This is my second review of Cosmo; the first was in 2022. This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing customer service. I ordered the wrong colour sockets and they sorted it out before they were sent out and sent me other colours they did. Professional, honest and trustworthy. Thank you so muc... Zobacz więcej
Cosmos Electrical Services Ltd, Excellent from quote, customer contact, prompt arrival on date specified, extensive works carried, no mess, professional from start to finish. I had power supplied to m... Zobacz więcej
At Positive Contractors Ltd, we’ve been sourcing all of our lighting solutions from Cosmo for the past 7 years, and we couldn’t be more satisfied with the service. Peter’s expertise in the lightin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CosmoElectrical is an online electrical wholesaler that specialises in premium LED lighting, accessories, smart products, building tools, electric vehicle chargers and more recently, diversified into Hallyu consumer goods such as skin care and K-Pop albums and merchandise from South Korea. We buy in bulk from high quality international manufacturers and pass on all these purchasing savings to you the customer! So whether you are a highly qualified electrician or an end-user, you'll be sure to find exactly what you need at our shop.
Dane kontaktowe
London, Zjednoczone Królestwo
- customerservice@cosmoelectrical.com
- cosmoelectrical.com
4,8
Doskonała
268 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No mention of items out of stock
No mention of items out of stock, no email about delivery going to be late.
27 sierpnia 2023
Great company, no hassles
I ordered, received a bathroom down lighter. This was done at the start of the bank holiday. Excellent service.
25 sierpnia 2023
Fast on time deliverg
Very simple ordering and paying system and delivery was exactly as promised. The temperature controlling device is easy to set up and works wekl
24 sierpnia 2023
Very prompt delivery to what prove an…
Very prompt delivery to what prove an excellent product.
2 sierpnia 2023
Very quick delivery
31 lipca 2023
Amazing customer service
Parcelforce messed up the delivery of my order, but cosmo electrical was super speedy and responsive and gave refund straight away. Understanding and trustworthy sellers!
24 lipca 2023
Opinia niezależna
Won't let me return an item
Won't let me return an item. Just wanted credit to get something else from them.
31 maja 2023
The order was quickly processed and…
The order was quickly processed and delivery was swift. Well done
29 czerwca 2023
Happy with price n services
I bought what I’m looking for and happy with services and price. Buy again in future 👍
23 czerwca 2023
thank you so much
visiting your shop in Camden market London for more stray kids albums soon. thank you for the freebie
29 maja 2023
Odpowiedź od Cosmoelectrical
Hi Izzy, thank you so much for your review and we are thrilled you liked the freebie that came with your Stray Kids album! Please note however we do not have a shop in Camden, we are an online only shop! You can visit our shop again at www.cosmohallyu.com for your next purchase :)
Very efficient and honest shopping
Very efficient and honest shopping. Although there was a little delay due to the fact the product was arriving from abroad all the information Cosmoelectrical gave me when I phoned them it was 100% right and correct.
The product has arrived with no problem.
1 czerwca 2023
Odpowiedź od Cosmoelectrical
Hi Kayo, thank you very much for your review and we are so happy to hear you received your product. As you mentioned, if you ever need any support our Customer Service team is always happy to help. We are accessible via our chat service on our main website or you can once again call our team. Thank you for choosing Cosmo! :)
Delivery was not on time which then…
Delivery was not on time which then delayed the job I was doing.
28 maja 2023
Amazing.
Quick delivery and very efficient and kind customer service! The package was packed carefully and with freebies. 100% recommend you to shop here!
13 czerwca 2023
Opinia niezależna
Odpowiedź od Cosmoelectrical
Thank you so much Hanna for your kind review! :)
Easy to place order. Confused when package will be shipped?
It was really really easy to place an order and I love and appreciate how simple it was, I just am really confused on the shipping. It said 1-2 working days and I place my order on June 2nd and it is now June 10. I haven't heard anything else regarding shipping I'm not sure if that is just myself reading it wrong but even on the emails sent it says shipping 1-2 working days so I'm not really sure what's going on and I'm worried something is happened to my parcel 😅 24 pounds is quite alot of money for me at and I had to work hard to get it so I would really appreciate being kept in the loop a bit more such as an email when it is being dispatch or an expected arrival date etc. But other than that it was a really enjoyable experience when purchasing 😊
1 czerwca 2023
Odpowiedź od Cosmoelectrical
Good afternoon Clare,
Thank you very much for your review, and for your constructive feedback. I've passed this on to the relevant members of our team who always take on board any feedback and we are grateful for you sharing your experience.
Just so that you don't worry, when you buy a pre-order album, the 1-2 working day free delivery is when the albums arrive from South Korea into one of our UK warehouses. Every pre-order listing gives a guideline date as to when you can expect your album to reach you. Our team and our couriers will email you on the day your album is picked, packed and dispatch so you can track it.
However, please note that if at any point in time you would like an update you can either follow us on our socials (@Cosmo_Hallyu) or send us a chat message (via our messaging service on our main website cosmohallyu.com ) or drop us an email (hallyu@cosmoelectrical.com). We've got a really large and great customer service team who are happy to help, give you updates, or simply to have a good chat over the latest comeback! ^-^
Thank you! :)
Really quick delivery of the mcb first…
Really quick delivery of the mcb first class. Will definitely use again
25 maja 2023
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