Booked end of tenancy cleaning plus carpet cleaning. Elin done such a good work, the house was never this clean before. He was very responsive via messages and updated me about finish time. He didn't... Zobacz więcej
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Zobacz, co mówią recenzenci
This company is an ABSOLUTE SCAM! Paid £200 for an end of tenancy clean and upon our checkout report was told the clean was done to a terrible standard and we would be charged again for another clean... Zobacz więcej
I found them online and although their trustpilot average point looks great the number of bad reviews worried me. Then i noticed these "bad reviews" were outdated. They quoted 50% cheaper than other c... Zobacz więcej
Reakcja na opinię
Flawless from start to finish! A team of two cleaners arrived promptly and did everything according to their checklist which is quite comprehensive. Didn't mind to stay a bit longer just to ensure... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Usługa sprzątania
- Czyszczenie dywanów
- Usługa czyszczenia tapicerek i zasłon
- Sprzątanie domów
- Czyszczenie tapicerki
O CITI CLEAN
Napisane przez firmę
We are Citi Clean, Professional End of Tenancy Cleaning Company operating in London since 2011. We are the only End of Tenancy Cleaning Company in London offering you 7 Days Guarantee! All our cleaners are fully trained, vetted and experienced and will do their best to get your property back to its former glory. We are well established and reputable end of tenancy cleaning company operating in London for more than a decade. We at Citi Clean are well aware of the requirements for inventory checks and our extensive end of tenancy cleaning checklist reflects the cleanliness standards required by major London letting agents. We are proud members of Federation of Master Cleaners, Domestic Cleaning Alliance, Bark.com, and have completed Professional Carpet Cleaning Course with NCCA.
Below are some of the reasons why you should choose us:
• NO VAT, NO Parking fees, NO Charges for Cleaning Materials and Equipment
• Fixed Fees NO hidden charges
• Highly Experienced and Trained Cleaning Teams
• Our Cleaning is Not Limited in Time
• Same Day Service Available
• We Clean the Oven as part of Our End of Tenancy Cleaning
• 7 Days GuaranteeDane kontaktowe
2 Woodberry grove, North Finchley, N12 0DR, London, Zjednoczone Królestwo
- 020 3488 1686
- office@cleansimply.co.uk
- cleansimply.co.uk
4,3
Doskonała
200 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
DONT USE THEM
Didn't clean to a professional standard and after reaching back out to try and book a second cleaning, they stopped responding and have completely ignored me. Don't use them!!
8 czerwca 2024
Opinia niezależna
Move Out Clean
Elin came exactly on time and did an incredible job with my move out clean. He was really nice and communicative. Would absolutely hire him through Citi Clean again.
31 maja 2024
Opinia niezależna
End of tenancy cleaning with Elin
Booked end of tenancy cleaning plus carpet cleaning. Elin done such a good work, the house was never this clean before. He was very responsive via messages and updated me about finish time. He didn't left any corner unattended. Will definitely recommend.
6 kwietnia 2024
Opinia niezależna
This company is an ABSOLUTE SCAM
This company is an ABSOLUTE SCAM! Paid £200 for an end of tenancy clean and upon our checkout report was told the clean was done to a terrible standard and we would be charged again for another clean via their own service. I called Citiclean and asked for a refund to which I was responded to with swearing & abuse down the phone and refusing any sort of refund claiming my flat was disgusting which was not at all the case. NEVER EVER EVER USE THESE PEOPLE!!!!!
5 kwietnia 2024
Opinia niezależna
End of tenancy - very clean
Very efficient end of tenancy clean. All appliances and surfaces looking new
31 marca 2024
Opinia niezależna
Booked citi clean for end-of-tenancy…
Booked citi clean for end-of-tenancy cleaning. It was not to the standard of professional cleaning at all. The toilets were not clean, the kitchen stove was not clean, the shower was not clean, the bins were not cleaned. After the check-up, I insisted that they clean the bin and the shower more thoroughly, they reluctantly "cleaned" more and I realized later that it was not actually clean (still mold inside the bin). The cleaners also left with some cleaning supplies.
21 marca 2024
Opinia niezależna
The cleaner was on time and did a great…
The cleaner was on time and did a great job. It was end of tenancy cleaning that requires quite some detail. When I came to the flat after the cleaning was done, there was nothing I could complain about.
22 marca 2024
Opinia niezależna
Great experience!
Anelia was great. She arrived on time and did a fabulous job with cleaning. Would definitely recommend! Thank you.
2 marca 2024
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Pooja
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
They clean the bare minimum
They clean the bare minimum. Don’t expect a professional crew! It is 2 members of a Bulgarian family with no professional cleaning equipment whatsoever. They do exactly what anyone non professional would clean. With no emphasis on details no special equipment or chemicals. Even after forcing them to clean some details and insisting, they did the bare minimum. Landlord could not believe we had the flat professionally cleaned and ended up being charged from our deposit. Stay away
1 lutego 2024
Opinia niezależna
Excellent
Excellent! Really happy with the service. Anelia was amazing. On time, professional and super clean.
20 stycznia 2024
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Lena
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great and thorough cleaning
Annie did a great job, would happily hire again.
19 stycznia 2024
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Adam
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Excellent
Excellent! Highly recommend. Fabulous service and would use again. Thank you so much
19 stycznia 2024
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Aimee
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Second time using service for an end of…
Second time using service for an end of tenancy cleaning. Cleaning team were punctual and work done to high standard for a great price.
15 stycznia 2024
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Sean
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Can I give 0 stars
Can I give 0 stars? The worst cleaning I have ever experienced. This was an end of tenancy cleaning and I had to clean my flat myself afterwards! Worst ever service when I tried to get. my money back or a re-clean they sim[ly stopped replying to my emails and calls. Nothing was cleaned horrible standards with no service whatsoever. DO NOT USE!
15 grudnia 2023
Opinia niezależna
End of Tenancy Clean
They were 3 hours late to the appointment and clearly rushed through, as I've been charged a fee at the end of my tenancy for cleaning tasks left undone! They didn't bother with the showers as specified, or the bin (also specified) and instead hid it in a cupboard. I was charged by my estate agency basically the fee that would've made it cheaper to go with a competitor - WOULD NOT RECOMMEND
24 listopada 2023
Opinia niezależna
Amazing clean, easy and attentive
Great service for end of tenancy clean.
They were super responsive to my queries beforehand. The cleaner was thorough, inconspicuous and managed to clean while I continued working. He did a great job cleaning without rushing and everything is spotless. All areas were cleaned either to my standards or above my standards
19 grudnia 2023
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Nikita
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great attention to detail and very…
Great attention to detail and very punctual ! Will use again !
12 grudnia 2023
Opinia niezależna
Odpowiedź od CITI CLEAN
Dear Sherwood
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
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