AVOID! Seems like a scamming company. Have ordered on the 13th of July, now in mid October still no delivery. No communication, after chasing they just keep making excuses of moving office and havin... Zobacz więcej
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Been waiting 6 weeks now for delivery, keep getting provisional dates, then nothing... try calling you get an Ai bot who says someone will call within 48hrs, obviously they dont. Ive now opened a case... Zobacz więcej
Colour Clad was very quick and easy to process my order and take payment sadly have now given me 5 different delivery dates and not delivered on any . Transport department keep you on hold for long... Zobacz więcej
Colourclad allowed me to build my garden studio cheaply because their custom flashings are cheap compared to their competitors. The sales department helped me with prices for my custom flashings, answ... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z materiałami dekarskimi
- również w kategorii:
- Dystrybutor stali
- Sklep dla majsterkowiczów
- Sklep z materiałami izolacyjnymi
O Colour Clad Profiles Ltd
Napisane przez firmę
Choose from a huge range of standard colours or specify a specific colour and we will source it for you. Whichever finish and colour you choose, our high-quality materials and finish will always keep your building looking first-class.
Dane kontaktowe
Mendip Business Park, BS26 2UG, Axbridge, Somerset, Zjednoczone Królestwo
- 01278557002
- info@colourcladprofiles.com
- colourcladprofiles.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 42% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery was three months late
Delivery was three months late, with no communication to explain the lateness and delivery did not include one of the items. Given the severity of this failure I will be expecting and seeking compensation.

Odpowiedź od Colour Clad Profiles Ltd
Recent small order
I ordered a few trims and a metal sheet, but the trims were sent in the wrong colour. However, this was addressed without question and the items were replaced with the correct colour within one week.
The quality was good and I would use Colour Clad Profiles again.

Odpowiedź od Colour Clad Profiles Ltd
Easy website reasonable prices and…
Easy website reasonable prices and great service 👍

Odpowiedź od Colour Clad Profiles Ltd
Failed to deliver order after four…
Failed to deliver order after four weeks.No communication at all, you have to phone them to hear a variety of implausible excuses. Read Google reviews for a more accurate rating of their performance.

Odpowiedź od Colour Clad Profiles Ltd
A sham of a company ordered panels 7th…
A sham of a company ordered panels 7th July was told 14 days after the 14th day had to ring and find out what was happening was told it would be the following week but again was let down told them to deliver when I get back from my holiday was again let down and told Some story that that there was manufacturing delays then told a week later that it was a customs issues finally then told get told that they would deliver the following week arrived on the day they told me only to have 5 damaged panels took photos and emailed them to them was then told they didn’t receive email which was total lies. After getting through to them they said they had them in stock and should ring back in morning done what was told only to be told it would be Another month before they could them to us absolutely shocking company DO NOT USE AS THEY ARE USELESS !

Odpowiedź od Colour Clad Profiles Ltd
Order some roof panels on the 31…
Order some roof panels on the 31 August, with a lead time of 2 weeks and stall no update of delivery as of 3 October.
Thanks Colour Clad
Update 11.10.2025: The order has not been delivered as stated in the below response. They’ve sent an ‘update’ that it’ll be delivered in the 2nd week of November when original delivery was promised mid-September and then again beginning of October. Hopefully I’ll have a new roof by Christmas.

Odpowiedź od Colour Clad Profiles Ltd
A beautiful product which has…
A beautiful product which has transformed my garage into an area I can use all year round. 40mm insulation and panels to let the light through.
Easy to use website, good value for money.

Odpowiedź od Colour Clad Profiles Ltd
Avoid avoid avoid!
Avoid avoid avoid!
I waited a month and a half for roof panels to be delivered, when the promised timeframe was 7-15 days. Customer service is absolutely terrible - they rarely reply to emails and never answer the phone. In the end, I only had a provisional delivery date that wasn't even confirmed, and the driver showed up in the morning despite my clear request for an afternoon slot.
I had sent detailed delivery instructions, but these were ignored and never passed on to the driver. The only positive was the driver himself - he was an absolute angel, so helpful on the day, and the company is lucky to have him.
Unfortunately, the rest of the experience has been awful. It's very easy to place an order and spend thousands of pounds, but after that, everything becomes a problem. Because of the delays, I now have 6m-long panels sitting in my garden, taking up space, with no idea when the weather will be suitable again to get the roof replaced. If the company had delivered on time, everything would have gone smoothly, but instead, they've completely messed up our plans.
Horrible company - never again.

Odpowiedź od Colour Clad Profiles Ltd
Complete waste of time!
Complete waste of time! placed an order 10 July to replace my garage roof while we had the good weather. After 5 weeks of waiting for the delivery I got an update 6 August saying due to there supply chain they wouldn't have this in stock until 25th August. With a promise of the delivery being the 1st or 2nd week of september. As I hadn't heard from the a sent two emails asking for an update 8/09/25 and 16/09/25 got a reply Monday 22/09/25 saying that they would delivery on the 15/10/25 and if a could confirm this date they would proceed with final scheduling.
There was nothing on the website when purchasing this order saying that there was a Delay or supply issue with this product.
Clearly supply large orders and most likely contractor orders as a priority and hope everyone else just waits. Barely any apologie from this company for wasting my time with false delivery dates and always blamed there supplier. Ive now emailed for a full refund as there is no point waiting another 4 weeks with the potential same reply of our suppliers are having issues so its now another 4 week or for me to then have to store the roof sheeting for a period of time due to not being able to fit it because of the weather conditions.

Odpowiedź od Colour Clad Profiles Ltd
Helpful and great product
Colourclad allowed me to build my garden studio cheaply because their custom flashings are cheap compared to their competitors. The sales department helped me with prices for my custom flashings, answering quickly, even though I kept changing my mind. Before I placed my order I talked to Peter in transportation to ensure the delivery date was within my time frame. On the day of delivery Mark the driver was patient while I check quantities and to see if there was anh damage. The product is excellent quality and well worth the wait.

Odpowiedź od Colour Clad Profiles Ltd
Driver was pleasant and helpful
Driver was pleasant and helpful, packing was perfect and the product was good, so all over very good thanks.

Odpowiedź od Colour Clad Profiles Ltd
I placed an order on 28/07/2025 for…
I placed an order on 28/07/2025 for ThermoBase™ 40mm PUR Insulated Roof Panel – 3-Rib Profile on the website it says 7-15 days delivery today it is 12/09/2025, just contacted the company and their reply is that probably it will be delivered in October!!! Take your conclusions!!!

Odpowiedź od Colour Clad Profiles Ltd
Good communication and good lead time.
Good communication and good lead time.
Driver very helpful and polite
Products were good quality,very please with service start to finish.

Odpowiedź od Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd
Items delivered ahead of schedule
Items delivered ahead of schedule, constant communication with delivery driver updating ETA, was able to organise someone to help as I wasn’t there to receive my items.
Items as expected

Odpowiedź od Colour Clad Profiles Ltd

Odpowiedź od Colour Clad Profiles Ltd
5 stars
Everything from start to finish went smoothly. We dealt with Mark Rantanen and couldn’t praise him highly enough. Everything arrived on time and was exactly as I ordered.

Odpowiedź od Colour Clad Profiles Ltd
AVOID AT ALL COSTS
AVOID AT ALL COSTS! I genuinely do not have the words to express the level of dissatisfaction, frustration and disappointment with this "company".
It hooked me at first when reading online that this was a family business and in good faith I wanted to support the community and small businesses. I purchased some materials, including metal sheets, corner profiles and some bits and bobs. I saved some annual leave from work to do my project, waited for the 2 weeks of delivery (as per their advertisement on their website), hired some traders, and it was all ready. Passed the delivery date,I got in touch and they said the order had not even gone out to production, they were going to push for a quick turnaround and they were sending me the bits and bobs ahead in a separate delivery. To make the story short, bits and bobs arrived in a first order separately after a few days (all of these with emails back and forth), metal sheets in a second order separate another few days later, more emails in between, corner profiles another few days later on a third separate delivery. In the middle of all this I obviously mentioned the exorbitant delivery charge I paid for the service they advertised, which not sure how they do it with others, but sending 3 separate deliveries for a single order I made, was something shocking to experience. They advised they would refund approximately 45% of the delivery charge, that was 2 weeks ago and Im still waiting, not only for the refund but waiting for a response to my last few emails. They didnt let me only waste my time, as the annual leave taken was gone without nothing built, but also made me waste money and resources. I've learnt the lesson the hard way, so Im just simply passing on my bad experience so others dont make the same mistake. Please go somewhere else, do not fall in the trap.

Odpowiedź od Colour Clad Profiles Ltd
Continuous push backs on promised…
Continuous push backs on promised delivery dates, customer service non existent and a different story every time when chased up. Had to cancel order and buy elsewhere, then deducted a 10% admin fee on a nearly £3k order, waited 10 days for credit as accounts only do credits on a Friday. Will not reply to emails. They maybe cheap but it will cost you more. Avoid.

Odpowiedź od Colour Clad Profiles Ltd
Great delivery, took a long time to deliver
The delivery when it arrived was really good and the driver very helpful. The time it took to deliver was quite long and it was only when chasing up the order that we were given a date to deliver. Delivery is quite expensive and i expected the goods to have been delivered sooner.

Odpowiedź od Colour Clad Profiles Ltd
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