Click Loans Recenzje 108

Wynik TrustScore: 1 na 5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The worst people I have ever dealt with, crooked as they come. Loaned money in a Province not licensed to loan in. Reported them to our Regulatory and Licensing Board.

Oceniono na 1 z 5

I have an existing loan with ClickLoans and wanted to refinance to purchase a business as an investment. It has been 6 weeks since my initial enquiry, and I still have no real confirmation of updates... Zobacz więcej

Oceniono na 2 z 5

Like many of the other reviews, Click Loans drew me in with a competitive interest rate but have slowly raised this to the point it is no longer anywhere near competitive. Still no word from them rega... Zobacz więcej

Oceniono na 1 z 5

Avoid Avoid Avoid Avoid Avoid using Click Loans they will start you on a low rate then bump it up even when the reserve bank is on hold absolute low life company..And a message to Click Loans do not t... Zobacz więcej

Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe
  2. Pośrednik finansowy

Informacje przekazane przez różne źródła zewnętrzne

Click Loans is an Australian owned business that was created to provide a great online home loan experience. While we are an online based business, we are real people based in real Australian cities, and are always available to chat, talk, message or video call anytime you want. You'll notice our website isn't about lead generation but focused on providing Aussie home owners with a great online home loan experience. Start with our preliminary 8 question rate quote. It generally takes less than 60 seconds. Whilst Click Loans has been backed by some of Australia's largest technological and financial institutions we'd like to think we are a small business at heart with a real focus on a great customer outcome.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

108 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service!

Paul and Victoria were both fabulous to work with. They were extremely supportive and answered our questions readily. The loan process was easy- due to them being on top of everything. Would definitely recommend them to others.

29 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thanks Narelle (hope that is your name, 99% sure it's not Narelle88)! We appreciate the feedback and we're always here if you need us.

The Click Loans Team

Oceniono na 5 z 5

Very personal

Felt like i was being delt with on a personal level rather than just a number like the big four. Friendly staff and help is just a phone call away. Just settled my loan so i hope it continues to be smooth sailing.

27 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thanks Robbie! We appreciate the feedback and we're always here if you need us.

The Click Loans Team

Oceniono na 5 z 5

Outstanding Customer Service.

My experience with Click Loans has been exemplary. Kai and Mathu provided outstanding customer service. They were always easily contactable and very quickly responded to the many questions I had. I will certainly recommend Click Loans to my friends and family.

24 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thanks Valerie! We appreciate the feedback and we're always here if you need us.

The Click Loans Team

Oceniono na 5 z 5

Getting a home loan should have always been this simple

I want to thank Glenn and the team @ Click for the refinance that just settled. The process was quick and smooth, with Glenn keeping me updated and informed throughout the process.

With the majority of the documentation handled online it was really easy to go through the process and to see what was outstanding. I imagine things will only continue to get better as the company matures and right now we are certainly enjoying the ride.

I'd recommend that anyone who is looking at refinancing but dreading it because of the time involved to give Clickloans a try, you won't regret it.

19 sierpnia 2016
Opinia niezależna
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Odpowiedź od Click Loans

Thanks Daniel! We appreciate the feedback and we're always here if you need us.

The Click Loans Team

Oceniono na 5 z 5

Click loans like a breeze

Switched from BOQ after they refused to pass the interest cuts. Absolutely smooth process to get things going and a fantastic rate. Simon who was processing my application was super helpful and even contacted me on his sick leave! If big banks think having a branch is customer service they need to think again.

16 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hey Kamran,

We love to hear great feedback! I'll pass it on to Simon and the team, sure they will be pleased to hear it.

Thanks

The Click Team

Oceniono na 2 z 5

Phone Bankers

If you are just after a great interest rate Click loans /Peppers will do. If you are after an easy to operate account I suggest you look elsewhere.Big thanks to Simon Gewargis and Sam Hyman for there extra effort. I know they mean well but the rest of the team and or the systems in place are frustrasting the hell out of me. I have lowered my expectations considerably but it appears that Click /peppers have been lowering there standards to suit. I never thought I would say that sometimes the best rates are just too expensive without a supportive network. I have been dealing with investment loan providers for 15 years now and have never been so angry. Ross

12 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hey Ross,

I'm keen to hear what the frustrations are so that we can address them for you and make sure no one else experiences the same issues.

You can email me at scott@clickloans.com.au

Oceniono na 5 z 5

Great Company

My loan application was very smooth and fast. The team (John and Victoria) helped me all the way and they kept me updated all the way through.

I can just give the highest rating to you guys. The settlement happened quickly. I am a very happy customer. I can confidently recommend Click Loans to anyone who not only wants to get a great loan rate, but also who wants to deal with a highly customer focused team.

I will certainly recommend Click Loans to all my family and friends.

10 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thanks Magdalena, thanks for the feedback!

Don't forget the team is always here as long as you need us so let us know if you need anything :)

The Click Team

Oceniono na 5 z 5

Clickloan experience

Our only regret is that we have not done this sooner. Very easy, smooth and stress free process. Our consultant, Simon Gewargis and his team were very helpful, supportive and amazing. Thank you very much and good job !

3 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thank you for your comment. It's great to hear that you enjoyed the experience with Click Loans. Please don't hesitate to contact us should you require our assistance in the future.

Regards
The Team @ Click Loans

Oceniono na 5 z 5

Hassle-free Mortgage solution.

Click Loans staff are committed to provide the best possible mortgage solutions. Awesome service.

2 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thanks Kish, We appreciate the feedback.

Regards,

Click Team

Oceniono na 5 z 5

Praise for Click Loans

I am not at all computer clever but with help from Click Loans I was able to set up the refinancing of two loans, help was always at hand by online chat or phone. A truly great interest rate on top of great service. Thank you.

1 sierpnia 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Thank you for your comment. It's great to hear that you enjoyed the experience with Click Loans. Please don't hesitate to contact us should you require our assistance in the future.

Regards
The Team @ Click Loans

Oceniono na 5 z 5

Great customer service

Customer service was great, the team are very efficient and answer any questions that you may have.

30 lipca 2016
Opinia niezależna
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Odpowiedź od Click Loans

Thanks Lisa, really appreciate the feedback. Anytime you need us feel free to reach out!

Regards,

Scott & The Click Team

Oceniono na 5 z 5

Fantastic one on one service.

From the very first enquiry to Click Loans, my experience was informative and respectful.
Norig was helpful & throughout the whole loan application, until final approval Norig was open & honest & kept me in the loop at all stages. It was nice to deal with one person rather than be passed from person to person.
I strongly recommend Click Loans and my experience has been a great outcome & very rewarding.

30 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

We're pleased to hear you had a great experience, don't hesitate to give us a call should you have any questions. The Click team is here whenever you need us, all the best! We really appreciate the feedback, it's always nice to know you're doing things right.

Regards,

Scott & The Click Loans Team

Oceniono na 5 z 5

fast and easy great customer service by Samantha and Mathu.

It was so easy process all done online and from the time my concierge Samantha rang she has been a dream her help getting everything done was fast and any time I had a question it was answered asap Samantha has great customer service and always friendly and Mathu has been wonderful in getting the settlement done fast and efficient she also has great customer service and the support we where give was 110% I have not worries in recommending click loans to anyone they got us a great loan. Diana

26 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Diana

Thank you for recommending Click Loans. We really appreciate that. Here, at Click Loans, we aim to achieve 100% customer satisfaction and help you save $000's on your mortgage repayments by finding you great rates. We are happy that we exceeded your expectations. Please don't hesitate to give us a call should you need our help in the future.

Regards
Ira @ Click Loans

Oceniono na 5 z 5

Great service!

Really happy with the service. The whole process of refinancing our loan was very smooth and easy. The team at ClickLoans guided us every step of the way. They were very professional and super knowledgeable, responding promptly on all our questions and following up about the progress of our application.

They were also not pushy like other big banks we were dealing with in the past.

A special thanks to Adam who was our dedicated specialist from day 1. Other team members were also very helpful to settle our loan fast.

26 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Katya

We appreciate your review. Home loan refinance can be daunting. We glad that we were able to make it quick and easy for you. Thank you for choosing Click Loans and we hope that we will hear from you in the future!

Best Regards
Ira @ Click Loans

Oceniono na 5 z 5

Fantastic

Thank you all for a great transaction. You guys are great to work with. Fully recommend to any other customers.We bought a block of land and plan to build a house with the support of Click Loans. No problems or hold ups thus far.

21 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Arne

Thanks for recommending Click Loans. It's great to hear that you are happy with our work. We hope you will enjoy your house.

Regards
Ira @ Click Loans

Oceniono na 2 z 5

The application and ID process is not online - but requires paperwork too.

When you go yo website they advise the application and ID/verification process is online - this is not the case. You apply online and then still have to send in verified docs from a PO or JP. What disappoints me is that theu they are not being completely honest and in an age where a service provider needs to be transparent they are opaque.

19 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Stephen

Thank you for providing feedback. Our document verification process allows you to upload and verify your documents online as to avoid having to physically attend the office and dealing with paperwork. I cannot find you in our system. Can you please provide a phone number so that we can give you a call and clear this misunderstanding? My email address is ira@clickloans.com.au

Regards
Ira @ Click Loans

Oceniono na 5 z 5

GREAT EXPERIENCE

The team at Click were all amazing, Sarah, Lauren & Vinh were all so helpful and efficient , they returned all our phone calls and emails in a very timely manner, they guided us through the processes and made the refinance fast and painless.

I would be more than happy to recommend Click to my Family & Friends.

Sharon Warden

15 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Sharon

Thank you for your review. Here, at Click Loans we try our best to deliver great customer service and competitive rates to you. Please don't hesitate to contact us should you need our assistance int he future.

Regards
Ira @ Click Loans

Oceniono na 5 z 5

Great experience, friendly service

My experience of using Click Loans has been very positive starting with a exceptionally high standard of customer service from Simon Gewargis who walked me through my options and helped me identify the best product for my needs. Simon was on hand at any time to answer my questions and help me with the myriad of documents I needed to provide to support my application.

Also, I really liked the website and ease of using the document portal to upload my documents including the identify verification software which saved me having to take copies of ID and have it verified on paper by a JP - extremely convenient.

Now that my application has been approved Click Loans have been in touch to make sure I am ok with reading the documents and clear on what the next steps are. All of the staff I have come across have been very helpful, friendly and proactive in assisting me.

13 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Liz

Thank you for your review. It's great to know that you found our website helpful. We aim to automate loan application process as much as possible to save you time and money. Thank you also for letting our amazing customer care team to support you throughout your mortgage journey.

Best regards
Ira @ Click Loans

Oceniono na 5 z 5

My homeloan experience with Clickloans

After shopping around with various brokers and getting the run around, i stumbled across clickloans.com.au

Within 2 hours of myself logging onto their website and following the steps provided i was called by a home loan concierge John.

He was not pushy like the rest of the brokers i had been dealing with, he took the time to listen to my situation and guided me through the best package to suit my needs.
With the knowledge he proved regarding helping me as i am over 55 which a lot of lenders struggled to assist i felt completely comfortable with giving him all of my details to get the application started.
He called me to touch base every day and let me know the progress of the application.

Once approved it was smooth sailing all the way to down settlement.

I will be referring click to all my colleagues and friends .

12 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Gloria

Thank you for recommending Click Loans. It's great to know that we were able to deliver you a desirable outcome. Our staff is always helpful and never pushy. Our goal is to find you the best rate applicable to your situation and take away the stress so that you can focus on more pleasant things. We're happy that we did that for you. Please contact us if you need our help in the future.

Kind regards
Ira @ Click Loans

Oceniono na 4 z 5

Hardworking team

I recently refinanced my loan with Clickloans and was impressed with the personable service of the team! Ted did his best to help me get the best loan at the best rates. On a number of occasions we talked after hours when it suited my busy work hours. A business that works with their customers at this level has great potential to disrupt the traditional finance market.

5 lipca 2016
Opinia niezależna
Logo Click Loans

Odpowiedź od Click Loans

Hi Fern

Thank you for sharing your opinion. Our main objective here, at Click Loans is customer satisfaction. We try our best to get you the best rate and help you save $000's on your mortgage repayments. We are happy that we achieved this with you.

Regards
Ira @ Click Loans

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