While I love the couch I bought from Coddle, they delivered it (through White Glove Delivery) missing one of the arms and much of the hardware. It look just over four months of repeated outreach for t... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered the Toggle sofa three months ago. It did not work for us (it was too hard and too shallow to be comfortable, and the chemical smell was awful). The real nightmare came when trying to return... Zobacz więcej
As in many other reviews, Lillian is the 5-star general. She never loses her calm reassuring manner, even in the face of jaded, snarky consumers like me. She is a refreshing wake up call that there is... Zobacz więcej
The couch is pretty good for a modular inexpensive sleeper. It isn’t as good as my friends 7,000 sofa….but for the price it is great. The delivery was really good unlike the other review. I boug... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Coddle designs modern furniture that looks, feels, and fits wonderfully. We care about designing products with great attention to detail for every individual.
Dane kontaktowe
6955 Mowry Ave, 94560, Newark, Stany Zjednoczone
- 1-866-294-6630
- hello@coddleme.com
- coddleme.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nice piece of furniture well made and…
Nice piece of furniture well made and comfortable. The delivery person was very nice and helpful. Highly recommend
Fantastic Product!
Love my new coddle couch! My wife found this online after an extensive online search trying to find something with style AND comfort. Let's face it, how many sofa sleeper's or futons are actually comfortable. Bought the topper as well and it's perfect!
The only issue I had was the delivery company that was used for the 'white glove delivery'. Cheap outfit! I spoke to them ahead of time telling them that the couch would go in my upstairs office in a townhouse and it was never written down so just one delivery driver pulled up. The poor guy had to carry it himself with my wife helping. Not exactly my idea of white glove delivery but it ended up being setup as planned by him.
Comfortable, functional
Comfortable, modern look sofa. Recline to flat surface or bed for resting and sleeping. Power outlet and USB ports for charging. Very good design and function.
I LOVE the chair and ottoman
I LOVE the chair and ottoman. Very good quality and it was so easy to set up. They arrived in large boxes and packed very well.
I would recommend this product.
😊😎
Very happy with my purchase
Very happy with my purchase. Thank you Kristi for your assistance
Love this sofa, chair and foot stool
I bought the sofa, chair and foot stool. She loves it so much. Great company. Great service. Great product. Highly recommend.
Customer service was quick to respond…
Customer service was quick to respond to my only issue which was nice. Didn’t help as delivery had taken place and wasn’t threshold but they were quick to call and find out what happened
Great product!! Poor delivery service.
My delivery was set and canceled twice because their driver called in sick. It was very inconvenient we had to takeoff work two days waiting for our sofa to arrive. It would’ve been nice had they offered something extra for the extreme inconvenience such as offering to set up the sofa or even offered to bring it up our steps but no extra amenities were offered we were just severely inconvenienced. We would buy from cuddle again but not if they are using the same delivery service.

Odpowiedź od Coddle
It's a big, chunky couch.
It's a big, chunky couch that says: 'get on me and nap right now!' I didn't believe the part about the cooling layer, but it really works, and it's hot in these here parts right now. It's very comfy for sitting and snoozing. I am very pleased with the purchase and the shipping experience. Thank you Coddle.
Bad experience no knowledge of ya…
Bad experience no knowledge of ya business
Excellent High Quality/Tech Furniture
Excellent, high quality merchandise.
I bought the Sofa, Chair, and Ottoman. (each separately)
Coddle is Superior in every way. I waited for discounted savings to by each piece. Savings were worth it.
The company provides excellent communication, so you always know the status of your order.
The Furniture is Hip, the technology is Cool.
A decent couch bed
Easy to order, delivery awkward but worked out ok. I would have preferred a wider seat to support my thighs while sitting but the couch is otherwise comfortable and easy to sleep on.
This is a continuation of my earlier story.
This is a continuation of my earlier story. The first couch I received had a defective leg. The second couch they sent to replace also had a defective leg. Actually, we (I paid for the white glove service) figured out that they packed the wrong leg in BOTH deliveries so one of them would not fit. However, we used a leg from the first couch and that worked. The couch is comfortable and looks nice. The experience having it delivered was where it went so wrong. Not just once, but twice. I think the employee they have handling this part of it, needs more training. She has a sweet voice and all, but it's not backed up with much professionalism.
I chose the option to have a new couch delivered and made sure I paid for the white glove service this time. But the day the delivery arrived, the SAME THING HAPPENED!!!! The guys had paperwork that said threshhold delivery, not even instructions to pick up the defective couch! I called Coddle immediately and asked the drivers to wait to get a call from their dispatcher with the correct instructions. This was AFTER double checking with the service rep that this would ALL be taken care of this time. SO, about 15 minutes later, the delivery guys were back at the door with the new couch. I suggested that they take the old one out first, so that there was enough room to set up, and the next absolutely crazy statement came out of their mouths, "I can't take the other couch, I do not have the proper paperwork" What a clusterf&^%! I told them NOT to bring the couch in, that I would call and reschedule.
I could go on, but I've spent too much time in my life on this purchase. Suffice it to say, that I now have a couch that looks good. Thank goodness we had the legs from the first couch to switch out. AND I also have their mattress topper that I think must have been folded for so long, that I now have a permanent bump in it. Am I going to return? NOT! I've laid the mattress flat and have piled some heavy stuff on the ridge, hoping that it will eventually flatten out.
Great service and great product
Great service and great product. Thank you Kristi for you assistance I really appreciate it. Delivery went well and enjoying my new addition.
This company gave me the best customer…
This company gave me the best customer service I have ever experiened - and I'm pretty old!They were timely and very accommodating in their response to my complaint.
The sofa is amazingly engineered.....and comfortable. I'm enjoying it a lot.
Sincerely,
Patricia
The customer service was excellent
The customer service was excellent; they are very proactive and responsive. The product arrived in excellent condition, and is functioning perfectly. We would recommend this company and their products without reservations.
It was very much appreciated that I…
It was very much appreciated that I could make contact with Lilian (at Coddle) via phone and email. The personal attention was really quite phenomenal and every question or concern I had was answered in a very timely manner. Thank you for this kind of service--it is rare.
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