Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Top Gear Top Tip: AVOID Ordered and heard nothing. Multiple emails achieve nothing, phone number automatically disconnects. Webchat is unmanned. I don't think they're scammers, just a terribly r... Zobacz więcej

Oceniono na 5 z 5

I needed a gaming pc for Christmas and decided to go for a refurbished one. I know nothing about computers and when searching online saw that console killer was local. Despite being really busy they b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely responsive and helpful staff. PC was built, excellently and packaged safely and securely, and arrived in less than a week after ordering. I can only imagine, most negative reviews come... Zobacz więcej

Oceniono na 4 z 5

Was sceptical at first but all fears dispelled. So far great service and assistance from the staff. Will update upon arrival of goods as to delivery experience. 23rd Dec. As promised goods arrived... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z komputerami i akcesoriami
  2. Producent sprzętu komputerowego
  3. Dostawca gier
  4. Sklep z używanymi komputerami

Napisane przez firmę

At XYRAMAX, we are a dedicated gaming PC manufacturer and refurbishment specialist based in Oxford. We focus on building reliable, high-performance gaming systems and quality components under our own brand, combining technical expertise with strict quality control at every stage of production. Our goal is simple. We believe professional gaming performance should be accessible without spending a fortune. That is why we offer a wide range of gaming PCs starting from just £199.99, carefully configured to deliver strong performance, stability and value for money. Every system is built, tested and optimised to ensure it meets our standards before it reaches the customer. All PCs come with a one-year standard warranty for added peace of mind. We are committed to providing dependable systems, transparent pricing and ongoing support. Our team is available 24/7 through online web chat to assist with any questions before or after your purchase.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

77 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 15% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My item was delivered in 8 days..

My item was delivered in 8 days... My only downfall with the company was lack of communication, I didn't know when it was dispatched or what date for delivery. Untill I went on there website & spoke in a chat the lovely lady checked my details & told me when it would be delivered.

17 września 2025
Opinia niezależna
Oceniono na 1 z 5

1 star – Faulty PC, poor service, no resolution after 5 months

I purchased a refurbished gaming PC from Console Killer PC in December 2024, which arrived in early January. From the outset, the machine ran poorly—it was slow, crashed frequently, and soon began overheating despite light use and clean, ventilated conditions.

I contacted the company within a few weeks to request a return and refund , but was told that this was not something they offered as it was past the 14-day refund period. This was despite the product being clearly unfit for purpose from the beginning.

What followed was a five-month back-and-forth involving:

Poor communication: My emails often went unanswered unless I chased several times.

Unclear instructions: I was given little guidance on what to return or how to pack it, and last-minute notifications for collections I wasn’t available for.

Failed repair: I sent the PC back at my own cost (£18.17), and although a fan was replaced, the same issues remained.

No resolution: I have repeatedly asked for a refund, but they continue to offer only more troubleshooting, despite the PC never functioning properly.

It transpired that the PC was continually overheating due to the fan being poorly installed (it was hanging from the PC via a cable tie!). In a phone call with one of their team this was blamed on the couriers but both times I have received something from Consolekiller PC it has been fitted in a box which does not fit the box and has been patched up using other bits of cardboard.

At every step, I’ve had to do the chasing. There was no proactive communication, no apology for the delay, and no real effort to take ownership of the issue. The PC still doesn’t work properly, and I’ve now escalated the matter to Clearpay and Trading Standards.

I would not recommend Console Killer PC. My experience has been frustrating, time-consuming, and disappointing. If you buy from them and something goes wrong, be prepared to face a drawn-out process with little support.

I do not like writing negative reviews but I offered them a two-week ultimatum to which they did not reply.

18 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Incorrect parts fitted, incorrect spec, damaged

Incorrect power supply fitted
- No Wifi connectivity (Stated WiFi+LAN on order)
- Graphics card half unplugged
- Incorrect power supply fitted (750W instead of1000W)
- X1 RAM stick disconnected
- Case bent covering most ports (possibly delivery fault)

Delivery time longer than expected, brand new PC arrived damaged with incorrect power supply fitted. One RAM stick was completely disconnected, graphics card was half disconnected which I believe was the delivery company's fault. However after having PC returned, this time well packaged:
Case still chipped
Graphics card still half unplugged and bent
X1 USB port does not work
X1 HDMI port intermittent
No WIFI availability (Specs: WIFI+LAN)

Not expected for a brand new 1.6K PC.
Strongly advise to film unboxing. And read all low scoring reviews.

15 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I was looking for budget 24' monitor on…

I was looking for budget 24' monitor on Ebay then these guys and purchased my monitor via website I must say my monitor arrived on time and even upgraded to better model free of charge can't expect more. Recommended.

14 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I was skeptical at first due to…

I was skeptical at first due to attempting to get in touch a few times and not receiving a response, however after a few more emails being sent and attempting to get in touch with them over the phone, I got a response. It took a little while to receive my pc, just shy of a month, and initially it didn't work. I was able to send it back and get it fixed for free having only paid for delivery to send it back and within a couple of days I received the PC back in fully working order. The people I was in touch with were very kind and seemed more than willing to help and now I have a fully working gaming pc for around £400 when on average I've found that it often times costs well over £1000 for something good quality. Overall, I would definitely say I would order from them again if I ever need anything else computerwise

26 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Recently ordered gaming PC and i must…

Recently ordered gaming PC and i must say the experience was fantastic. Called customer service many times due to some technical questions and all my questions answered and received quality advice.
Recommended Company.

6 kwietnia 2024
Opinia niezależna
Logo ConsolekillerPC

Odpowiedź od ConsolekillerPC

Thank you for sharing your positive experience! We're thrilled to hear that you had a fantastic experience with our gaming PC and that our customer service team provided quality assistance with your technical questions. Your recommendation means a lot to us. We look forward to serving you again in the future!

Oceniono na 5 z 5

Speedy delivery

Speedy delivery, well packaged gaming laptop in very good condition. I will shop with you guys again. Many thanks.

8 kwietnia 2024
Opinia niezależna
Logo ConsolekillerPC

Odpowiedź od ConsolekillerPC

Thank you for your feedback! We're delighted to hear that you received your gaming laptop quickly and in excellent condition. We appreciate your business and look forward to serving you again in the future.

Oceniono na 5 z 5

CosnsolekillerPC were very helpful in…

CosnsolekillerPC were very helpful in supplying me with a replacement of my gaming PC. I kept an eye on their website and was in touch with various members of their support team. When I finally selected a PC the process of checkout was fairly simple and the PC was very quickly delivered.

1 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

My friend recommended console killer…

My friend recommended console killer PC, she bought PC from them. I bought my first PC from them for my son's birthday. Online support recommended PC according to my budget. PC arrived on time, Happy days...

19 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Dont touch them.

I bought a pc around a month ago. Phoned there customer line was told lie after lie. Its been dispatched and we will send you a e-mail to confirm . Never arrived and no e-mail .
I have got onto Clearpay customer services and get a email from Console killer sent me a tracking number , guess what it hasnt been updated for 4 days.
Have sent a e-mail now asking to cancel and get a refund. Just terrible customer service . Stay clear of them.

20 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered an item which they didn't have…

Ordered an item which they didn't have in stock but didn't get in touch about until I'd emailed and called repeatedly. And since then have not processed a refund now almost 2 months later

20 stycznia 2024
Opinia niezależna

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