Counselling Directory Recenzje 

558
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Zobacz więcej

Oceniono na 5 z 5

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Zobacz więcej

Oceniono na 3 z 5

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Leczenie schorzeń na tle psychicznym

Napisane przez firmę

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

558 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(558)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Clear, easy to use with confidence

Counselling Directory is really easy to use to look for therapists and contact them. Its good to see they are verified with you, which gives peace of mind and confidence in the directory as a professional site to use
The information provided by counsellors about them is easy to understand, clear and concise.

25 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

The Counselling Directory meet and…

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my profile or with finding out more information on working through puzzling questions that pop up every now and then. They have weekly marketing sessions which are very useful too. So far, no complaints! Keep going team :)

21 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

From the POV of a therapist

Very easy to set up a page and had to provide proof of my membership of a professional body. The customer service from the team was really helpful and I appreciated the extra advice they gave me.

14 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Ignoring my enquiry

Left an enquiry on email. Received no response. Call number provided. No answer. Left voicemail, no response.

1 sierpnia 2023
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Jane,

We're sorry you didn't receive a response from your chosen therapist. While w encourage our members to regularly update their profile status and availability information, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Oceniono na 1 z 5

Rating counsellors

There needs to be some way of rating counsellors so that you know who you are about to work with.

I had a very traumatic experience with my therapist, Mimi. I saw Ms Chan for nearly 4 years near where I live in Richmond.

She called me disingenuous, mocked my height (when I said I was insecure about it, she told me "my son is very tall") and would sometimes run me to the room saying I needed to lose weight. She consistently compared me to her son (I had told her my biggest regret was dropping out of Uni, she said "my son goes to Cambridge - to go there you need to be good at something"). She often spoke about herself and her own insecurities and put her problems on me. She laughed at me when I brought up an experience of sexual abuse I had been through. I felt so violated for bringing my vulnerability to this person.

To close down nearly 4 years of therapy she gave my time slot to a new client and told me that they were my "replacement". In the last session she said that she "didn't want to watch my decline", that she had never wanted to work with me from the start and that she was "sick of my face". Totally invalidating the whole experience.

I had a mental breakdown as a result of therapy with her. One of the worst experiences of my life.

5 sierpnia 2022
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Joseph,

Thank you for your review. We're sorry to hear that you have had a negative experience with a therapist listed on our directory.

Have you reported this to the individual's professional body?

Please know that we have recorded this feedback.

Ellen

Oceniono na 1 z 5

Inquired last week and I've heard…

Inquired last week and I've heard nothing back

2 sierpnia 2023
Opinia niezależna
Logo Counselling Directory

Odpowiedź od Counselling Directory

Hi Dan,

We're sorry you didn't receive a response from your chosen therapist. We encourage our members to regularly update their profile status and availability information, however, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Thank you,
Ellenn

Oceniono na 4 z 5

Child & Adult Supervisor Search

I have been with the Counselling Directory for many years both as a therapist and supervisor and have been pleased with the service received.

However, it would be really helpful when searching for a Supervisor, if it was possible to easily identify those Supervisors who are qualified to work with both adults and young people? Possibly through a specific - Adult/Child/Young People - addition to the pre-search, tick-box section?

It is quite an onerous task reading through a hopeful Supervisor's page, only to discover in the 'small print', that child work is not covered?

1 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great service

Really easy to use, as a counsellor and as a client, loads of options to filter your profile and really personalise it. It's a great service.

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

I would highly recommend

I was surprised by just how much space I had to write my profile. All sections handily presented. So easy to navigate around the site. I had to call for assistance and was responded to in timely fashion. I spoke to an amazing representative who talked me through the process. In fact, we had quite a giggle about things. My next conversation was my welcome and confirmation of status call. So friendly and welcoming. I felt like I was joining a real community and not just a faceless directory! Wonderful.

I shared my concerns about the tick box element. I felt I had enough in my biography etc to let the client know my approach and practice focus. The tick box scenario could not cover the nuances or the fact I'm no diagnostic or label orientated. However, there was also space to write my own thing which countered this.

Over all, an excellent experience and I feel confident I can review and edit my profile with an instant update.

I would highly recommend

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Very helpful

Very helpful, approachable and quick to respond to queries. Lots of good information to help make the most of listings.

12 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

So easy to create a really personal and…

So easy to create a really personal and profile with the counselling directory. Being able to have written, photo and video presence feels like a more thorough and accessible way to show prospective clients who I am and how I work. The new feature that allows people to book an initial session is also great. Really easy on boarding experience!

21 czerwca 2023
Opinia niezależna

Doświadczenie Trustpilot

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