Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... Zobacz więcej
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Zobacz, co mówią recenzenci
Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... Zobacz więcej
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... Zobacz więcej
Reakcja na opinię
For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.
Dane kontaktowe
Unit 8, Fourways Trading Estate, Longbridge Road, Trafford Park, M17 1SW, Manchester, Zjednoczone Królestwo
- 01617725666
- info@coolmed.co.uk
- coolmed.co.uk
4,0
Dobra
58 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
27 marca 2026
All good....
3 lutego 2026
Really impressed with the whole…
Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product turned up with a 2 man team, put into room of choice and packaging taken away. Quality service.
3 lutego 2026
Opinia niezależna
Good communication and great product…
The company delivered quickly and gave us regular updates on the dates and time of delivery.
The fridge was delivered with care. Thank you
29 stycznia 2026
Coolmed Refrigerator
Ordered online. Delivery team very helpful and professional. Request for an invoice emailed within 5 minutes. Excellent Good Service
2 stycznia 2026
Excellent needed a new door seal…
Excellent needed a new door seal arrived in 24 hours
28 listopada 2025
Unreliable
For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have been a huge pain to work with.
Finally managed to get a service and calibration booked in (which was to involve assessing for other faults) and they were supposed to be here on 21/11/25. I've come in this morning to find no one turned up.
Very disappointed with this poor service.
When working, the fridge was fine but when it comes to customer service, Coolmed have been very poor.
24 listopada 2025
Opinia niezależna
They still havent attended to do the…
They still havent attended to do the fridge calibration and had no communication at all
31 października 2025
Great customer service
4 września 2025
Very efficient service
Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arranged this all really quickly, even pointing out suitable alternatives when what we wanted was out of stock. Quick responses via email and no need for calls back and forth with various people. So far the fridges have worked well and appear to be good quality.
4 września 2025
Opinia niezależna
Really awful transaction.
I wanted a set of keys for your medical fridge. I could not order them over the phone. You charge £10 to post them to me. You sent them in a A4 sized bag. No receipt or proof of purchase inside. Really awful transaction.
26 sierpnia 2025
Shocking company
Shocking company. Selling science fridges that are completely incapable of doing as they state. We asked all the right questions before purchasing and told us what we needed. After buying it, when it didn't do what required. They have completely changed the specifications that they are quoting.
13 stycznia 2025
Opinia niezależna
Collection & Disposal Service
The product seems to be fine and the order was dispatched in good time, however the collection and disposal service is not great, apparently this is only a "like for like" service this is not something clearly stated on either website or once the order is placed shame they do not make it clear beforehand.
17 lutego 2025
Disappointed
I have paid for a service and calibration and still several weeks later and after me ringing 2 or 3 times a week it still hadn’t been arranged. Very disappointed
14 stycznia 2025
Ordering simple and quick delivery.
Ordering simple and quick delivery.
Excellent service
11 grudnia 2024
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