Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I had 2 websites associated with ClearSale, both accounts associated to the same email. I told them 2 months ago that I do not wish to work with them any more in any capacity. They're still charging... Zobacz więcej

Oceniono na 5 z 5

Indispensável nos dias de hoje! Evitamos muitas fraudes e, apesar da demora na aprovação em alguns casos, acreditamos que uma venda boa é uma venda segura. O nível de tentativas de golpe é assustador... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Comunicação com a empresa é ótima, bem simples e fácil, porém a demora nas aprovações são um ponto ruim, além disso quando um pedido está em fila não conseguimos ter acesso aos dados o que dificulta c... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

We spent over $27,000 with clear.sale over the past 12 months and have virtually no chargeback reimbursements. We had a clear fraud incident and they denied our reimbursement claim. Since Experian bou... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce
  2. również w kategorii:
  3. Usługi dla biznesu

O ClearSale

Napisane przez firmę

ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.

Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(183)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

superb! Use them

These guys are essential for any business and in our opinion they are the best out there.

Protect your businesses and use clearsale.

Protect yourself against fraud and the scam artists out there.

We will be recommending them to anybody with an online business

Cheers

Luscioushomes.co.uk

19 maja 2021
Oceniono na 5 z 5

Awesome

Beyond Awesome - This is been the best decision I’ve made opening up my e-commerce store.

19 maja 2021
Oceniono na 5 z 5

Peace-of-mind at a reasonable price

ClearSale has been a great company to work with. I needed some additional tech support to get started but they were there for me with understandable instructions and now things are flowing smoothly. As a Shopify store owner, I appreciate the peace-of-mind that ClearSale provides. Highly recommended!

18 maja 2021
Oceniono na 4 z 5

Good system but needs some work

Good system but needs some work

Overall I find Clearsale a good investment for my business.

However, the user interface needs improving. In particular the process for uploading a chargeback. Once you do this, the system does not then allow you to see the uploaded chargeback, and I find I have to send it by email as well to ensure that Clearsale have received it. Unneccessary double handling, and inconvenient.

Other than that, I believe it is worth the money we spend each month as things stand.

18 maja 2021
Oceniono na 5 z 5

Works like a charm.

ClearSale is a no-brainer at this point, total peace of mind when shipping to any customer with full understanding if we do our part and ClearSale does theirs we will stop fraud in its tracks.

Casey Havenor
k-9dryers.com

18 maja 2021
Oceniono na 5 z 5

We definitely recommend ClearSale if…

We definitely recommend ClearSale if you want to keep the scammers out of your business!
ClearSale has helped us to identify scammers and recover any disputed credit cards. It saved us tremendous time and money. The customer service is great and we get reply instantly for our questions. Their prices is fair and their business is based on honestly and trust. We definitely recommend ClearSale

16 maja 2021
Oceniono na 5 z 5

Encouragement and Professionalism

Every single interaction I have with ClearSale and it's staff are met with nothing but encouragement and professionalism.

I couldn't imagine a better company/staff to take care of my fraud concerns.

13 maja 2021
Oceniono na 4 z 5

I have been trying to get help and no…

I have been trying to get help and no one responds. They got in touch with me immediately after they saw the review and fixed all of my issues. The follow up was great and handled everything.

13 maja 2021
Oceniono na 5 z 5

Awesome app

Awesome app! To have peace of mind,knowing Clearsale has my back in determining that the sale is clear and good to go is SO worth it!

12 maja 2021
Oceniono na 5 z 5

Clearsale

Clearsale, helps me feel the confidence I need to fulfill my orders without worrying about Fraudulent chargebacks!

12 maja 2021
Oceniono na 4 z 5

Been with clear.sale for awhile and so far so good

Been with clear.sale for awhile and so far I haven't had any issues. Knock on wood I've never had to contact support for anything. The service and its software works without any issues or drama and the portal looks better than their competition.

It's nice to know that when a large order comes in I'm ready to take it without a risk from fraud. I pay a bit extra for each transaction but for me the peace of mind is worth the extra cost and the best part is there is no monthly rent for their technology.

Disclaimer: I haven't had a fraudulent transaction to test against clear.sale yet.

Staff are responsive and flexible in problem solving.

Their client-facing web portal could be more streamlined, unified, and accessible with plugins for quickbooks and other accounting software. A mobile app would be the next logical step, as well as SMS, slack, or teams notifications when orders clear as approved.

I found it a hassle to login just to get my monthly billing PDF downloaded. I prefer PDF and CSV as an attachment via email is easier to work with. A simple one-time burnable download token via email without a login would be fine and easier than a full login to gain access to read-only information I'm only going to access once.

Performance wise I found that their software's ability to update the store's order status was on the slow side, requiring you to check your email for order approvals rather than wait for an update to the order status. The experience was less than optimal in terms of workflow efficiency and during busy days I found it delayed my ability to ship out orders. I would prefer to have instant updates as soon as the order clears the fraud check. You always have the option to manually change the order status after checking your emails though.

This company is based in the USA. I would like to see this company registered in Canada as a financial service with a head office in Vancouver and terms of service based on Canadian Laws. As a Canadian customer I'm not happy about being billed as a Canadian in US dollars.

So far this is a more professional looking offering than the competition but the door remains open for other challengers, especially if they are Canadian-domiciled.

12 maja 2021
Oceniono na 5 z 5

I can sleep at night!

As a ecommerce storeowner, I can sleep at night knowing that my store's financial transactions are protected from fraudulent activities. Thanks.

12 maja 2021

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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