Cloudy2Clear Windows - North West (MM) Recenzje 

280
Wynik TrustScore: 4.5 na 5

4,6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Made an initial enquiry about replacing a failed double glazed unit and was informed very promptly by text of a date for a quotation. Couldn’t make their suggested date, but quickly and efficiently al... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been struggling opening and closing a patio door due to a faulty door lock for a number of years, believing that it was irreparable because of its age. The good news for us was that Stuart had... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dostawca okien
  2. Instalator okien z podwójnym szkłem
  3. Usługi szklarskie
  4. Dostawca zamków
  5. Montaż okien
  6. Sklep z artykułami do dekoracji okien

Napisane przez firmę

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Dane kontaktowe

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, Zjednoczone Królestwo

  • 08006121118

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

280 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(280)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1847

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Courteus

Courteus, clean,polite and thorough

10 lipca 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

window replacement

all personnel were pleasant and helpful - from initial phone contact, to quote, to installer

2 lipca 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 1 z 5

Disappointing And Poor

With my recent experience with this company if I could give them zero stars I would. Made an appointment two weeks ago for a quote...appointment was between 09.00 - 13.00. At 12.10 I called the call centre just asking for an update on where the engineer was up to..the guy who I spoke to said that 'our system doesnt tell us, but he will contact you 30 mins before he is due to arrive'..at approx 12.35 I received a call from the call centre saying that the guy was running over 2 hours late and would be there at 14.00...or it would have to cancelled and then re-scheduled for ten days time..I had waited two weeks already. I had work commitments from 13.30 so could not accept the new proposed time. I accept that unforeseen delays occur but to be advised 30 mins before the end of my allotted window of four hours and then to be told it would have to be cancelled is unacceptable, certainly bearing in mind that the engineer was running two hours behind..that means they would have known 2 hours ago before they called me that he was running late....Also for the call centre at 12.10 not to be able to advise me I think is also unacceptable. I subsequently rang the call centre to provide my feedback, the guy took my details and said he would put me through to customer service / complaints ..then cut me off. First and last experience

4 lipca 2023
Opinia niezależna
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your comments. We have spoken with the branch, they explained to yourself that they were delayed due fitting a Velux window and they were unable to call until 12:30pm as they were on a roof. We advised that they could be delayed up to 2pm but may be there sooner but they were giving you worst case scenario. Unfortunately delays on jobs can happen and sometimes they are unable to tell how much longer the job will take until they have overcome the issue they are dealing with. There is no record of you calling the call centre at 12:10pm only at 12:38pm to put a complaint in. You have been offered another appointment and refused so we are unable to help you any further. We apologise about your experience with us. We always try to contact our customers to let them know if we are running behind as we did with yourself.

Oceniono na 5 z 5

Quick clean job

the two men did a very clean, quick and efficient job in replacing three windows

9 czerwca 2023
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Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 3 z 5

Clean up after yourself next time

Good job done. Only issue was that the engineer left dirty marks on the window frame inside and out as well as in another room of the house.

5 czerwca 2023
Opinia niezależna
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

Both times the men came out

Both times the men came out, first for measuring up and then for fitting the window were very efficient and clean. No time wasted.

15 czerwca 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

Great service, thank you!

Sean did a fantastic job. He arrived promptly, was methodical and precise in his work, and after he'd finished, he took the time to explain to me the repairs he'd made and how to maintain my new window and door lock to keep them in as good condition as possible. Would definitely recommend to others.

24 maja 2023
Opinia niezależna
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Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

Excellent company

Excellent company, did a very good job, reasonably priced,

3 czerwca 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

Excellent

Excellent from start to finish, From Stan who came to do the quote and measurements to the two guys that came to do the fitting, fast, efficient and very professional. Windows look really good couldn’t recommend more highly

2 maja 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Oceniono na 5 z 5

Great service and no fuss

Great service and no fuss. Was worried that I would require a full window replacement but cloudy 2 clear fixed my condensation in 10 minutes.

13 maja 2023
Logo Cloudy2Clear Windows - North West (MM)

Odpowiedź od Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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