Cooksmill Recenzje 

Despite a few supply problems pre Xmas, I have had nothing but excellent service from the company over the last few years.
Everything comes beautifully packaged and exactly as ordered.
I will continue using them for other kitchen ware when we require them.
Great service and quick responses from customer service if anything gets delayed.

Never used them before but ordered a load of stuff that needed to be carefully packaged which it most certainly was. Got in touch about whether delivery would be within a certain timeframe as otherwise I would need to change the delivery address (which would be fine but I needed to know). They got back to me and said it would be delivered the next day.
Very well packaged, fast delivery, can't fault them :)

Ordered, gave me the wrong item. Raised the issue with them, they've asked me to take pictures and send it back to them. It's been over 3 weeks no response. Sent them number of emails, call them countless times no response.

No refund nor a replacement.

AVOID THESE FRAUDSTERS AT ALL COST!

They missed out on getting a 5 star because ordering on their website was a slow process.

Good products at reasonable prices.

Cannot fault their communication, letting me know that there could be a delay, even though it was just by one day.
The goods arrived, well packaged to avoid any damages.
Overall a good experience and I will definitely be shopping with them again.

Worst customer service & attitude I've encountered in a long time.
Ordered a gift for a b'day present and paid in excess of £8 for next day delivery (the only delivery option available) three days later no delivery. Chase it up and get told I'd agreed to the delay by ticking a box on the order form (I'd actually thought I was just ticking Ts&Cs as is usual, bearing in mind I'd just clicked on next day delivery & the delivery charge was displayed!) No notice whatsoever either on their website or the order form that they were experiencing stock/supply shortages or courier difficulties, just a tiny little tick box that you HAVE to tick before you can actually place the order. I told them this was deceptive and unethical. The attitude was basically take it or leave it. So I left it & demanded a full refund. Disgusting attitude & business practice. You've been warned.

Ordered items , nothing.
Emailed them 2 weeks later , hadn’t even bothered to let me know why items hadn’t been sent.
Refunded.
Worst customer service ever.

Excellent service - easy to navigate website, competitively priced, very quick delivery, fragile items packaged securely with lots of protection. Will definitely be using again.