AVOID! Seems like a scamming company. Have ordered on the 13th of July, now in mid October still no delivery. No communication, after chasing they just keep making excuses of moving office and havin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been waiting 6 weeks now for delivery, keep getting provisional dates, then nothing... try calling you get an Ai bot who says someone will call within 48hrs, obviously they dont. Ive now opened a case... Zobacz więcej
Colour Clad was very quick and easy to process my order and take payment sadly have now given me 5 different delivery dates and not delivered on any . Transport department keep you on hold for long... Zobacz więcej
Colourclad allowed me to build my garden studio cheaply because their custom flashings are cheap compared to their competitors. The sales department helped me with prices for my custom flashings, answ... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z materiałami dekarskimi
- również w kategorii:
- Dystrybutor stali
- Sklep dla majsterkowiczów
- Sklep z materiałami izolacyjnymi
O Colour Clad Profiles Ltd
Napisane przez firmę
Choose from a huge range of standard colours or specify a specific colour and we will source it for you. Whichever finish and colour you choose, our high-quality materials and finish will always keep your building looking first-class.
Dane kontaktowe
Mendip Business Park, BS26 2UG, Axbridge, Somerset, Zjednoczone Królestwo
- 01278557002
- info@colourcladprofiles.com
- colourcladprofiles.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 42% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bait-and-switch lead times and hidden fees!
Do not buy from this company. Before I placed my order for PIR insulated roof panels, I was explicitly told delivery would take 7–14 days. As soon as they took my money, the timeline magically jumped to a month and a half. When I tried to cancel (well within 7 days of ordering)—they refused to issue a full refund and forced a 10% "admin fee," withholding 10% of my money for their own deceptive practice. They failed to disclose that this was a prefabricated/made-to-order item beforehand just to trap customers with cancellation fees. Utterly shameless behavior. Save yourself the stress and buy elsewhere.
Order roofing materials in good faith
Order roofing materials in good faith, advertise said 3-4 weeks. Company confirmed a dated, that date came or went several days later after no communication I contacted them by email, again no reply. I then contacted them by telephone, third attempt some answered. Confirm that there would be an additional 9 week delay on my order, promised to get someone to call me the same day to discuss alternatives. No call. Call the following day to find out more as I have garden room with no roof at this stage. Again given the run around. Servant day later I called to cancel as I need to source materials from elsewhere now. Spoke to a pleasant guy call Matthew, said the order would be cancelled and I’d receive my refund in 3 to 5 days. 2 weeks later after emailing every day I still have record no reply or refund. Will no have to pursue the matter through the courts.
Driver really helpful
Driver really helpful, helped unload delivery.
With delay on f delivery/ miscommunication from office he was very apologetic.
Couldn’t have asked for a more helpful and happy delivery drive r
Fast delivery friendly and good quality
Fast delivery friendly, quality is really good!
Great communication 👍
We used this company on my property in the UK
We used this company on my property in the UK. The company were excellent with the help and advice and worked with me to coordinate delivery of the small window so that my builder could be present. My builder has now completed the job and has conveyed that the quality of the goods were of a high standard. I will be going back to the UK next month so will see for myself. Would definitely recommend this company and would use them again.
Great service
No delivery, no email, don't answer the phone
I received a delivery date that wasn't fulfilled. Then have received no communication about my order. No response to my email. No answer when I call. . .

Odpowiedź od Colour Clad Profiles Ltd
The whole process from start to finish…
The whole process from start to finish was nice and straight forward and simple, great product and delivered on time, Bear the the driver was a good chap to, nice to have a chat with.

Odpowiedź od Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd
Awful
Awful, on June 1st i ordered the best part of £600 of roof sheet materials, they said it would be delivered on the 6/6/26 I thought great that perfect, 2 days later I receive a tiny hardly noticeable email from them telling me it was a typo and I'll receive it now on the 7/7/26 so 4 weeks, then comes the 7th and I give them a week's grace and rang them back on the 15/7/26 asking where my order was as it was now a week late, eventually after 2 calls attempts and one of them hung up on me I got through to transport, transport then told me oh we have you down as delivery for the 18/8/26 I said no thanks I want a refund, so they said okay we will cancel you should get the refund in a couple of days. 3 days later no refund but another email off "service" this time, saying your refund has now been approved and you'll receive it as soon as the refund team process it, so I guess in about 28 days yeah? Honestly just avoid them at all costs, it's obvious where reviews come from, the customer service has been abhorrent, if you don't want a terrible time do not buy from this company, I'm also incredibly patient, I've maybe written 2 reviews my whole life but this one really took the biscuit.

Odpowiedź od Colour Clad Profiles Ltd
Speedy delivery
Speedy delivery, and the chap doing the delivery was polite and fast
Good product
Good product, delivery driver (Bear) was very helpful and on time :-)
Roof panels
Great company who provided me with quality product at a competitive price .Delivery was on thedate stated and Bear our delivery guy kept us updated as to his schedule.Items were carefully delivered by a great guy.Highly recommended this company
Don't deal with this company if you value your time and mental health
Given 3-4 week delivery time at order/ payment. After week's of phone calls after delivery date, every time getting a looks like next week. 9 weeks after payment it gets delivered (this seems to be a good delivery time). Some wrong items, some damage. No response to e mails. Don't be fooled by the amazing pre order customer service, that's where it stops.
Doświadczenie Trustpilot
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