited emails. Company Profile : We have over 20 years experience providing reliable leading branded domestic and international courier services at discounted rates to businesses and private individuals. We also have some of the best e-commerce integration tools, enabling business automate their shipping quotes, dispatches and tracking needs. Enabling our clients to save time, trouble and money on their delivery needs. All supported by our award winning customer service team. Please get in touch in you have any questions or would like a demo on any of the services. Courierpoint.com
Dane kontaktowe
Bradley House, St.Albans.Lane, London, NW11 7QE, Stany Zjednoczone
- 020 8731 8653
- courierpoint.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cheap deals and fast service :)
Great service and fast shipping!
Dysfunctional website
This is a review of the booking process as nothing's been shipped yet. Booked and paid for shipping. The 'Print' package labels button on the 'Print labels' page brings up 'UNEXPECTED ERROR Sorry, something has gone wrong.' As does print invoice.
If I try to login to my account, it tells me there's a username and password mismatch although they also emailed those to me.
I emailed Courierpoint but as it's after 5pm and their office is closed I won't hear from them this evening.
Until I can print the labels I won't be able to review the shipping but so far it's been a time-consuming and wasteful process which I wouldn't wish to repeat.

Odpowiedź od Courierpoint.com
Been a customer for over 5…
Been a customer for over 5 years....always great service and on time delivery....Keep up the great work.
Will not support you if courier messes up
Fine if all goes well by the courier. I used them about 10 times without problem.
If the courier messes up in some way then they will not support you at all even if you are in the right and 100% courier fault.
UPS lost my parcel for weeks on end with no tracking and then finally returned it out of the blue. I had evidence of drop-off, reported the issue early etc. UPS charged Courierpoint twice (unbelievably they charged for the return) so Courierpoint just took the additional money off my card and refused to properly take it up with UPS. All they needed to do was copy and paste my clear email of the chronology and then get on the phone and complain to their supplier UPS. But it is clear to me they had no interest.
As I said you better hope it doesn't go wrong because you will have NO COMEBACK
Not worth taking them to small claims as they well know so I will never use them again.

Odpowiedź od Courierpoint.com
First class service!!
Really easy and the online chat operators were great in reassuring me of what I had to do. The pickup driver was helpful and courteous (FedEx) and I was able to track my package all the way to its destination. It arrived when it said it would, just 2 days from collection in the UK to delivery in the USA! I certainly will use CourierPoint again. Highly recommend.
Fantastic efficient service as always
Fantastic efficient service as always. Thank you.
Simple Great
Parcel to Vancouver
Parcel to Vancouver
Customer service by Bee was excellent helping me to make changes to customs documents. Parcel delivery time was exceptional, picked up Monday arrived Tuesday. Excellent service. Daryl
Everything worked as it should as…
Everything worked as it should as always with Courierpoint
Brilliant service
Amazing. Very on point. Shipped from Northern Ireland to USA within 2 days! And for the speed and weight, it’s extremely cheap to use CourierPoint. I would use its service again and definitely recommend it to anybody who wants to send kilos of stuff across the world
Very reliable service
The chat service, dealing with two people, was very helpful in choosing the right courier to take my envelope to South Africa.
The labels printed as planned and the package was collected on Monday and delivered to the addressee on Wednesday afternoon.
Altogether and excellent service. I would highly recommend you!
Thank you,
Jane
Happy with Courierpoint
Happy with Courierpoint. You can compare and choose the service most appropriate for your needs. chat available and customer service readily available to answer questions.
It’s great to see that the same high…
It’s great to see that the same high standard of service is being kept regardless of what’s happening(Brexit, virus, etc). As fast and reliable as ever before. Would definitely use again.
Best company
Great service
A fast economic efficient service with…p
A fast economic efficient service with trusted network
My parcel has been delivered and I was…
My parcel has been delivered and I was able to track the item so I am happy with the service provided.
All good.
All good. I book boxes to be collected and delivered. This has happened every time so far.
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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