Amazing company. - ordered 2 tunic overalls one in xs and one S both came in lovely packaging, I did have to unfortunately send the S back to exchange for Another xs - Paula actually called me to in... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The glava shampoo and glavaderm food suppliment made my yorkshire terriers coat really glossy and healthy. She suffers with little skin growths that the vet told me would be something she would likely... Zobacz więcej
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Excellent shampoo which has improved my life as a dog groomer no end. It cleans and prepares the coat beautifully and cuts down on drying time which is a complete game changer. Clipper servicing and... Zobacz więcej
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I've used Clip it for grooming clothing and clipper maintenance. Paula and her team are excellent, nothing is too much trouble. Customer service is next to none!! Their range of life-changing grooming... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Clipit Grooming, we’ve spent over a decade designing, developing, and supplying innovative grooming tools, clothing, and care products trusted by professional dog groomers, horse owners, and pet lovers across the UK and beyond. What makes us different is that everything we offer has been created with the groomer in mind – from our iconic Clipit Suit that protects against hair, to our lightweight, whisper-quiet clippers and premium titanium blades. We know that grooming isn’t just about tools; it’s about time, comfort, and care. That’s why we design products that solve real problems groomers face every day. Whether it’s our shampoos made for sensitive skin, our blade care range to extend equipment life, or our ergonomic scissors crafted for precision, our mission is always to make grooming easier, safer, and more enjoyable. Our customer service team is passionate about supporting groomers and pet owners, offering expert advice, servicing, and education. From our new Clipit Hub in Basingstoke, we provide a place to shop, learn, and connect with like-minded professionals. With thousands of loyal customers and a growing community, Clipit is proud to stand for innovation, reliability, and care in grooming.
Dane kontaktowe
Unit 32, Basepoint Enterprise Centre, Stroudley Rd, RG24 8UP, Basingstoke, Zjednoczone Królestwo
- 07399245461
- sales@clipit-grooming.com
- clipit-grooming.com
4,8
Doskonała
220 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic product!
I purchased the Shea Harmony Paw and Hand Balm - it smells gorgeous and does wonders for the skin! I'll be purchasing this again in future.
26 stycznia 2025
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that you love the scent of the Shea Harmony Paw and Hand Balm and that it's working wonders for your skin. Your support means the world to us, and we can’t wait to have you shop with us again in the future. If you ever need anything, we’re always here to help! 💛🐾✨
Restock shampoo everyone loves deshed…
Restock shampoo everyone loves deshed and relax
29 stycznia 2025
Odpowiedź od Clipit Grooming
Thank you Carol for your review x
My Clipit Quatro Clippers…
I have Clipit Quattro clippers and they are great, however, when I was using them I heard some rattling. I sent them back and they were returned to me working perfectly.
It maybe something that I did and I offered to pay but Clipit did it free for me.
Excellent after service and products.
I love my clippers!
17 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for taking the time to share your experience! We're thrilled to hear that you love your Clipit Quattro Clippers and that our service team could quickly resolve the rattling issue. We always aim to provide excellent after-sales support, and it's wonderful to know that our efforts made a positive impact. Your satisfaction is our top priority, and your kind words truly motivate us to continue delivering quality products and service. Enjoy your clippers, and please don't hesitate to reach out if you need any further assistance in the future!
Excellent Company
Paula was extremely helpful and offered good advice regarding the item I required. It was a pleasure to deal with her and her colleague. I cannot fault the service and I shall definitely be using Clipit again.
Sue
16 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful review, Sue! 🌟 We're thrilled to hear that you had such a positive experience with us. It was our pleasure to help you find exactly what you needed, and we truly appreciate your kind words. We look forward to welcoming you back to Clipit again soon! 😊✨🐾
Great products and great communication
Great products and great communication. Even where there was a small issue with one of my products its was rectified swiftly.
27 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your kind review! We're thrilled to hear you’re happy with our products and communication. 😊 We're always here to ensure you have the best experience, so we're glad we could quickly resolve the issue for you. Your support means the world to us! 🌟
Very happy customer
I have been using clipit grooming products since they have been open for business. I have known the owner Paula since I started dog and cat grooming. I mainly use their shampoos , which are amazing ! They smell gorgeous and are kind to the pet's skin and my skin. Curls shampoo i use as lot as I have many doodles visit , de shed really does work on the double coated breeds very well and the Glava derm is outstanding for dogs with sensitive skin. Thank you Paula with your great knowledge and experience, the support you give to your customers is definitely 5 star 🌟
23 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your kind words and glowing review! It means the world to us that you’ve been with Clipit Grooming from the very beginning. We're thrilled to hear how much you love our shampoos and that they’ve been such a great fit for both your pets and your hands! 🐶🐾
Hearing that Curls Shampoo, De-Shed, and Glava Derm are making such a positive impact in your grooming routine truly makes our day. Your doodles, double-coated breeds, and sensitive-skin pups are in the best hands with you!
Your support and friendship over the years mean so much to me personally. I'm always here to share knowledge, advice, or anything else you might need. Thank you for being such an amazing part of our Clipit family and for trusting us to be part of your grooming journey. 💛🌟
Paula x
Really unprofessional service
Really unprofessional service the way I was spoken too when just needed some help with a problem I had with pair of clippers and blades I brought which was £210 roughly altogether so I expected to be spoken to with respect when purchasing from any company and have never had this problem before I am so disappointed as was recommended by another groomer I will never do business with this company again
17 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you for your feedback. We’re truly sorry to hear about your experience and would like to assure you that we strive to provide excellent service to all our customers.
Our request to have the blade returned was not intended to come across as poor service but as part of our effort to assist you. Diagnosing the issue via WhatsApp can sometimes be unclear, and we wanted to ensure we could assess the problem properly to resolve it for you. We understand how frustrating this must have been, especially after your investment in our products.
We appreciate your concerns and will take your comments on board to improve our communication and service. If there’s anything further we can do to address this matter, please don’t hesitate to reach out to us directly.
Great service
Easy ordering. Great communication. Excellent products. Makes brushing a caucasian Shepherd so much easier. Fast postage and well packed. Thank you.
8 stycznia 2025
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a great experience with our service and that our products are making brushing your Caucasian Shepherd easier. It's fantastic to know that the ordering process, communication, and fast postage met your expectations. Your kind words mean a lot to us, and we’re always here to help with anything you need. Thank you for choosing us! 🐾😊
Very happy with purchase
Product as described and great quality. Dispatched in good time.
1 stycznia 2025
Odpowiedź od Clipit Grooming
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you're happy with your purchase and found the product to be of great quality. It's wonderful to know that our prompt dispatch met your expectations. We truly appreciate your support and look forward to serving you again!
The Clippers arrived in good condition
The Clippers arrived in good condition, they are effortlessly easy to use, the battery on the unit is excellent. Really nice to use. My little dog was very comfortable with me & my wife using it to trim her.
29 listopada 2024
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that your clippers arrived in great condition and are meeting your expectations. It's fantastic to know they are easy to use, have excellent battery life, and made trimming a comfortable experience for your little dog. We love hearing about happy grooming moments like yours. If you ever have any questions or need assistance, feel free to reach out. Happy grooming! 😊🐾
Good quality items
Good quality items. Good delivery time but I ordered 1 navy pair of cargo trousers and 1 black cargo trousers and got 2 navy, but I’m sure clipit can resolve this very small issue.
28 listopada 2024
Odpowiedź od Clipit Grooming
Thank you so much for your feedback and for highlighting the quality of our items and delivery service! 🐾 We truly appreciate your support and understanding.
We sincerely apologize for the mix-up with your order and completely understand how that might be frustrating. Rest assured, we’re committed to resolving this for you quickly. Our team will reach out to you directly to ensure you receive the correct items as soon as possible.
Thank you for bringing this to our attention and for your patience—it means a lot to us! If there’s anything else we can assist with, don’t hesitate to let us know.
💙 The Clipit Team
Odpowiedź od Clipit Grooming
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our products and had a smooth ordering experience. Providing fast and reliable delivery is always a top priority for us, and it's wonderful to know we met your expectations. If you ever have any questions or need assistance, feel free to reach out—we're here to help! 😊
Fab product range and excellent…
Fab product range and excellent customer service
28 listopada 2024
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your fantastic review! 🌟 We're thrilled you love our product range and appreciate our customer service. Your support means the world to us!
Excellent customer service and care!
Excellent customer service and care!
Great products and the clippers are so light/easy to use and do a great job. Would highly recommend!
26 listopada 2024
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Clipit clippers and that you found them light, easy to use, and effective. Your kind words about our customer service mean the world to us—providing great care and support is at the heart of what we do.
We’re delighted that you would recommend our products, and if you ever need any assistance or advice, don’t hesitate to reach out. Thank you again for being part of the Clipit family!
Best wishes,
The Clipit Grooming Team
Good clippers but upkeep is a joke
Ordered the clip it clippers as part of a starter kit prior to attending a grooming course. Clippers seemed fine and I leaned to groom using them, my blades are now blunt, I cant get them sharpened unless I send them to a specific sharpener, the top cutter (£11) has been out of stock for ages and to buy new blades cost a fortune. I wish I'd known this prior to buying them. Id have much rather bought andis clippers or something that can have different blades attached for much cheaper, and get them sharpened. My sharpener cannot sharpen the clip it titanium blades.
15 listopada 2024
Opinia niezależna
Odpowiedź od Clipit Grooming
Thank you for sharing your feedback. We're sorry to hear about your experience with your Clipit clippers and blades. We truly value your opinion and want to address your concerns.
Our Clipit Titanium blades are designed for durability and precision, which is why they require specialised sharpening services to maintain their performance. We work with an approved sharpener who is equipped to handle these blades. We’d be happy to help you or guide you on how to send your blades for sharpening.
Regarding the availability of the top cutter, we understand how frustrating this has been. We've experienced unexpected supply delays, but we’re actively working to restock as quickly as possible. Please reach out to us, and we can update you on availability or assist in finding alternative solutions.
As for the cost of replacement blades, we acknowledge that investing in premium tools can feel like a significant expense. However, these blades are built to deliver exceptional quality and longevity with proper maintenance. To help you, we’d be happy to discuss any available offers or discounts on blade replacements.
We’re committed to ensuring you have the best experience possible with your grooming journey. Please don’t hesitate to reach out to our customer support team at [contact information] so we can resolve these concerns and assist you further.
Lovely little team of staff
Lovely little team of staff, always friendly and support dog grooming shows.
My favourite purchase are the groomit nail clippers. Nice to hold, strong pair and no little side thing that keeps getting in the way (standard in every pair for some reason)
11 sierpnia 2024
Opinia niezależna
Odpowiedź od Clipit Grooming
Thanks Katie, this means a lot to us xx
Excellent company to deal with
Excellent company to deal with. Good prices, kept informed of delivery as it was split into 3 . Would highly recommend.
24 września 2024
Odpowiedź od Clipit Grooming
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with us and appreciated our communication throughout your delivery. It's great to know you found our prices competitive too! We truly value your recommendation and look forward to serving you again in the future. Thanks for choosing us!
Odpowiedź od Clipit Grooming
Thank you so much for your 5-star review! We're thrilled to hear you had a great experience with our communication and products. Your satisfaction is our top priority, and we look forward to serving you again in the future!
signed up for email as new customer
signed up for email as new customer. received welcome email from them. Offered a code valid for 3 days for free shipping. on entering code it did not work. used mobile contact on email to let them knkw. Advice was code was out if date. It wasn't. Then was told it could be a fake email, again it wasnt. They said would check with IT and heard nothing so i didnt bother to order. Should have been retified their end if sending invalid codes
30 sierpnia 2024
Opinia niezależna
Odpowiedź od Clipit Grooming
We are sorry you have given us this review after receiving a Promo Code that didn't work. We have checked our system and cannot explain why this happened. We have since sent you a new Promo Code to get Free Shipping.
Very professional and extremely…
Very professional and extremely helpful.
I’m just starting out in my new chosen career and the guidance offered by Clipit staff was very supportive.
Thank you
16 sierpnia 2024
Odpowiedź od Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that our team could provide the guidance and support you needed as you embark on your new career. It's always our goal to be as helpful and professional as possible, especially during such an important time in your journey. We're excited to see where your career takes you, and we're here to support you every step of the way. Thank you for choosing Clipit!
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