Die erste Erfahrung war gut: gelungene Farbabstimmung -´der Einführungspreis. Dann ein deutlich teureres Abo. Bei kurzen Haaren lässt sich die Portion aber halbieren. Die Farbwirkung war schwächer... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Natural looking results, leaves the perfect amount of gray. Been using for years, can’t recommend more highly.
They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shin... Zobacz więcej
This was my first hair and beard colour 7 months ago and I didn’t have the best experience. However they now have a permanent colour version to fully colour rather than fade greys so as they sent a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box. Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.
Dane kontaktowe
1910 E. Maple Ave, 90245, El Segundo, Stany Zjednoczone
- (833) 909-2213
- colorsmith.co
2,9
Średnia
320 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I think there is a lack of communication and clarity in ordering the product. By this, I mean that I ordered what I thought was one shipment of the product and they sent more and charged me for more
I did not want more than one shipment so I could try it our. Better clarity of product would help
29 sierpnia 2023
Odpowiedź od Colorsmith
Hi, apologies for our delayed reply. We also apologise for the confusion with our Plan: if you have placed your order through a promotional price, you have also enrolled on our Plan. The advantage of our hair color plan is that do you receive 20% off of every order, and it's completely flexible and you can set it up according to your needs. Of course, you also have the option to place single orders.
If you need more information about our subscription or if you need any help, don't hesitate to contact us at hello@colorsmith.co. We are always happy to help in any way we can!
Never received item
Never received item. Ignored all my messages. Having to go through bank to get refund. Stay away
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Colorsmith
Hi, we apologised for our delayed reply, and we are so sorry you haven't received your order, nor a reply from our team. If you still need assistance, please contact us at hello@colorsmith.co and we'll be more than happy to help you!
Time and effort
A few things. Time is one. 30 minutes is a long time. And the color kind of faded after few days. And the struggle to dye the hair. The effort you have to put in. It is definitely not worth it. So I cancelled the subscription.
26 grudnia 2022
Great company and good products
I enjoyed working with everyone. The product delivered what it promised. After some use, I have decided to no longer color my hair and have stopped using the product. This decision had nothing to do with my good expeirnece...my spouse prefers my hair its natural color...happy spouse, happy life...best to all!
13 czerwca 2023
I am writing to express my…
I am writing to express my disappointment and concern regarding my recent experience with your ColorSmith Hair Coloring product. Unfortunately, after using your product, I have noticed a significant amount of hair loss, which has deeply affected me.
As someone who values their hair and takes great care of it, I trusted your brand and believed in the quality of your products. However, the hair loss I experienced after using your hair coloring product has been distressing, to say the least.
I write to you today not only to express my dissatisfaction but also to urge you to investigate this matter further. It is crucial to identify any potential issues with the product to prevent similar experiences for other customers. I believe in the importance of open communication and hope that you take my concerns seriously.
I kindly request that you initiate a thorough investigation into the safety and effectiveness of your ColorSmith Hair Coloring product.
15 czerwca 2023
These people are scammers...for some…
These people are scammers...for some reason the moment you purchase the first product you are automatically enrolled in their subscription....I made a one time purchase of 8 dollar product the next thing I know the shipped me another product and charged me 31.42 dollars..... when I spoke to them about a refund they were telling me about me enrolling in their subscription....when I asked for a refund they were telling me another story about me mailing the package.....I live in CT and they are located in California shipping alone would have cost me almost 40 dollars so I called my bank and put in fraud claim and got my money back.....these people are scammers stay away from them
20 czerwca 2023
Opinia niezależna
The color on my hair stayed for 1 weekonly…
The color on my hair stayed for only like a week and faded on the second week.
12 czerwca 2023
Too expensive- not enough value for the…
Too expensive- not enough value for the price.
12 czerwca 2023
I like how JFM Beard and Moustache has…
I like how JFM Beard and Moustache has multiple uses in one container; after mixing your product, excess must be discarded. Furthermore the cost is just too high for as much as I use it. Thanks, but no thanks.
23 maja 2023
they created EU store in EUR currency but you will pay extra VAT and CUSTOMS
they created EU store in EUR currency, but without any information about extra VAT and customs, you will have to pay extra 25% to your postman. NO info about it in policies. Also during a purchase, they display that VAT is already included. THE MOST MISLEADING BRAND I have been dealing with
18 stycznia 2023
Opinia niezależna
Bad coverage.
19 maja 2023
More brown than blond
More brown than blond, so i don't know if I like it or not my sister says NO!
17 maja 2023
Good product
17 maja 2023
Unapproved charges
After agreeing in an email to stop shipping / charging me, there have been two more charges.
I emailed after the first one, now I am contacting the fraud division of my bank.
2 maja 2023
Great product but lots of plastic waste
They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shiny finish which means likelly rejected to be recycled as it's not labelled recycable
6 maja 2023
Opinia niezależna
DO NOT BUY FROM THESE ROBBERS!
DO NOT BUY FROM THESE ROBBERS!
Scammers took £25 without me signing up for a repeat plan after me trying the gray beard colour kit for £8. No reply from them yet about a refund.
18 kwietnia 2023
Opinia niezależna
No one (colorist) responded to my…
No one (colorist) responded to my inquiry of my color absorbing into my hair.
29 marca 2023
Stop sending me this product
4 kwietnia 2023
I emailed you to cancel and you keep…
I emailed you to cancel and you keep sending product cancel my delivery
20 lutego 2023
Doświadczenie Trustpilot
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