I lost my 2 months lens supply and wanted something immediate. Clearly shipping showed a date instead of a range timeline. I ordered and requested customer care to prioritize the order if possible. Th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
UPDATE - still no classes nearly 3 months later. Have had 3 different people contact me to "sort things out" each time some progress appears to be being made, and then nothing, messages stop being... Zobacz więcej
Reakcja na opinię
I really surprised prompt delivery! Just ordered on Sunday and has arrived on Tuesday with small candy, thank you so much
Ordered online lunch time on Tuesday and Contact Lenses arrived on Thursday. I ordered through Clearly for the price of the Acuvue Oasys but the speed of the delivery is another reason I will be sta... Zobacz więcej
Informacje dotyczące firmy
- Dostawca soczewek kontaktowych
- Centrum okulistyczne
- Hurtownia okularów
- Sklep z okularami przeciwsłonecznymi
O Clearly.co.nz
Informacje przekazane przez różne źródła zewnętrzne


Clearly's Promise
Steam rising off fresh coffee. Waves crashing on the shore. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of Canada to the east coast of New Zealand get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.
Clearly's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.com.au, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Dane kontaktowe
Nowa Zelandia
- clearly.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Back on track
Back on track! I asked to straighten up a few details with my subscription using online help and received just that. Going on another year and I look forward to many more!
Claire was helpful
Very quick delivery
Very quick delivery, great price and product
Fast and reliable shipping
Fast and reliable shipping. The most affordable option I’ve been able to find for my contact lenses being someone with astigmatism and a strong prescription. I highly recommend for anyone that’s interested in purchasing contact lenses online
Super fast delivery great service
Super fast delivery great service
Super fast shipping and great customer…
Super fast shipping and great customer service. Thank you!
Great quick service with Clearly
Great quick service with Clearly. Little vague of jelly bags was cute!
Great service
The agent Claire was very helpful in addressing my questions and resolving my issue.
Great service and communication
Great service and communication, easy to order, very happy with the experience!
Quick delivery.
Super fast delivery and even came with…
Super fast delivery and even came with a wee gift. Thank you!
Exceptional customer service
I want to express my appreciation for the exceptional assistance I received from Claire. Claire was incredibly friendly and knowledgeable, and she patiently helped me resolve my issues. I particularly appreciate her willingness to restart the process after I made a few mistakes. Thanks to Claire, my issues were resolved quickly and smoothly.
Never again!
I have been using and recommending this company for nearly 15 years, however something has gone sadly wrong. The first pair of glasses I ordered turned out to be no longer in stock a week or so later, although I had obviously already paid for them. I then ordered a replacement pair and paid for those as well before getting a refund. I did not receive a final invoice for the second pair of glasses which led to a never ending string of emails to Customer Service which appeared to be generated either by AI or people who struggled to understand English. When I was finally sent the invoice it did not contain prescription details. When I asked them for these details to confirm my order they said they needed details of my insurance company first and claimed the information was private. Email after email in broken English. What an insult!
No left / right eye shown on cantact lense order
Hi there, I ordered 30 pack dailies of contact lenses. These arrived today and unfortunately I am unable to identify which are for the right or left eye? There is a box to tick at the side but notjing has been ticked in there. After opening them, nothing is different to help me identify. Please help!
Fast and easy!
Great price for contacts and my order was processed exceptionally quickly! They arrived the morning of the second day. Lovely little sweet treat in there too :)
Big messs about my order
Big messs about my order, staff confused and lost about stock and booking delivery
I have been ordering my glasses from…
I have been ordering my glasses from Clearly for a few years now. The range is great, it's so easy to order online. If I have to contact their customer service team, things are sorted out really quickly. Glasses are to me within a fortnight and if anything isn't right, the return process is really easy.
Amazing
Amazing. First time buying from them, just some eye drops I needed and they were cheaper than getting them locally elsewhere and the express shipping was free, and it came so fast to Auckland in like two days, ordered Monday night and then arrived Wednesday morning. Will order again!
Delivery of my contacts took almost a…month
Delivery of my contacts took almost a month, I rang and questioned this and was told they were still processing the order about a week ago this isn't good enough I will probably be looking at a new supplier.
Delivery time too long.
My order took a very long time to arrive, so long that I thought I'd been scammed. I ordered on 9th April and did not receive until 15 May after two email enquiries.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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