Colour Clad Profiles Ltd Recenzje 

734
•
Wynik TrustScore: 3 na 5

2,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

AVOID! Seems like a scamming company. Have ordered on the 13th of July, now in mid October still no delivery. No communication, after chasing they just keep making excuses of moving office and havin... Zobacz więcej

Oceniono na 1 z 5

Been waiting 6 weeks now for delivery, keep getting provisional dates, then nothing... try calling you get an Ai bot who says someone will call within 48hrs, obviously they dont. Ive now opened a case... Zobacz więcej

Oceniono na 1 z 5

Colour Clad was very quick and easy to process my order and take payment sadly have now given me 5 different delivery dates and not delivered on any . Transport department keep you on hold for long... Zobacz więcej

Oceniono na 5 z 5

Colourclad allowed me to build my garden studio cheaply because their custom flashings are cheap compared to their competitors. The sales department helped me with prices for my custom flashings, answ... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z materiałami dekarskimi
  2. również w kategorii:
  3. Dystrybutor stali
  4. Sklep dla majsterkowiczów
  5. Sklep z materiałami izolacyjnymi

O Colour Clad Profiles Ltd

Napisane przez firmę

Home of all roofing supplies, Colour Clad Profiles has the UK’s largest inventory of corrugated roofing sheets. From flashings and trim, rooflights, purlins, cladding panels and fixings, our extensive range will equip you with the materials needed for any roofing project — large or small and including all the accessories you will need. Based in Somerset, just off the M5 Colour Clad Profiles are a family run steel fabrication business with a wealth of knowledge in the roofing and steel industry.

Choose from a huge range of standard colours or specify a specific colour and we will source it for you. Whichever finish and colour you choose, our high-quality materials and finish will always keep your building looking first-class.

Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

734 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 42% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(734)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 179

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Oceniono na 1 z 5

Delivery was three months late

Delivery was three months late, with no communication to explain the lateness and delivery did not include one of the items. Given the severity of this failure I will be expecting and seeking compensation.

15 października 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the delay and missing item, and we understand how frustrating this has been.

Our team is reviewing your order and will contact you directly to discuss the issue and next steps. Please also feel free to reach out to us at service@colourcladprofiles.com or call 01278 557002 so we can resolve this as quickly as possible.

Kind Regards,
Colour Clad

Oceniono na 4 z 5

Recent small order

I ordered a few trims and a metal sheet, but the trims were sent in the wrong colour. However, this was addressed without question and the items were replaced with the correct colour within one week.
The quality was good and I would use Colour Clad Profiles again.

10 października 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review, we’re glad to hear everything was sorted quickly and that you were happy with the quality.

We really appreciate your understanding and look forward to helping again in the future.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Easy website reasonable prices and…

Easy website reasonable prices and great service 👍

9 października 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for the lovely review, great to hear you found the website easy to use and were happy with both the prices and service!

Kind Regards,
Colour Clad

Oceniono na 1 z 5

Failed to deliver order after four…

Failed to deliver order after four weeks.No communication at all, you have to phone them to hear a variety of implausible excuses. Read Google reviews for a more accurate rating of their performance.

9 października 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the delay and lack of communication you experienced.

We understand how frustrating this must have been and apologise for the inconvenience caused. Your feedback has been shared with our team to help improve our communication and delivery scheduling going forward.

If you’d like to discuss your order further, please contact us at service@colourcladprofiles.com.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

A sham of a company ordered panels 7th…

A sham of a company ordered panels 7th July was told 14 days after the 14th day had to ring and find out what was happening was told it would be the following week but again was let down told them to deliver when I get back from my holiday was again let down and told Some story that that there was manufacturing delays then told a week later that it was a customs issues finally then told get told that they would deliver the following week arrived on the day they told me only to have 5 damaged panels took photos and emailed them to them was then told they didn’t receive email which was total lies. After getting through to them they said they had them in stock and should ring back in morning done what was told only to be told it would be Another month before they could them to us absolutely shocking company DO NOT USE AS THEY ARE USELESS !

8 października 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the difficulties you experienced with your order and the damage to the panels on delivery. We understand how frustrating this must have been and apologise for the inconvenience caused.

We can confirm the matter has since been reviewed by our team, and replacement panels have been arranged in line with our process. If there’s anything still outstanding, please contact us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

Order some roof panels on the 31…

Order some roof panels on the 31 August, with a lead time of 2 weeks and stall no update of delivery as of 3 October.
Thanks Colour Clad

Update 11.10.2025: The order has not been delivered as stated in the below response. They’ve sent an ‘update’ that it’ll be delivered in the 2nd week of November when original delivery was promised mid-September and then again beginning of October. Hopefully I’ll have a new roof by Christmas.

3 października 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the delay with your order and the lack of updates. We understand how frustrating this can be and apologise for the inconvenience caused.

Our team has since reviewed your order and confirmed the delivery has now been completed. If there’s anything further you’d like to discuss, please contact us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

A beautiful product which has…

A beautiful product which has transformed my garage into an area I can use all year round. 40mm insulation and panels to let the light through.
Easy to use website, good value for money.

29 sierpnia 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for the great review, we’re really pleased to hear the panels worked well for your garage and made such a difference.

Glad you found the website easy to use and the products good value for money.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

Avoid avoid avoid!

Avoid avoid avoid!
I waited a month and a half for roof panels to be delivered, when the promised timeframe was 7-15 days. Customer service is absolutely terrible - they rarely reply to emails and never answer the phone. In the end, I only had a provisional delivery date that wasn't even confirmed, and the driver showed up in the morning despite my clear request for an afternoon slot.
I had sent detailed delivery instructions, but these were ignored and never passed on to the driver. The only positive was the driver himself - he was an absolute angel, so helpful on the day, and the company is lucky to have him.
Unfortunately, the rest of the experience has been awful. It's very easy to place an order and spend thousands of pounds, but after that, everything becomes a problem. Because of the delays, I now have 6m-long panels sitting in my garden, taking up space, with no idea when the weather will be suitable again to get the roof replaced. If the company had delivered on time, everything would have gone smoothly, but instead, they've completely messed up our plans.
Horrible company - never again.

29 września 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the delay and communication issues you experienced, and we understand how frustrating this must have been.

We’re pleased to hear the driver provided great service on the day, but we acknowledge that the overall experience fell short of expectations. Your feedback has been noted and shared with our team to help improve communication and coordination on future deliveries.

If you’d like to discuss anything further, please contact us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

Complete waste of time!

Complete waste of time! placed an order 10 July to replace my garage roof while we had the good weather. After 5 weeks of waiting for the delivery I got an update 6 August saying due to there supply chain they wouldn't have this in stock until 25th August. With a promise of the delivery being the 1st or 2nd week of september. As I hadn't heard from the a sent two emails asking for an update 8/09/25 and 16/09/25 got a reply Monday 22/09/25 saying that they would delivery on the 15/10/25 and if a could confirm this date they would proceed with final scheduling.
There was nothing on the website when purchasing this order saying that there was a Delay or supply issue with this product.
Clearly supply large orders and most likely contractor orders as a priority and hope everyone else just waits. Barely any apologie from this company for wasting my time with false delivery dates and always blamed there supplier. Ive now emailed for a full refund as there is no point waiting another 4 weeks with the potential same reply of our suppliers are having issues so its now another 4 week or for me to then have to store the roof sheeting for a period of time due to not being able to fit it because of the weather conditions.

22 września 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the long delay and the frustration this caused. We understand how disappointing it is when timeframes change and communication doesn’t meet expectations.

We can confirm your order and refund request have been reviewed and processed in line with our procedures. We appreciate your patience throughout and will be using your feedback to help improve how we communicate supply issues in future.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Helpful and great product

Colourclad allowed me to build my garden studio cheaply because their custom flashings are cheap compared to their competitors. The sales department helped me with prices for my custom flashings, answering quickly, even though I kept changing my mind. Before I placed my order I talked to Peter in transportation to ensure the delivery date was within my time frame. On the day of delivery Mark the driver was patient while I check quantities and to see if there was anh damage. The product is excellent quality and well worth the wait.

18 września 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for the fantastic review, we’re really pleased to hear you were happy with the quality, pricing, and support from the team throughout your order.

It’s great to know Peter and Mark were able to help keep things on track for your garden studio project. We appreciate your kind words and look forward to helping again in the future.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Driver was pleasant and helpful

Driver was pleasant and helpful, packing was perfect and the product was good, so all over very good thanks.

11 września 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review, we’re really pleased to hear you were happy with the product, packaging, and delivery service.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

I placed an order on 28/07/2025 for…

I placed an order on 28/07/2025 for ThermoBase™ 40mm PUR Insulated Roof Panel – 3-Rib Profile on the website it says 7-15 days delivery today it is 12/09/2025, just contacted the company and their reply is that probably it will be delivered in October!!! Take your conclusions!!!

12 września 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear about the extended lead time and the frustration this has caused.

Unfortunately, this particular product experienced a supply delay from the manufacturer, which impacted delivery schedules. We apologise that this wasn’t made clearer at the point of order and understand your disappointment.

If you’d like to discuss your order further, please contact us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Good communication and good lead time.

Good communication and good lead time.
Driver very helpful and polite
Products were good quality,very please with service start to finish.

3 września 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for the great review, we’re really pleased to hear you were happy with the service, lead time, and product quality.

We’ll be sure to pass your kind words on to the driver too.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Items delivered ahead of schedule

Items delivered ahead of schedule, constant communication with delivery driver updating ETA, was able to organise someone to help as I wasn’t there to receive my items.
Items as expected

3 września 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review, we’re glad to hear your order arrived ahead of schedule and that communication with the driver was helpful.

Great to know everything was as expected.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

Metal cladding

Good company to order from. And the delivery driver was very helpful.

2 września 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review, we’re really pleased to hear you were happy with the service and found the driver helpful.

Kind Regards,
Colour Clad

Oceniono na 5 z 5

5 stars

Everything from start to finish went smoothly. We dealt with Mark Rantanen and couldn’t praise him highly enough. Everything arrived on time and was exactly as I ordered.

11 lipca 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for the 5-star review, we’re really pleased to hear everything went smoothly and that Mark was able to provide great service.

We’ll be sure to pass your kind words on to him!

Kind Regards,
Colour Clad

Oceniono na 1 z 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS! I genuinely do not have the words to express the level of dissatisfaction, frustration and disappointment with this "company".
It hooked me at first when reading online that this was a family business and in good faith I wanted to support the community and small businesses. I purchased some materials, including metal sheets, corner profiles and some bits and bobs. I saved some annual leave from work to do my project, waited for the 2 weeks of delivery (as per their advertisement on their website), hired some traders, and it was all ready. Passed the delivery date,I got in touch and they said the order had not even gone out to production, they were going to push for a quick turnaround and they were sending me the bits and bobs ahead in a separate delivery. To make the story short, bits and bobs arrived in a first order separately after a few days (all of these with emails back and forth), metal sheets in a second order separate another few days later, more emails in between, corner profiles another few days later on a third separate delivery. In the middle of all this I obviously mentioned the exorbitant delivery charge I paid for the service they advertised, which not sure how they do it with others, but sending 3 separate deliveries for a single order I made, was something shocking to experience. They advised they would refund approximately 45% of the delivery charge, that was 2 weeks ago and Im still waiting, not only for the refund but waiting for a response to my last few emails. They didnt let me only waste my time, as the annual leave taken was gone without nothing built, but also made me waste money and resources. I've learnt the lesson the hard way, so Im just simply passing on my bad experience so others dont make the same mistake. Please go somewhere else, do not fall in the trap.

30 sierpnia 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We're sorry to hear you’ve been left disappointed with your recent experience.

As there are no details such as your name or order number included, we’re unable to locate the order and look into this further at the moment. If you'd like us to investigate, please get in touch with our team at service@colourcladprofiles.com or call us on 01278 557002, we’ll be happy to help.

Kind Regards,
Colour Clad

Oceniono na 1 z 5

Continuous push backs on promised…

Continuous push backs on promised delivery dates, customer service non existent and a different story every time when chased up. Had to cancel order and buy elsewhere, then deducted a 10% admin fee on a nearly £3k order, waited 10 days for credit as accounts only do credits on a Friday. Will not reply to emails. They maybe cheap but it will cost you more. Avoid.

15 sierpnia 2025
Opinia niezależna
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review. We’re sorry to hear you’ve been left disappointed.

We understand this has been a frustrating experience, and we appreciate your feedback. As your order has already been reviewed by our team, we’d still be happy to discuss anything outstanding, please don’t hesitate to get in touch with us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

Oceniono na 3 z 5

Great delivery, took a long time to deliver

The delivery when it arrived was really good and the driver very helpful. The time it took to deliver was quite long and it was only when chasing up the order that we were given a date to deliver. Delivery is quite expensive and i expected the goods to have been delivered sooner.

12 sierpnia 2025
Logo Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd

Hello,

Thank you for your review, we're pleased to hear the delivery itself went smoothly and that our driver was helpful.

We’re sorry to hear the delay in communication and delivery timing fell short of your expectations. Your feedback has been noted and will be shared with the team as we continue to improve our service.

If there’s anything further you’d like to discuss, feel free to reach out to us at service@colourcladprofiles.com or call 01278 557002.

Kind Regards,
Colour Clad

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