Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Still cannot get paid. I finally found Ms. Gloria Oppong, the CEO of Cleanster on LinkedIn and guess what, she is no longer able to be reached in LinkedIn. This is after I commented on her posts toda... Zobacz więcej

Oceniono na 3 z 5

If you are not being paid contact the labor department, the attorney general consumer fraud in the state you are working. You can also try the media, Belkin. Google who you can find a complaint agains... Zobacz więcej

Oceniono na 5 z 5

My experience with cleanster has been an awesome one. My relationship with the backend staff has also been great. The system provides me with a great opportunity of meeting clients of different... Zobacz więcej

Oceniono na 5 z 5

Cleanster est une compagnie géniale. L'équipe de gestion est assez professionnelle. Ils sont prompts pour diriger les nettoyeurs. L'encadrement et le suivi est presque personnaliser. Ils font pre... Zobacz więcej

Informacje dotyczące firmy

  1. Platforma sprzedażowa online

Napisane przez firmę

Cleanster connects you to top-rated short-term rental cleaners and we also ensure the perfect guest experience!


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

161 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I signed up to be a pro

I signed up to be a pro. Paid the background check and set everything up.. that was 6 months ago and not one job offered or have I ever found one either. DENVER is a big city. Telling me no jobs? Total scam. Not recommend.

19 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

Good cleaning service. Would recommend

i have used Cleanster for about a year now and their cleaners generally do a good job. i have had several different cleaners over the year. The last cleaner chipped a piece of my furniture and Cleanster took responsibility and compensated me for it. Overall their service is very good and flexible and all done via app that is easy to use.

31 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM THEIR OWN WORKERS!?!?

HEAR ME OUT ON THIS.
Been with these guys for YEARS, y'all. (As a pro, not a customer).
Yeah, there's not a lot that comes thru from them in my area but on the occasions I am able to snag a job, it's usually a simple enough thing to get done and get paid.
But recently I did 2 jobs in one day. the cutest $99 the second one $70.
Someone tell me why I got the $70 but not the 99, and no one has any answers for me as to why that is. In fact they've BASICALLY GHOSTED ME AND REFUSE TO ANSWER MY TEXTS OR EMAILS TO SUPPORT. wtf.

21 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

I’m a cleaner

I’m a cleaner. It took me over a week to get ahold of someone to fix my payments. I sent several emails, I finally found a phone number to call, left several messages and no one ever called me back. I finally had to message them on Instagram and ask for whoever was on the other side to look into my account and make sure I was finally receiving payments. Something was wrong on my account, but I was never notified of it. The persons on Instagram was really nice and worked fast to make sure I was finally paid. This being said, I’m extremely frustrated with the overall app and experience with lack of customer service and being able to talk to literally anyone. The message always says someone will get back to me in a few hours. That is never the case. I won’t be encouraging my clients to sign up to use this app to book me, I will be finding an alternative.

19 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I have done 2 jobs for them in the past…

I have done 2 jobs for them in the past few weeks and they ran me all over hell and half of Oklahoma because of their lack of communication with cleaners and customers. Note I have not been paid for either job and no matter how many times I chat or email or call…nobody can respond and tell me why they haven’t paid me

18 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Never got paid

I worked for them one time and never got paid they will tell you they gone send it and never do don't trust working for them and then called me and ask me to work for them again but I never got paid they a rip off they will call you to ever say for work too it's sad

26 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with…

I had a fantastic experience with Cleanster.com! The cleaner was punctual, professional, and incredibly thorough. Every corner of my home was spotless, and they went above and beyond to make sure everything looked perfect. Booking through the platform was easy and seamless. Highly recommend for anyone looking for a reliable and high-quality cleaning service!

23 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Very unreliable, no customer support

So my first booking with cleanster for my Airbnb property, charged my credit card one day before, ended up no show, no communication, no Custer support a The only support is an email address, got a response after a day offering refund in Credit, expressed my frustration and requested refund to my credit card, no more reaponses, so deleted my credit card andand their operations team’ called early in the morning before the next booking, after one week still no one responding to my refund request, had to request chargeback from my bank. Totally garbage company

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

They Don't pay the Cleaners

I cleaned a 4 bar 3 bath airbnb and have not been paid. Yes all of the folks that had their homes cleaned are giving great reviews. Because they had a great cleaner. The cleaners don't get paid. I am livid. Not to mention it was suppose to be a 5 hour job it took 8 hours. Ive tried calling texting calling again and nobody answers.

5 maja 2025
Opinia niezależna
Oceniono na 1 z 5

If I can give them zero I will

If I could give them zero I would. They have been texting me over and over for years. I have asked them politely to please stop texting me please stop contacting me and they won’t stop. They make me so infuriated and I feel like I’m getting bombarded by a scammer

30 marca 2025
Opinia niezależna
Oceniono na 5 z 5

VERY SATISFIED!!!

Mitsy was great! She was very polite and explained everything she was going to do around my apartment and she made it smell amazing and nothing was left uncleaned and she also helped me find mold in my shower that I didn’t even know was there and cleaned it for me which was another plus! Cleanster is a great app and would definitely recommend for people who are looking for some extra help!

19 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Reliable, Supportive, and Highly Recommended Workplace!

Working at CleansterPro has been an excellent experience. The platform is 100% reliable, payments always arrive the next day without fail, and communication with the team is outstanding. There is always someone available to help in case of any issues, which is very reassuring. Plus, the manager is super kind and attentive, and the clients I’ve worked with have been very respectful. I truly feel comfortable and valued here. I highly recommend CleansterPro!

18 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Cleanster helped our move to a new city!

We relocated to a new city and were looking for a reliable cleaning company that could tackle our home every 2 weeks. A quick online search took us to Cleanster, where we read reviews and downloaded the app. I appreciate the ease of use, swift search, and quality of the cleaners. We'd had 2 different cleaners, and both were thorough, timely, and pleasant. So glad we stumbled upon this app. It definitely made our move and settlement in a new city easy!

12 października 2024
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with this…

I had a fantastic experience with this cleaning app! The cleaner arrived right on time, was incredibly professional, and did an absolutely amazing job. My space has never looked better! I'm definitely booking again and highly recommend this service to anyone looking for top-notch cleaning. Customer service was also excellent and very helpful regarding any questions.

8 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Booked and paid for domestic help

Booked and paid for domestic help. Received a do not reply text confirming. No show on the day with no way of direct contact. So assume essentially a scam service.

Will be using all routes to expose.

29 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

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