Clumsy Goat Coffee Recenzje 

324
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very pleasant and receptive back and forth in order to fulfil my request. Easy human dealings ! I would revisit without hesitation when next I decide to make or check out offerings or window shop. Gre... Zobacz więcej

Oceniono na 5 z 5

Fantastic customer service, cleared up a small issue really quickly and easily. Super speedy delivery, very well wrapped bottles, and a great selection of coffee syrups that I couldn’t find anywhere e... Zobacz więcej

Oceniono na 4 z 5

An initial bit of confusion around the delivery with items arriving separately, but quickly resolved. Katie was very helpful in trying to resolve issues I had with the grinder. Customer service was v... Zobacz więcej

Oceniono na 5 z 5

Coffee Beans among the best we have tried - we like the Brazilian supercrema (a blend of arabica & robusta). Customer support is very friendly and helpful. There are no regular price offers. it... Zobacz więcej

Informacje dotyczące firmy

  1. Producent ekspresów do kawy

Napisane przez firmę

We're a coffee and equipment supplier based in Lancashire with a passion for speciality coffee! We believe everyone involved in the creation of Clumsy Goat is of equal importance. That’s why we’re genuinely proud to say that all our beans are sourced ethically and sustainably. This helps us to support the industry, the farmers and of course… their goats! In addition to our beans we stock a wide range of domestic and commercial products, with next day delivery available on most of our range. We also offer purchase and lease options for commercial coffee machines, with consulting and training available too. If you have any queries, need help with an order or would like some product advise please don't hesitate to get in touch, we'll be happy to help :)


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

324 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(324)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 132

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prompt delivery

The web site offers many options for coffee making, I have chosen a small percolator, it was delivered very promptly, and the product is very good. Thank you.

20 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Sig,

Thank you for taking the time to leave your review, we hope you are enjoying using your percolator!

if you need anything else, we will be happy to help.

Have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Good selection and prices

Purchase a grinder from Clumsy Goat. They had a great selection with good prices. Delivery was quick. I didn't need it but after sales support was offered. Will definitely use again

8 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Steve,

Thank you for your lovely review! We hope you are enjoying using your new grinder and if you need anything else, please let us know.

We hope you have a fantastic day!

The Clumsy Goat Team.

Oceniono na 4 z 5

Sevice from the clumsy goat so far

Sevice from the clumsy goat so far
Placed 1st order which was completed and dispatched quickly,however Amazon shipping then proceeded to smash my order on a Saturday morning , so unable to do anything until Monday. I phoned the Clumsy goat and customer services couldn't have been more helpful and efficient and by the time I put the phone down , I had already received an email saying my order had been redone.
Now Internet services for the courier are now down , so I still don't know when I will get my order will be but this is not due to the clumsy goat

20 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Good afternoon,

Thank you so much for your review! We're very sorry about the issues with the courier, but we're glad that we were able to resolve this as quickly as possible for you.

If you need anything in the future, please let us know and we will be happy to help.

Have a lovely day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Very happy with our new grinder

Very happy with our new grinder. Excellent service and speedy delivery. Replacement part sent quickly with no quibble and good communication. Thanks

11 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Fiona,

We're so pleased to hear that you are happy with your new grinder! Thank you for letting us know.

If you need anything else in the future, we will be happy to help.

Have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Excellent products and service

Excellent products and service. Website purchase was easy and delivery really quick with good comms all the way through. Would recommend and use again.

7 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Graham,

Thank you so much for your great feedback on our service and products! It's nice to hear that the website purchase was easy and delivery was quick.

If you need anything else, we will be happy to help.

Have a lovely day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Good prices and good communication

Good prices and good communication. I ordered a particular product.

Not a major problem but maybe a future improvement to inform the customer or change the process. As some of their items are shipped from their supplier.

So I got a email from clumsy goat saying it had been shipped didn't get any tracking details so I reached out to ask if I could get the information as I wanted to be home for it to be delivered.

They replied the following day saying these items are shipped from their supplier directly and they would inform me when they get the tracking details.

When it was finally shipped their supplier did send me tracking information which was all good. Like I said not a major problem it would just be good to inform customers about this nuance or perhaps not send the email to say it's shipped

Will happily use them again

6 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Craig,

Thank you so much for taking the time to leave this lovely review! We're pleased to know that we could provide the information you needed, but apologies that this wasn't done sooner.

We hope you enjoy using your new products and if there is anything we can assist with in the future, we will be happy to help.

Have a fantastic day!

The Clumsy Goat Team.

Oceniono na 5 z 5

I was recommended this coffee when…

I was recommended this coffee when visiting a local coffee shop. Really great fresh coffee beans and coffee shop quality drinks at home. I have reorderedalready

14 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Craig,

Thank you so much for your lovely review! We're so glad that you have been able to recreate the same lovely coffees at home.

If you need anything in the future, please let us know.

We hope you have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Ordered a coffee grinder which was…

Ordered a coffee grinder which was delivered in 2 days but was unfortunately damaged in transit. One phone call and an email was all it took to sort it out! Excellent after service, very quick will definitely use again.

14 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Mr Pembroke,

Thank you so much for letting us know that the issue with your grinder was resolved. We're glad that we could help!

If you have any queries, please don't hesitate to get in touch.

We hope you have a nice day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Gorgeous, strong coffee

My boyfriend loves this coffee so I bought the kilo bag of beans and espresso beans… best coffee I’ve ground… nice, strong, and smells amazing

13 października 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Paula,

Thank you for taking the time to leave your review! We're so glad that you and your boyfriend are enjoying the coffee.

If you need anything else, please let us know.

Have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Great selection

Ordered 4 different flavour syrups as the range is so extensive!! Never seen such a selection. Never heard of Clumsy Goat but they came up in a Google search & I’m glad I took a chance. Fast delivery & very well packaged. Won’t be needing any syrup for quite a while now!

11 września 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Jennifer,

Thank you so much for your lovely review! We hope you are enjoying the syrups.

If we can help with anything in the future, please let us know.

Have a lovely day!

The Clumsy Goat Team.

Oceniono na 5 z 5

2 cup Espresso maker - NOT FOR INDUCTION HOB, as advertised!

I was looking for a stainless steel 2 cup espresso coffee maker to use on Induction hob, and found one at Clumsy Goat, (hadn't heard of this company before)! It arrived in good time, and the espresso maker works well. The staff have been helpful.
Edit on 4 August 2026 - this espresso maker really ISN'T one for use on an Induction hob. It stopped working several months ago, so please don't buy for using on Induction Hob.
I thought I'd just let anyone else buying this know.

17 września 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Chaya,

We're so glad that you have found a suitable moka pot! If we can assist with anything in the future, we will be happy to help.

We hope you have a fantastic day!

The Clumsy Goat Team.

Oceniono na 4 z 5

Bought Eureka mignon libra from them

Bought Eureka mignon libra from them. Web site price is wrong, and I was told they would correct it, but over a week later it's the same. So check the price in basket before you pay. 2 -3 day delivery was longer. Customer support is slow as still waiting for a call back or e mail.
Good bit they are cheaper than most online stores

15 września 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Pete,

Thank you so much for your feedback! I do apologise that it took a while for someone to get back to you, but I can see that this has now been resolved with Katie.

If you need anything else, please let us know.

Have an amazing day!

The Clumsy Goat Team.

Oceniono na 1 z 5

Broken Eureka After 3 Months

I bought a Eureka Specialita Grinder and after 3 months the screen goes kaput. They offered me two choices 1. They could send me a new screen so i could self repair it ! 2. I could post it back to them and they would fix it. I took option 2. Got an email from them to say they had received it and would now put the screen on back order which could take 4 weeks. Spot whats missing in customer service.
Obviously, they could have checked screen availability first. They could have sent me a new one. They could have got the screen in before getting me to send the thing to them. Etc etc etc. Zero customer focus and Katie B needs some customer service coaching !

18 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great advice given prior to purchasing…

Great advice given prior to purchasing my Sage dual boiler, quick dispatch and then sending of a link for descaling as Sage no longer include a full booklet with this information.
Very pleased with their service and support, thank you.

30 czerwca 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Good afternoon,

We're so glad that we were able to provide great advice prior to you purchasing your Sage Dual Boiler! We hope you are enjoying using it and if there is anything else we can help with, please let us know.

Have a nice day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Despite a mistake from their supplier, the situation was immediately resolved and a generous compensation made.
Will most definitely use them again.

11 września 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Peter,

Thank you for the great feedback on the excellent customer service that you received! We're glad we could resolve the mistake on our suppliers side.

If you need anything else, please don't hesitate to get in touch.

We hope you have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Speedy

Speedy, good choice. Well packed & well priced

27 sierpnia 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Colin,

We're so glad that it was well priced and arrived well packed! Please let us know if you need anything else.

Have a lovely day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, fast delivery and good quality products. A great and satisfying experience all round topped off with great coffee 😀

21 sierpnia 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Carl,

Thank you for letting us know that you received fast delivery and good quality products! We're really glad that we could help.

If you need anything else, please don't hesitate to get in touch.

We hope you have a lovely day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Great speedy service

Great speedy service, happily buy from again

15 sierpnia 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi Ed,

Thank you for this lovely review about our speedy service! If you need anything in the future, we will be happy to help.

Have an amazing day!

The Clumsy Goat Team.

Oceniono na 5 z 5

100% Would Recommend

Great range of options, really quick delivery and the best price I could find. Interactions with customer services was super quick, helpful and accurate. 100% would recommend.

18 sierpnia 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Good morning,

It's lovely to hear that we had a great range of options, quick delivery and the best price!

If there is anything else we can assist with, please let us know.

Have a nice day!

The Clumsy Goat Team.

Oceniono na 5 z 5

Great price and service

Great price, product and service. Had a bit of confusion with a note in the parcel but the customer support was quick and very helpful and compensated me with some coffee for the inconvenience which I really appreciate.

Will definitely be back in the future and highly recommend.

26 sierpnia 2025
Opinia niezależna
Logo Clumsy Goat Coffee

Odpowiedź od Clumsy Goat Coffee

Hi George,

Thank you so much for your great feedback! We're so glad that the confusion with a note in the parcel was cleared up and we hope you enjoyed the coffee.

If there is anything else we can assist with in the future, please don't hesitate to get in touch.

We hope you have a fantastic day!

The Clumsy Goat Team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej