condokeeper Recenzje 

46
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Booking was completely smooth, and everything worked exceptionally well from start to finish. Both the check-in and check-out processes were seamless. We stayed in a three-bedroom, two-bathroom apa... Zobacz więcej

Oceniono na 4 z 5

We were very pleased with our experience at 62-66 Farrington. The location was handy. Great transportation links and walkable to many attractions, stores and restaurants. Although certain aspects of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our stay in Manhattan Pad in Elephant & Castle has been excellent. We have felt at home. The flat is really modern, spacious and equipped. The view is spectacular. The location is very close to th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an amazing experience with this apartment. It’s spotlessly clean and everything inside is brand new. The kitchen comes fully stocked with all the essentials—plates, glasses, knives, a wine opene... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Obsługa noclegów
  2. Wynajem domków
  3. Agencja wynajmu domów wakacyjnych

Napisane przez firmę

condokeeper offers modern, fully furnished apartments in the heart of London’s Zone 1. Ideal for both short and extended stays, our apartments combine comfort, style, and convenience, providing easy access to iconic landmarks, dining, and transport. Perfect for business travelers, tourists, and city explorers seeking a premium London experience with the flexibility of home-like living.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Enchanting Experience at 62-66 Farrington Road - Kudos to CondoKeeper!

I thoroughly enjoyed my stay at 62-66 Farrington Road. The condokeeper service was exceptional, creating an amazing experience. The property's cleanliness, attention to detail, and overall atmosphere contributed to a memorable visit. I highly recommend this accommodation and look forward to returning in the future.

1 stycznia 2024
Opinia niezależna
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Odpowiedź od condokeeper

Thank you for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay at 62-66 Farrington Road. It's wonderful that our condokeeper service contributed to an exceptional experience. We appreciate your compliments on the property's cleanliness, attention to detail, and overall atmosphere. Your recommendation means a lot, and we can't wait to welcome you back in the future!





Oceniono na 5 z 5

Excelent accommodation in the heart of…

Excelent accommodation in the heart of London! We had the most fantastic experiente at Manhattan Pad. The apartament have amazing views, the flat was cleaned and very warm. Our baby loved his stay too. We would delfinitely be booking again!

30 grudnia 2023
Opinia niezależna
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Odpowiedź od condokeeper

Thank you for the excellent review! We're thrilled to hear that you had a fantastic experience at Manhattan Pad and enjoyed the amazing views. It's wonderful to know that the apartment was clean, warm, and well-received by your baby. We look forward to hosting you again and appreciate your future booking!





Oceniono na 1 z 5

Rude and deceptive agents managing the property

Rude people and also very deceptive. The property is nice but the two agents also business partners of Condokeeper who are managing this property are totally unprofessional and unethical.

3 stycznia 2024
Opinia niezależna
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Odpowiedź od condokeeper

Dear guest, we'd be very keen to understand what happened during your stay? As per your credentials, we assume you have stayed with us over a year ago and it is actually quite shocking seeing you come back not only a year later but also bringing up a fabricated experience. As you know, we have been at your service pretty much 24/7 offering you extra services and complimentary services.
It is really disappointing to see this review.

Oceniono na 5 z 5

Great stay!

First, let me say that we've had a great time during our stay. The apartment ( Manhattan Pad ) was something else and we were very grateful that we could stay there and had fantastic view.
Originally we booked a different place. So we were offerwd this flat prior to our arrival.
The exchange between us and the condokeeper team was always respectful and informative.
The only negative thing was, that there was no hot water at the beginning of our stay.
After getting in contact with the team we were informed that the maintenance team was working on it already.
Because of the new status of the apartment there were some things missing, but some of it was delivered during our stay.
It gets hot during sunny days so be prepared, if you are sensitive to heat.
The flat is stationed in a lively part of London and we were riding by bus all the time. There are lot of different bus stops nearby.
So it's perfect for getting to know the city.
Thanks again for you friendlyness and help!!

24 sierpnia 2023
Opinia niezależna
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Odpowiedź od condokeeper

Thank you for your review! We're delighted to hear that you enjoyed your stay at our Manhattan Pad and appreciated the fantastic view. We apologize for the initial hot water issue, but we're glad our team was able to address it promptly. We'll continue to improve and ensure all essentials are in place for future guests. The lively location and convenient access to bus stops make it an ideal choice for exploring London. We hope to welcome you back for another great experience in the future!

Oceniono na 5 z 5

Peaceful, spacious home from home

This apartment was delightful, spotlessly clean, well equipped and very comfortable. My visit to Cambridge was due to my husband being in Addenbrookes Hospital, and the apartment was about 7 minutes by car and 25 minutes walk which was perfect. It was so lovely to have a little bit of private outside space as well. Although the main road in front of the property was a little busy, there was no traffic noise in the apartment, and I felt totally safe at all times. When I first arrived I had to contact Condokeeper for some admin help, and they could not have been any more helpful, they were fantastic and very patient with a very stressed me! Would not hesitate to recommend or stay again.

3 września 2023
Opinia niezależna
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Odpowiedź od condokeeper


Thank you for your kind words and for choosing our apartment during your visit to Cambridge. We're glad to hear that you found it delightful, clean, well-equipped, and comfortable. It's great to know that the location was convenient for your needs and that you enjoyed the private outside space. We're also pleased that our team at condokeeper provided you with excellent assistance. Your recommendation means a lot, and we'd be delighted to welcome you back anytime.

Oceniono na 1 z 5

They won’t give me back my damage deposit

They charged a £300 damage deposit during a 4 night stay in London. I took my family on a trip to London and made the mistake of choosing these dishonest people on Booking. The company is run by a man and a woman who have zero experience in managing property. I found the founder’s LinkedIn profile to confirm this. They were extremely rude from check in to check out. They threatened to cancel our booking 2 days before our arrival because I did not want to give them my card details outside of Booking to pay the £300 damage deposit. They sent a link to their own website asking me to sign their terms and conditions which said that they redeem the right to charge my card any amount they find suitable to cover damage they find after check out. As I was afraid to lose the booking I paid the damage deposit but refused to sign these ridiculous terms.
I accidentally dropped an empty glass on the hob which is stupidly placed in between the sink and the dish rack. This caused a tiny bit of the hob to be chipped off. I told them about this and offered to replace it. I found a replacement on B&Q for £88 and sent them the link to it offering to order it for them and take the old one. They refused the offer and claimed that they need to find out labour cost first. They also promised to send the broken hob through the post to me after replacement. They sent someone early the next day with no warning to check the damage. I asked several times how much they would take from my deposit and they refused to tell me until 4 days after my check out they said it cost £550 because of labour costs!!! I asked for the invoice of this and they said they’d send it but of course they did not. Disgraceful. I will not let this pass.

25 lipca 2023
Opinia niezależna
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Odpowiedź od condokeeper

Thank you for sharing your experience. We appreciate your feedback, as it allows us to address concerns and improve our services.

Firstly, we regret that you felt the need to pay a £300 damage deposit. However, as you know this fee was necessary to cover the replacement of the new hob, disposal and recycling of the old hob and of course getting the right engineers in to get the job done well and quickly.

We understand the importance of transparency in these matters, and we sincerely apologize for any frustration caused.

We value your feedback and take your concerns seriously. We hope to have an opportunity to address these issues to your satisfaction.

Best regards,

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