Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested control... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collecte... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

290 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

X box

Quick pick up and repair all within a week

2 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Thanks for the 5 stars!

Oceniono na 5 z 5

Easy to book a repair

Easy to book a repair.
Console was repaired and returned quickly

2 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Thank you! The feedback is much appreciated.

Oceniono na 5 z 5

Excellent repair and so speedy

Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot fault the service I’ve received - absolutely flawless every time.

13 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Much appreciated! We aim to keep it that way!

Oceniono na 5 z 5

Brilliant service

Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested controller, and sent it back to in a matter of days. Also very well packaged. Throughout I received email updates too which was very helpful.

13 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Glad to hear it! Please reach out if you need any assistance in future!

Oceniono na 5 z 5

Awesome services

My controller came back looking like new. I’m really grateful. These guys are experts.

11 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Thank you so much!

Oceniono na 5 z 5

Fantastic service

Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me

2 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

You're welcome! Thanks for the feedback.

Oceniono na 5 z 5

Prompt collection and return

Prompt collection and return of quest 3 controller, fully repaired and working perfectly. Great communication and everything went smoothly as planned.

2 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Happy to hear it! Thanks for taking the time to write this!

Oceniono na 5 z 5

Picked up my boys VR

Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.

9 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Glad to hear it! Thanks for taking the time to leave this review.

Oceniono na 2 z 5

No communication at all

We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.

9 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Hi, I'm so sorry to hear this. It is strange that you did not receive any updates from us during the repairs process. Automated messages are typically sent when we receive an item, complete the repair and when we post it back via DPD.

With regards to the console's activity, we have to fully test the devices we receive to ensure the repairs that we have carried out are successful before we post anything back. A large part of this testing procedure involves leaving it to run games for a set amount of time as a stress test. We tend to use our own test accounts to download and run games for this purpose and I can only apologise that this was not removed after the fact.

If you have any further queries or concerns, please email us at contact@consoledoctor.co.uk.

Oceniono na 5 z 5

Brilliant!

Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collected on wed and it was back to me by sat, I needed HDMI port fixing, they also cleaned the ps5 inside and gave me a new HDMI lead! Fantastic service 10/10 its like a brand new console. It arrived back safely packaged in air tight bubble wrap. No issues at all. HIGHLY RECOMMEN!!!

4 marca 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Glad to hear it! Please reach out if you need any assistance in future!

Oceniono na 1 z 5

Ps5 after a week stick drift again

Ps5 after a week stick drift again

4 kwietnia 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Hi, I'm sorry to hear that you're still having issues with your controller. We would be happy to look into this further so please email us at contact@consoledoctor.co.uk and a member of our team will get back to you as soon as possible.

Oceniono na 1 z 5

Disappointed

Hi, I have my son's meta quest insured through D&G. My son is Autistic with developmentmental delay hence why I insured this £500 item. It was collected by DPD after I explained my son has broken one of the controllers for this item and it is now unusable as I am unable to purchase new controllers. I spoke with D&G who assured me this would be rectified. The item was returned as I sent it. My son was extremely distressed at this and my only option is to purchase a whole new meta quest. I need a controller as the device is not operational without the 2 remotes.

27 marca 2026
Opinia niezależna
Logo Console Doctor

Odpowiedź od Console Doctor

Good Afternoon,

Thanks for the feedback and I'm sorry to hear this. We do test Meta controllers with our own headsets following repairs so this may just be a pairing issue that we would be happy to help you with.

So we can look further into the matter, please email us at contact@consoledoctor.co.uk and a member of our team will get back to you as soon as possible.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej