Click4balloons Recenzje 

1507
Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Awful experience Phone calls not answered, Director said calls not answered. Emails only. Checked order to notice it had been cancelled, altho DPD still showing as delivering. Messages had go... Zobacz więcej

Oceniono na 3 z 5

Normally great and have used loads before but for stock items to then wait 2 weeks without an explanation means we won’t re-use & before you say everyone is struggling it’s still not acceptable not... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Been trying to arrange collections for empty tanks since November last year. Finally had a response in March but then nothing at all since and now all emails are being ignored again!!! Tried to arrang... Zobacz więcej

Oceniono na 5 z 5

I bought several number and letter foil balloons for my sons birthday back in October and was absolutely thrilled with them and they were really low cost but great quality. Delivery was super fast and... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(1507)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent value super fast delivery and…

Excellent value super fast delivery and stock that I couldn’t get elsewhere! Well done Click 4 balloons you are keeping my small business ticking over ❤️

18 sierpnia 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

Thanks so much for the review, glad to help and thank you for your Business.

Oceniono na 5 z 5

Fantastic efficient delivery and quality balloons 🎈

I've been looking for a website to be able to buy quality balloons for a while I had planned a large order and then read the reviews!! 😦🤔 And then decided to reduce my order incase of any problems - I have to say fantastic!! Next day service!! 👏👏Balloons perfect👌 everything arrived and I went back to order the rest of the items in my saved for later which were meant to arrive today and arrived on Saturday 😁😁 Unfortunately by the time I did the second order the 11" white balloons were out of stock.. 😔 Will definitely be ordering again!! 😍

9 sierpnia 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

Thanks for the review Natasha, glad you are pleased, decotex 11 inch white has restocked if you still need.

Oceniono na 3 z 5

Normally great and have used loads…

Normally great and have used loads before but for stock items to then wait 2 weeks without an explanation means we won’t re-use & before you say everyone is struggling it’s still not acceptable not to be contacted with explanation… I gave three stars for previous good service otherwise if this was our first time it would be zero….. 1 C4B_BS1000W White Balloon Sticks 1000pcs (1-Piece) – production run due to finish Friday or Monday so we can send your order asap

We plan to wait for new stock to arrive shortly and to deliver your complete order on: 27/07/2021…. Order still not delivered…. Jumppin jacks

3 sierpnia 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

Hi Michael
Jumppin Jacks, found it now, yes apologies for late despatch, machine hit some tooling issues which took a few extra days to get fixed, and yes we should have contacted you. They left today, will be with you tomorrow.

Oceniono na 1 z 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Absalutely terrible customer service, response and communication. Ordered a 20L cylinder for same day collection from my local pickup place. Went to pickup was turned away as they stated they hadn’t received confirmation. Was then emailed by click4 to say the depot had been closed due to covid isolations however I was stood there talking to staff memebers who knew nothing about this issue.

Sent about 7 emails after this and had a return email saying you have to go elsewhere to collect it. Nearest depot after that was an hours drive from me. Sent several emails after that and had no response for over 24hours.

The next day still no response, sent more emails then eventually drove to the depot which was an hour away as I had an AP number and was yet again turned away as they also didn’t receive the authorisation papers from click4.

I will never be using this company ever again and I advise others not to either.

I run a business and my business has been heavily affected over two days due to the amount of hassle and running around I have had to do.

I still haven’t had an response from click4 about my SAME DAY COLLECTION.

Also asked for delivery and was declined this option.

Click4 also does not have a contact number which is ridiculous

7 lipca 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

I am sorry you drove to the agent WITHOUT ANY CONFIRMATION from us that the order was placed and ready to be collected. Our last email to you explained southall depot was temporarily closed until the end of the month and the nearest depot was Bracknell. Your reply email gave us no instruction that you wanted to proceed and so nothing was placed with the agent. When you order we email you explicitly asking you to wait for our confirmation email before you travel to the agent. You ignored this with Southall and now with Bracknell, so there is not much we can do about that. Your review is completely unfair as had you asked us to place the order at Bracknell we would of done so and you would now have your gas. We will email you about sorting out your refund.

Oceniono na 5 z 5

Quality Balloons and Great service

I have been looking for good quality balloons and in a specific colour for a while now. I was so pleased to find them and placed an order which was very quick and smooth to checkout. Will definitely recommend and be back to purchase more.

24 maja 2021
Opinia niezależna
Oceniono na 1 z 5

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!

Ordered £40 worth of balloons and they missed a few items off my order. I have emailed them 4 times and still no reply.

Order from somewhere else and save your money. If there’s problems with you order don’t expect anyone to sort it out.

6 maja 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

Hi Emma
So sorry the 11" white balloons were unavailable. I can see an email on friday 30-4 and see we managed to refund this item the following wednesday (a bit slower than we would have liked) as we had none available to send on.

Oceniono na 1 z 5

Save yourself the hassle order somewhere else

Ordered 20/04/21 paid next day delivery 23/04/21 still nothing, no communication. Eventually replies to 3rd email “they didn’t have the balloon sticks colour I ordered they can send white. Why did I have to chase them ? I gave 2 other colour options, no we only have white. I agreed as needed stuff for weekend, assured it would be posted that day and I would get it on the 24/04/21 didn’t come till 26/04/21.

Didn’t reply to emails. Box was damaged items broke and missing. Scribbled writing on invoice only had so many white sticks out of the 250 production delay, then scribbled that out and put refunded which I never received a refund absolute joke.

Why let people make orders for next day delivery when you don’t have stock and people are relying on it . 100% never use again

You could of auctioned the refund as soon as you didn’t have the items in stock but no. I opened PayPal 8 days after I was suppose to receive next day delivery, still no order or refund. Your customer service terrible, no reply’s to emails, but it’s all good I phoned PayPal and they gave me the £7.50 refund from your account you didn’t refund it and a PayPal credit for the rest because they know I’m a valued customer and that from your reviews you seem to make a habit of this oh and it always seems to be the customers fault.

Who lets people order things for next day delivery pay for the pleasure and not have any of them in stock what about 10 colours of balloon sticks on the site which it let me order but all you had was white batches of 250 and all you had in stock was 160 white sticks.

30 kwietnia 2021
Opinia niezależna
Logo Click4balloons

Odpowiedź od Click4balloons

Hi Karen
Your 7.50 refund has now been done via paypal for the 92pcs you were short on the sticks. Sadly our production run was not finished in time so we could only send what was available. Your refund would have been done days ago, but your email was not clear and you escalated it to a paypal claim saying you had not received the whole order (worse thing to do because we then have to wait for their process to conclude, sometimes 10 days) If the email was clearer about the slight shortage I could have actioned that refund sameday.

Oceniono na 5 z 5

Balloons!

Brilliant service! Good prices and stock available. Even helium rental service was quick and everything all in one place. Definitely recommend! Thanks

1 kwietnia 2021
Opinia niezależna
Oceniono na 4 z 5

Bad customer service

Huge range of products at good price as-well as helium being at a good price. However after a problem with my helium tank the customer service were rude and not understanding at all.

30 marca 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej