Arnaque totale sur les calendriers de l'avent. Grosse publicité mensongère, c'est honteux de voir ce qu'ils envoient à la place de ce que l'on pense commander. J'ai envoyé un mail, je pense que je n'a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jardin cocoon sont des voleurs cela fait un mois que j’ai commandé j’ai payé 144 euros pour ce cet outil coupe bordure debrousailleuse tondeuse. Je n’ai aujourd’hui toujours rien reçu. Jardin cocoon a... Zobacz więcej
Pure arnaque, site frauduleux avec de nombreuses fautes d'anglais sur le produit. N'achetez pas !
Absolutely terrible post sales assistance. Go for products like Ring instead. Their iOS app has been faulty for almost a year now (image won’t rotate to landscape and the re-pairing process with the c... Zobacz więcej
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192 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great little device
Great little device, was easy to set up and seems to be working well - albeit it is still learning.
22 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks for taking the time to post a review Chris, it's really appreciated by the team and helps us in our mission to make smart home security simple!
Team Cocoon
Brilliant device.
20 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Ewelina, it’s great to have your support. Team Cocoon
The service at this company is second …
The service at this company is second to none. I had a few gitches along the way and the support I recieved has been nothing short of exemplary.
All issues are solved with a smile.
The product is an amazing innovation and the subsound technology works amazingly well. I have one Cocoon set up on the main floor of our 3,400 square foot house (plus a 1,600 square foot basement), thats 5,000 square feet and my Cocoon catches everything, its really quite amazing.
They constantly update both the device and app to offer better accuracy, efficiency and options.
What else can you ask for?
In my opinion this little ball of high tech out performs most much higher priced options and is easily the best value for your piece of mind.
I could not recommend this product more highly if it was my own company.
Sincerly (and I mean that),
Morry Zelcovitch
Brainwave Entrainment Engineer
16 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Wow, thanks Morry. We set out to bring smart and effective solutions to the home security market, and we take great pride in delivering that to all of our customers, supporters and fans. This kind of feedback helps us to develop new features, squash bugs, and enrich the Cocoon experience for everyone. Thanks for flying the flag for Cocoon!
Team Cocoon
Odpowiedź od Cocoon
Thanks Martin, that's what we like to hear! Please feel free to get in touch with the team help@cocoon.life if you ever have any feature suggestions that you'd like to see included. Team Cocoon
It was very easy to set up and we have …
It was very easy to set up and we have not had any issues
10 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
That's excellent news, thanks Mr Wadher!
Team Cocoon
product is good
product is good, however even when the status is 'unarmed' it still sends alerts and videos about activity in the house.
9 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Hi Paul, it's great to have your support. I'd recommend getting in touch with our help team via help@cocoon.life as they're on hand with troubleshooting steps if you need them. We'd love to get to the bottom of this for you.
Team Cocoon
Having Cocoon for a few weeks I'm …
Having Cocoon for a few weeks I'm reasonably happy with the camera although it is still giving me false alarms
9 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Mark. Sorry to hear that you're getting some false alerts coming through. Our help team are on hand with a few handy hints and tips on making sure your Cocoon's machine learning is as accurate as possible, so why don't you get in touch via our website https://cocoon.life/.
Team Cocoon
Some crucial features just don't exist
No support for 5GHz. No backup power. No backup connectivity (3g/LATE). The device could really use Bluetooth instead of sound for check or control. The video is low quality. No way to film and store.
It's an expensive toy. The design is good though.
9 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Hi Ivan, thanks for taking time out to leave us a review.
We designed Cocoon to use a 2.4GHz Wifi network because it has a greater range to cover a whole home, giving Cocoon owners more flexibility on location.
For our first generation Cocoon, backup power and data connectivity was not something we could integrate, but it is something that we have on our wishlist as an option for the future. The vast majority of burglaries are opportunistic with the intruder very unlikely to disable power or WiFi.
We chose not to use Bluetooth primarily for security reasons, which is at the heart of everything that we do at Cocoon. To keep your Cocoon household data totally safe we use the unique audio pairing at setup to establish the secure link with your smartphone, and all further communication is end-to-end encrypted via our secure servers.
We'd expect video quality to be high considering the 1080p HD camera and H.264 HD video. Depending on home network speeds, Cocoon will vary the upload speeds to ensure a constant stream. Please do get in touch with our help team to ensure that your Cocoon is performing as it should via help@cocoon.life?
We're currently working on the feature to be able to record when viewing a live stream. So if you're ever just checking in on your home and you see something untoward, you will be able to save the video.
We set out with the goal of providing a whole home security solution, and we're really proud to have done just that. We're not able to provide detailed information at the moment as the cases are still ongoing, but Cocoon has been instrumental in providing customers with the necessary footage to aid police investigations when they've unfortunately been burgled. We hope to be able to share these stories once criminal proceedings have concluded, so watch this space.
We really appreciate the feedback, and look forward to hearing from you.
Team Cocoon
Does what it says on the tin
Great product, the machine learning is very impressive
9 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Brilliant to hear. The team are really proud of the work they've done to disrupt the home security, and we're really excited about the features that we're working on to enhance the Cocoon experience. Make sure you're signed up to our newsletter to get early updates.
Team Cocoon
Great Product
Just does what it does without fuss - no reservations so far.
8 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks for 5 star review. We've designed Cocoon to be plug and play, simple and efficient, so that's great to hear.
Team Cocoon
Awesome! Would reccomend for every household!
Cocoon is an awesome device, easy to use and set up! We are so happy to be a Cocoon family 😀
8 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
We're happy to have you as part of the Cocoon family Jagseer! Thank you for taking the time to show your support, it really does help boost the team to keep innovating and perfecting Cocoon.
Team Cocoon
Brilliantly easy to set up and …
Brilliantly easy to set up and interface. I love it. Great innovative design. Well done cocoon.
8 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Sally, that's fantastic to hear!
Team Cocoon
Odpowiedź od Cocoon
Thanks ever so much Daniel for helping to spread the word about how smart home security can be simple and elegant, safe and secure.
Team Cocoon
Great gadget..quality product
Great gadget..quality product, great technology, good customer service. very reasonable price.
Happy with it so far..
Improvements I'd like to see.
#Multiple add on camera's would be good
#External siren would be a good addition
#Louder internal siren
#External camera would be great or collaboration with outdoor camera would be good.
#Need to have a think about what can be done if I'm travelling without WiFi or mobile data for a period of time? A grey area that might need some creative thinking.
Just some enhancements that I'd like to see. I'm sure the guys at cocoon are already thinking about some of these!
7 czerwca 2017
Opinia niezależna
Odpowiedź od Cocoon
Hi Minesh, thanks for taking the time to review, it's great to have such an advocate using Cocoon!
Multi-Cocoon is on its way. We've listened to our customers and we're busy making this happen. It will be available as a free software update to all Cocoons so please keep an eye out for our newsletter updates so you know when it rolls out.
External sirens and cameras is a great idea, which we're always on the look out for. We set out to disrupt the outdated notion of sirens blaring and going ignored in favour of smart notifications, but we're driven by our fans, so if this is something that gathers support, we can act on it.
With the ability to add and remove users easily, if you know you're going to be travelling without WiFi or data, you can simply ask a friend or family member to join your Cocoon household whilst you are away to be an extra set of eyes if you're not available for whatever reason.
Please keep the feedback coming, it's fantastic to have!
Team Cocoon
So easy to setup and does what it says …
So easy to setup and does what it says it does. It felt special as soon as the box arrived, and I loved the way my phone talked to the Cocoon when setting it up. I live in an old noisy house (pets, creaking floors, noisy heating...) and the Cocoon has been learning with my assistance what is a normal noise, so it can then tell me what isn't. The app, iOS for me, is easy to use. Highly recommended.
28 kwietnia 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Simon, we love that you love your Cocoon. It's brilliant to have such great support.
Team Cocoon
I recommend cocoon
I've been looking for the perfect system for me, and the cocoon looks the bees knees, and does the job well
I've got peace of mind knowing that if anything happens in the house I will be informed when I'm away from home
20 marca 2017
Opinia niezależna
Odpowiedź od Cocoon
We're aiming for perfection Peter, so that's great to hear. We're constantly improving and adding features so please do make sure you've signed up to our newsletter for the latest updates.
Team Cocoon
Eezie-Peezie cocoon makes it easy...
Not only is the cocoon easy to set up and equally easy to operate BUT I have full control over everything I see and everything I want to hear with regards to my home and my family safety. I had one hiccup and I couldn't figure out how to get back in the drivers seat and after a 10 minute call, I was back online and it's been smoooooth sailing since. The cocoon developers & tech support made this a pleasure to control. For that, I'm a HUGE fan... & thanks again everyone!!
20 marca 2017
Opinia niezależna
Odpowiedź od Cocoon
Brilliant news. Thanks for the fantastic review Leonard. It's a pleasure to have the opportunity to interact with such super fans, and we're always here to help if you need us!
Team Cocoon
Excellent Home Security Device
I have been thinking of getting an Alarm fitted to my home for a while now but have never been satisfied with the options available. It seems as if there was very little alternative to getting every door and window in my house hard wired to an alarm and have that connected to one of the incumbent alarm companies. But I have been disappointed with these companies in the past (having my business premises connected to them). I take the plunge and buy a cocoon after my friend buys one.
It just works! Very easy to set up and requires virtually no interaction. I occasionally have to manually arm it (remotely) because one of my household have forgotten to take their phone but usually it happily arms itself when everyone has left.
Because you can see and listen on your phone, you can easily and remotely check for false alarms, and make extended recordings if something suspicious is going on.
The big USP of this product is that it is intelligent and covers the whole house using infrasound wizardry. It is also improving all the time. I can see in another year it will probably have all sorts of extra features. But as a rule I don't need anything more. It does everything I need of it short of bite any intruders.
Contrary to many early reports, there is no subscription fees so it is just the one up front charge of £159.
Wholeheartedly recommended.
9 marca 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Howard, superb review, and phenomenal support. We're busy adding lots of extra bells and whistles, so if you have any must-haves, please do send us an email at help@cocoon.life. There's no such thing as a bad idea, it all goes on our big ideas wall!
Team Cocoon
Very professional
I found the Cocoon team were very friendly and professional. They were always on hand to help with any technical questions. The Cocoon devise works very well and looks great. I would highly recommend buying Coccon.
14 lutego 2017
Opinia niezależna
Odpowiedź od Cocoon
We really appreciate the kind words Adam. We pride ourselves on our service and it's wonderful to have that confirmed by our customers. Thank you on behalf of all the team here at Cocoon HQ.
Team Cocoon
Amazing design
Really loved the quality of packaging and the design of the unit. Great UK start up!
11 lutego 2017
Opinia niezależna
Odpowiedź od Cocoon
Thanks Babz. We're hugely proud to represent the UK on the world stage, and glad we look good doing it too!
Team Cocoon
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.