Superb. Outstanding coffee. And that's what really matters. Everything else is also great. Beautifully packaged. Carefully packed and shipped FAST. Can't recommend Coaltown highly enough.
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We discovered Coaltown coffee a few years ago whilst on holiday near Ammanford, and have continued to either revisit or mail order since. Great coffee and great service both in the cafe and online.
Reakcja na opinię
The Jenkin Jones (No 5) Decaf coffee is excellent with a rich and chocolatey taste. Highly recommended. Coaltown also deliver quickly in robust packaging.
Reakcja na opinię
After buying a new bean to coffee machine I was overwhelmed by the choice of beans in the shops. Bought a supermarkets own brand and was sooo disappointed by how bitter it was. My son recommended Coal... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Dane kontaktowe
The Roastery, SA18 2LS, Ammanford, Zjednoczone Królestwo
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
FIRST CLASS SERVICE
Postal of 2 bags of coffee was very quick Also I had a query with the customer service departnent
& that was handled very effeciently
18 listopada 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful review! We’re delighted to hear that your coffee arrived quickly and that our customer service team could assist you efficiently. Your feedback means a lot to us and we’re always here if you need anything in the future.
Wonderful coffee
13 listopada 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your feedback! We’re delighted to hear you’re enjoying the coffee.
Great tasting Coffee
It’s the first time we have had coaltown coffee. It smooth, tasty and very drinkable. Would really recommend this brand.
4 listopada 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your review! We're thrilled to hear you enjoyed your first experience with Coaltown Coffee. It’s wonderful to know you found it smooth, tasty and easy to drink, exactly what we aim for! We really appreciate your recommendation and can’t wait to serve you again soon.
Delicious coffee and ethically…
Delicious coffee and ethically produced.
Easy to order.
Efficient delivery.
3 listopada 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the coffee and appreciate our commitment to ethical production. It’s great to know the ordering process and delivery were smooth for you as well. We really appreciate your support and look forward to serving you again soon!
Odpowiedź od Coaltown Coffee
Thank you so much for your review! We’re really glad to hear the coffee hit the mark and that your order arrived quickly. Your feedback means a lot to us!
New Customer…
This was such an easy process I signed up and ordered the coffee was with me swiftly with no issues I was very pleased
7 listopada 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful review! We’re thrilled to hear the process was easy and that your coffee arrived quickly without any issues. We appreciate your support and look forward to serving you again soon!
The barista course is brilliant!
The barista course is brilliant. I learnt so much about how the bean gets from the plant to my cup and then loads of practical experience making coffee and learning to use the milk wand properly. I also loved being shown around the roastery and seeing the process in action. The tutor was very knowledgeable and was brilliant at tailoring the course for my interests and questions. I had such a fabulous time. Thank you.
7 listopada 2025
Opinia niezależna
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the barista course and found both the theory and hands-on practice so valuable. We’ll be sure to pass your kind words on to Alysha, she’ll be delighted to know her passion and expertise made such a difference. We hope to welcome you back soon for more coffee adventures!
Odpowiedź od Coaltown Coffee
Thanks for the awesome review! We’re so glad you’re happy with your order and speedy delivery. Can’t wait to have you back!
Odpowiedź od Coaltown Coffee
We’re thrilled to hear you’re happy with our coffee delivery service. Your support means a lot to us!
Coaltown Coffee is an outstanding…
Coaltown Coffee is an outstanding company. Their range of coffee is excellent and prices are good. The speed of delivery after online ordering is swift.
27 października 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful review! ☕ We’re delighted to hear you’re enjoying our coffee range and that your order arrived quickly. Your support means a lot to us!
Awful despite reaching out for brewing…
Awful despite reaching out for brewing advise
16 października 2025
Odpowiedź od Coaltown Coffee
We’re sorry to hear you didn’t enjoy your experience. Coffee can be very subjective and everyone’s palate and taste preferences differ, so we understand it’s not always possible to please every brew style. We did respond to your messages within 48 hours and offered brewing advice and solutions to help you get the best from your coffee. It’s disappointing to see another 1-star review despite our efforts to assist. We’re always happy to help with any genuine concerns and appreciate your feedback.
The coffee arrived very promptly and…
The coffee arrived very promptly and was very fresh. I liked it but didn’t love the taste. It was a bit bitter for my palate.
14 października 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your feedback! We’re really glad to hear your coffee arrived quickly and that you found it fresh. We appreciate your review, taste can vary a lot from person to person. If you’d like, we’d be happy to recommend a different coffee for your next order.
Great range of coffee with clear…
Great range of coffee with clear descriptions of flavours, fast delivery, very pleased
20 października 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your feedback! We’re delighted to hear you enjoyed our range of coffees and found the flavour descriptions helpful. Great to know your order arrived quickly too, we really appreciate your support!
Odpowiedź od Coaltown Coffee
Thank you for your kind words! We’re delighted you enjoyed the coffee and appreciated our speedy delivery. Your support means a lot to us!
Excellent communication fast delivery…
Excellent communication fast delivery and quality of product. As well as an excellent website. Easy to navigate. 5*
13 października 2025
Odpowiedź od Coaltown Coffee
Thank you so much for your wonderful review! We’re thrilled to hear you were happy with our communication, fast delivery and the quality of our products. It’s great to know you found our website easy to use too. We truly appreciate your 5-star feedback and look forward to serving you again soon!
Odpowiedź od Coaltown Coffee
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. We always aim to offer great quality and value. We’d love the opportunity to make things right, please feel free to reach out to us directly so we can learn more and see how we can help find the best coffee for you.
Excellent coffee
Amazing coffee probably the best on the market most independent coffee shops in my local area use the coal town I also buy it to use at home amazing coffee well worth investing
2 października 2025
Odpowiedź od Coaltown Coffee
Wow! Thank you so much for your incredible feedback. We’re thrilled to hear that you love our coffee and that it’s your go-to both at home and in your local cafés. Knowing that our coffee is appreciated and trusted by coffee lovers like you truly means the world to us. Thank you for being part of our coffee community!
Great coffee and fast delivery!
Great coffee and fast delivery. I'll be continuing my subscription.
3 października 2025
Odpowiedź od Coaltown Coffee
We really appreciate your feedback! Glad to hear you’re enjoying the coffee and our quick delivery. Thank you for being a valued subscription member.
Odpowiedź od Coaltown Coffee
Thank you for your kind review! We’re so glad you enjoyed the coffee and service.
It's a quality product and for me it's…
It's a quality product and for me it's the NHS discount that does it for me
1 października 2025
Odpowiedź od Coaltown Coffee
Thanks so much for your support! We’re really glad you’re enjoying the coffee and we’re especially happy to be able to offer a little something back to NHS staff. Your work means a lot and we appreciate you choosing us!
Doświadczenie Trustpilot
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