Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Top Service und unkomplizierte Rückerstattung! Ich bin mit dem Kundenservice von Cosy Family sehr zufrieden. Der Service war freundlich, hilfsbereit und professionell. Die Rückerstattung... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Order in good faith and items don’t arrive for weeks or months. When ordering they give you no indication of if items are out of stock. Do not order if you need items before a 3 month period. We are a... Zobacz więcej

Oceniono na 5 z 5

Had an amazing experience with cosy direct, from customer service and speed of receiving the items to the actual products themselves. I bought the shape chalk boards, bamboo pen holders, Seagra... Zobacz więcej

Oceniono na 1 z 5

Ref: 1010372 Was a loyal customer for years and spent thousands with them, however not sure what has happened with this company. Bought items worth over £600 on 22nd July 2020, never received an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z materiałami edukacyjnymi

Napisane przez firmę

Cosy promote a natural, engaged and active childhood by supplying sustainable nursery and educational equipment worldwide As a home of new ideas, we’re continually innovating and developing our product range with teacher led research and play in mind. Champions of rural and real-life childhoods, where children are encouraged to play and take part in adventurous activities that enable them to learn and develop whilst having fun.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

188 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(188)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to order

Easy to order, quick delivery and great quality products!

24 czerwca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thanks for the kind review, we're very happy to hear you're happy with the service and the products you received.

Oceniono na 5 z 5

Great choice of resources

Great choice of resources. Easy to use booking and ordering. Swift delivery to school. Could not ask for more.

15 czerwca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

We're very happy to hear we provided this level of service to you, we hope you enjoy your new resources and look forward to serving you again in the future

Oceniono na 5 z 5

Easy to order on line

Easy to order on line. Description matches products received. Delivery provider called to arrange delivery. Overall a great effortless experience.

11 lipca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Really happy to hear your satisfaction with the service received, we hope you enjoy your new resources and we look forward to serving you again soon

Oceniono na 5 z 5

Early Year Experts! Highly Recommended

Would highly recommend cosy for their easy interface, range of easy to assembly products and their knowledge of the early curriculum. Cosy is my go-to early education resource website!

10 lipca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

So glad you love what we do, thank you for your kind review and we look forward to serving you again soon.

Oceniono na 5 z 5

Would recommend!

Such fast delivery and great quality products!
The children love them!

10 lipca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Happy to hear you got your order quickly, we look forward to serving you again in the future

Oceniono na 5 z 5

Happy customer

We ordered received our invoice and once we had paid it the goods were dispatched quickly.
Items arrived as described
Very happy with our new resources

6 lipca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thank you for your review, I'm happy that we've been able to serve you in this way and we look forward to serving you again in the future.

Oceniono na 5 z 5

Brillinat service

Brilliant customer service and excellent products.

4 lipca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Glad to hear you've received this level of service, thank you for your kind review.

Oceniono na 1 z 5

Unfortunately time and time again we…

Unfortunately time and time again we are disappointed with this company. Items have arrived broken, mouldy and in poor quality. How they can continue to provide items for children is beyond me. We recently ordered an item from a third party seller. It arrived and we were so disappointed only to work out it was a cosy item again but hadn't realised.

10 listopada 2022
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Good morning, I'm so sorry to hear that this has been your experience of our service, these are not the standards we set for ourselves and I'm sure we can fix this for you and earn back your trust. Please email me at philip@cosydirect.com , include the text "Trust Pilot" in the subject field and let me have your order number and postcode and I'll personally attend to everything for you.

Oceniono na 5 z 5

Fantastic company

i have purchased many items from this company over the past year and although quite expensive for a small childminding setting like mine the quality is fantastic and the items will last for many years to come if looked after correctly.

The outdoor wooden equipment is sturdy, attractive and built to last. I have had so many complements about it from parents. I also LOVE their small world resources. Lots of natural resources and lots of resources full of colour and texture for all areas of the curriculum.

On occasions i have had to contact the customer care team. Lucy and Agata on their Instagram account have been particularly helpful. The problems have been quickly resolved. I will most definitely be buying again in the very near future. Thank you so much!

5 czerwca 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Many thanks for your kind review, we're so glad that you're pleased with your resources and we look forward to serving you again.

Oceniono na 4 z 5

Quick and easy to order multiple items

Quick and easy to order multiple items.
Footballs were smaller than expected but do the job.
Chimes are fantastic and just what we wanted.
Plank stacker wasn't quite as weather resistant as I was expecting for outside play equipment, but after a coat of weathershield it looks great.

9 maja 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Hi Lisa, thank you for taking the time to share your review with us, we're glad you're happy with the service received and we hope your new resources give you years of happy service.

Oceniono na 5 z 5

Amazing!

A wonderful array or resources that offer so many opportunities to children. Products are of high quality and always as stated by description from the website. An absolutely fantastic team of friendly staff who are always helpful with any queries.

31 maja 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thanks so much for your review and your kind words, we're glad you're happy with the service and the resources you have received and we look forward to serving you again.

Oceniono na 5 z 5

Wonderfull natural (unprocessed) materials.

A super nice webshop with many natural (unprocessed) materials. These materials can be used very well for educational activities, but also many beautiful open-ended materials that your children can use themselves. They have products that stimulate both fine and gross motor skills. So something for everyone! Highly recommended and the service is also fantastic! I hope that Cozy will one day have a branch in Europe, because then I will buy the entire webshop empty! I would eventually like to have more stuff from Cozy, because we are really a huge fan!

28 maja 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Hi Linda, we're so glad you're happy with our products and services; many thanks for the kind review!

Oceniono na 5 z 5

Products that actually work in an open ended way

Such imaginative, practical and exciting products. We've just bought 3 of the whiteboard outside tables. They are the best I've seen in 23 years!

26 maja 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Hi Fran, so glad to hear you're happy with your products and thank you for taking the time to share your feedback with us.

Oceniono na 5 z 5

Good price, quality product

I had a great experience at the cosy yard sale last week. I bought a planter in great condition at a great price.

22 kwietnia 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Hi Benjamin, I'm so glad you had a great time at our yard sale and thank you for your kind review.

Oceniono na 5 z 5

The most fabulous friendly service

The most fabulous friendly service. We didn't know what to expect but it was such a warm welcome and everyone was there to lend a hand. Thank you

22 kwietnia 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thank you for your kind review, we're really glad you received the service you have described and hope you're happy with your new resources.

Oceniono na 5 z 5

Wonderful company

I visited the yard sale yesterday and had such a lovely experience. All the staff were so attentive, offered advice and support with no delay. The event was well organised - just a shame everyone was so quick with the bargains! Products are lovely as always and such high quality.

22 kwietnia 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thank you for your review and we're so glad you had a great day at our yard sale!

Oceniono na 5 z 5

We LOVE Cosy

We’ve been to the Yard Sale today and oh my goodness, it was AMAZING!
Very well organised on arrival and the process was clearly explain. They also had lots of free breakfast pastries.
The staff were super friendly and helpful and couldn’t do enough for us. We got so many bargains today and can’t wait to use them in the classroom. It’s absolutely worth a visit. What a morning, we are still on a high!
We’ve used Cosy prior to the Yard Sale today and always had a great experience.

22 kwietnia 2023
Opinia niezależna
Logo Cosy

Odpowiedź od Cosy

Thank you for your review, we're so glad you had a great day at our yard sale and you love what we do. Hope you enjoy your new resources!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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