Counselling Directory Recenzje 

557
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Zobacz więcej

Oceniono na 5 z 5

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Zobacz więcej

Informacje dotyczące firmy

  1. Leczenie schorzeń na tle psychicznym

Napisane przez firmę

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

557 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(557)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The best directory for therapists

I have worked as a therapist with this directory since 2020 and have found them nothing but supportive. Today I had to call them for support with something really challenging and they were amazing 10/10 service

27 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

You'll be lucky if you get any response at all!!

Well, I`m on the third attempt at trying to speak to a counselor. I've received confirmation emails of all the planned times and dates of the initial phone consultations, and every time I've been let down with zero contact, and zero reasons as to why nobody followed through with the planned sessions. I've contacted Counselling Directory who just said to contact the counselors directly (which I did) and ask them why they haven't followed through on any of the confirmed sessions (which I have) and still no response from the service themselves or any of their counselors. If you need help use another service !!! shocking considering the nature of this business. (would give a 0 rating if possible)

21 lutego 2024
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Brendan,

We're so sorry you haven't received a response from the therapists you reached out to. We know how much it can take to reach out and ask for support, and not receiving a response can be not only frustrating but also disheartening.

We do encourage all our therapists to respond to all client enquiries where possible, and ensure their availability is up to date.

We'd really like to help you find someone suitable. Please do reach us at info@counselling-directory.org.uk and we'll do all we can to help.

Take care,
Becky

Oceniono na 5 z 5

As a therapist of 8 years I have…

As a therapist of 8 years I have invested in many different advertising platforms and I rate this one the best based on the quality of support, respect and value that this company consistently provides to it’s paying customers.

20 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

No reply!

No reply!

Have since sent a prompt, we'll see if anything happens

7 lutego 2024
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Grant,

Thank you for sharing this feedback.

We're sorry you haven't received a response from your chosen therapist. While we don't manage our members' schedules, we encourage therapists to respond to all client enquiries where possible, and ensure their availability is up to date.

We'd like to look into this further for you. Please could you send over the details to info@counselling-directory.org.uk?

Thank you,
Becky

Oceniono na 5 z 5

Service

Polite, knowledgable and professional service as always….
I am extremely happy with the counselling directory’s service, having been a member for the past few years….

8 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

The counselling adviser who I spoke…

The counselling adviser who I spoke with regarding the reactivation of my account on The Counselling Directory was kind, patient, listened attentively and was exemplary in giving advice and guidance on how best I could make use of the services provided.
No new clients as of yet, but very early days.

2 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent support …

Very helpful and supportive as a new member, friendly and answered all my questions promptly would highly recommend!

30 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Counselling directory were…

Counselling directory were professional, very polite and friendly service, they wanted to help with my profile error I could not correct myself. They said they would get it done as soon as they could that day.

1 lutego 2024
Opinia niezależna
Oceniono na 4 z 5

The help on hte helpline was great

The help on hte helpline was great, encouraging and approachable.
On the workshop on your profile, it was beneficial. The time was difficult to manage and the questions really useful, but it would have been good to focus on direct questions on the QandA not people taking up the time with hands up as this seemed to knock the timing off and was not as useful.
To focus on the introductory profile bit would have been good as this is the first thing people see after the photos and was not referred to
Its Mrs Lownsborough not Mr as seen here.

26 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

My call was picked up quickly and Florence, who took my call, was friendly, helpful and knowledgeable and offered additional advice that was useful and relevant to my query.

16 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service so far 👍

Excellent service so far , it’s my technical issues that has let me down although it’s up and running, will continue this with you as I go along , I have been rather slow as I fell asleep a lot due to many broken nights I’m catching up with you and so forth please bear with me as I do value your service and your time

Thank you

Kind regards

Sunnie

13 stycznia 2024
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Sunnie, thank you for your review! Can we help with these technical difficulties at all? Are you a member of ours or are you seeking therapy? Thanks so much!

Oceniono na 5 z 5

I have used counselling Directory from…

I have used counselling Directory from its early beginnings, I have watched it grow as it has helped me too. Most people stop subscribing to a platform after a while, I have never looked back and would not want to always be part of this ever growing resource and help. Always friendly and quickly responsive. I don’t have a negative thing to say! Keep up the excellent work you have a great team! My experience with Cloe today in particular was so incredibly helpful. Thank you!

8 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Counselling Directory has supported me…

Counselling Directory has supported me to develop my private practice. It's much more than 'just' a directory, there are lots and lots of other benefits too. I've really enjoyed being part of the private Facebook community and writing articles for the website. A specific highlight for me has also been being offered opportunities to comment for counselling-related topics in well known publications. This has been really enjoyable, and it's helped me to develop my PR and marketing skills.

5 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

It’s worth a call to the team at Counselling Directory - they make practice promotion feel do-able!

I’ve been in practice for 3 months, and signed up with Counselling Directory, but hadn’t made the most of it. I called for advice about how best to promote my practice, and what resources Counselling Directory offered.

It was such a helpful conversation, and I felt supported and positive. There is a lot of support available and the site is easy to navigate once you know what to look for. I’d say it’s definitely worth a call to the team - to find out how much help there actually is for talking therapists with promotion & peer support.

4 stycznia 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej