Absolute shocking service
Absolute shocking service.
We arrived to our lodge still being cleaned, check in was 4pm, but we weren’t shown to our lodge until 16:40.
We were taken to our lodge which was the wrong one, I booked an accessible one due to my Nan being disabled. They had double booked and gave us a lodge with steps up to the door. This was not suitable, so we had no choice but to drive home. This was a 4 hour trip each way. No previous warning and didn’t even tell us when we checked in, waited for us to drive round to find the lodge. I then had to go back to reception to ask what was going on. Also the reception isn’t manned all the time so either had to wait or try and find someone else to get hold of the reception staff.








