The colour floor company has excellent products. The office staff are personable and professional. I spoke at length to Gemma, she was really helpful and gave excellent customer service. She made seve... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
We brought some vinyl flooring from this company. It's only just been laid, so I can't comment beyond the ordering process and my initial impressions. Taking those in turn: Ordering/delivery - re... Zobacz więcej
Reakcja na opinię
Really good choice of top quality cork flooring panels. Shipped pretty quickly. Slightly damaged in shipping and replaced promptly without any quibbles. Greatly appreciate this level of service and as... Zobacz więcej
Reakcja na opinię
Picture and description of the runner was very accurate, also helpful as an extra to have an underlay that is the same size as the runner. Nice quality and fast delivery. Our only issue is my cat lov... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O The Colour Flooring Company
Napisane przez firmę
Award-winning flooring company
We have been supplying beautiful flooring online for more than 15 years from our base in north London. Our current range includes vinyl, rubber, cork and wood, as well as handmade rugs.
We are specialists in cork and our own brand, Corka, is carbon-negative, hardwearing and has excellent thermal and acoustic properties. Needless to say it's one of our bestsellers.
Our vinyl is commercial grade with an extra thick cushioned backing for durability. It comes in unique colours (blush pink, pistachio green!) each carefully handpicked by top stylists.
Our rubber comes in a range of 12 gorgeous colours and has been awarded some of the best eco certifcates available.
Our wood comes in a carefully chosen edit of shades and is available in both plank and parquet for a modern herringbone look.
Our rugs are made of wool and handmade in India in a process that takes five days from start to finish. They are Goodweave certified, guaranteeing strict standards relating to labour and business ethics.
All our floors work with underfloor heating and are suitable for heavy commercial as well as domestic use. We keep plenty of stock so delivery is fast too.
Dane kontaktowe
Unit 3 Riverwalk Business Park , Riverwalk Road, EN3 7QN, London, Zjednoczone Królestwo
- 020 7254 3526
- info@colourflooring.co.uk
- colourflooring.co.uk
4,5
Doskonała
680 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff and great product.
Helpful staff and great product.
Shame about postage cost for small order.
6 sierpnia 2024
Odpowiedź od The Colour Flooring Company
I'm sorry if you think our delivery costs are expensive. I can see you paid £25 for 3sq m to go to the Wirral. Because our rolls are 2m long there are only a few carriers who will take them, plus we have to ensure they are handled with great care to ensure you get the flooring in perfect condition. Both these things push the price up a bit, but trust us, we are constantly trying to keep these costs down and most of our delivery costs are actually also subsidised by us.
Great Company
From start to finish this company has been brilliant. The website is easy to navigate and very informative. Customer service is excellent, friendly and professional, thank you Sinead! My cork floor is beautiful and was very easy to lay, highly recommend.
5 sierpnia 2024
Odpowiedź od The Colour Flooring Company
Thank you. Would love to see pics!
quick response and excellent choices!
2 sierpnia 2024
Odpowiedź od The Colour Flooring Company
Thank you
I had a great service from The Colour…
I had a great service from The Colour Flooring Company. They checked my order with me and adjusted it, with a refund as I had mistakenly ordered too much adhesive. Delivery was swift and the rubber flooring exactly as I expected. The colour is beautiful. Would definitely recommend them.
31 lipca 2024
Odpowiedź od The Colour Flooring Company
Oooh thanks for the nice review. Would love to see pics if you have any?
Excellent shop.
Excellent shop.
Unique product choices.
Impressively quick from order to delivery.
25 lipca 2024
Odpowiedź od The Colour Flooring Company
Thank you for taking the time to review
Excellent delivery service
The delivery was, as requested, brought to the door. Very efficient delivery driver. The floor is going to be laid next week.
25 lipca 2024
Odpowiedź od The Colour Flooring Company
Thanks
Fabulous!
Fabulous!! Great customer service and looove the espira cork flooring!! Thank you
9 lipca 2024
Odpowiedź od The Colour Flooring Company
Glad you like it. Thanks for the review
Excellent quality product and very…
Excellent quality product and very responsive personal customer service.
10 lipca 2024
Odpowiedź od The Colour Flooring Company
Thanks for letting us know
Poor customer care
I wanted to buy cork which is something new to us in terms of fitting and care. I rang for some advice regarding fitting on my specific current floor and the person I got through to was obviously out and about, didn't listen to what I'd said and then just tried to get me off the
phone asap by referring me to the information on the website which I'd obviously already seen.
I bought anyway as I wanted the product but the delivery should have been within 5 working days and it will be 7 days, if it arrives when suggested, without any explanation. When having an entire kitchen fitted, room is limited so I could not have the floor ordered sooner and sitting around. I had ordered in plenty of
time according to the quoted delivery schedule. Considering I've spent over a grand and the delivery is still chargeable, I'd at least expect it to be on time/within the stated time frame.
1 lipca 2024
Odpowiedź od The Colour Flooring Company
Thanks for your review. We ask people to refer to information on our website as all our online instructions are very carefully thought out and worded and it helps prevent mistakes. Regarding delivery I can see your ordered on 10 July and it was delivered on the 18th. Our Standard delivery is 5 working days so if you take out the weekend we were actually only one day late. We do say in all our correspondence with you that delivery times are estimates only as delays can occur, especially when delivering large palletised items such as yours. Our couriers also say they spoke to you twice to inform you of your delivery time frame.
Very helpful
Very helpful, supportive and understanding people. Great products at competitive prices. First class delivery times.
2 lipca 2024
Excellent delivery on time & quality of…
Excellent delivery on time & quality of Lino is wonderful
1 lipca 2024
Very pleased all round 😎
24 czerwca 2024
I haven’t used it yet so I can’t review…
I haven’t used it yet so I can’t review however the delivery was excellent
3 czerwca 2024
Samples posted quickly with a second…
Samples posted quickly with a second set of free samples as I wanted more colours. I’ll purchase vinyl flooring for the bathroom.
3 czerwca 2024
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