Clarkes Estates Recenzje 

295
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Very happy with the service I received from Clarkes. They were my second agent, and my leasehold property was very hard to sell. I gave up hope with selling as a few sales had fallen through. Clarkes... Zobacz więcej

Oceniono na 5 z 5

Nigel at Clarkes was a star. Always helpful, communicative, honest and never pushy in approach. A very refreshing personable approach that will hugely benefit Clarkes in the future. Communication w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nigel has helped us buy our first home. He was there when we viewed the property and he supported and steered us to the finish line. He always made himself available to help us, was always kind and em... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've have both been a FTB and more recently sold my property via Clarkes. We first listed our property way back in November 19 and were selling right through the Covid-19 pandemic, naturally, we've... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami

Informacje przekazane przez różne źródła zewnętrzne

Clarkes was formed in 2006 by Paul Clarke, after some years working for a large ‘corporate’ estate agency chain. It was clear to Paul that there was a better way of providing great service to customers, that put the customer first and was truly an estate agent you could recommend to your friends and family. Clarkes offers its clients the very best of both worlds. A locally based company with highly experienced staff plus a state of the art on-line system – My Property File. Providing our clients with total transparency and convenience, 24/7. You don’t have to choose between an old fashioned ‘High Street’ agent and an anonymous ‘On-line agent’ who might promise the earth but won’t deliver it – with Clarkes you get tremendous service, the very best local expertise and 21st century technology.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

295 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,7

Wszystkie recenzje

(295)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

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Oceniono na 1 z 5

STEER CLEAR

Be warned do not trust this company. We agreed to rent a garage and accepted their terms. We were promised a return call and copies of lease. Four days later a second applicant appears and we are asked to make an offer. The lack of professionalism and communication is beyond belief and this company should not be trading. I am a property professional with over sixty years’ experience and have never seen such incompetence. Avoid this company.

10 czerwca 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Anthony.

Thank you for your comments. I am sorry that you feel the way that you do.

First things - first. Having reviewed your comments and the case in detail, I acknowledge that the return call to you over your interest in renting the garage did not happen on the same day as I originally intended. For this, I readily provide to you an apology.

I cannot agree with anything else that you have said in your review.

You called to enquire about a garage, and during that discussion, you confirmed that you were prepared to take it. This also happened with other calls during the day, some of which occurred with my colleagues in the few minutes before we spoke.

Your interest, and that of others was correctly noted by the various team members and this was later passed to the owner for their consideration.

They made a decision to progress with one of the offers, and on this occasion, it wasn't you.

The documents you refer to above were application forms. Given the simplicity of a garage transaction, we spoke with the owner without insisting that they were completed, for we already had the required data from our telephone discussion. To be absolutely clear, at no point during our discussion did I offer to prepare a lease document; we will simply never go from initial phone call to signed lease in one step. The owner has to agree to accept an application.

It is also appropriate to note that as Lettings Agents we act on behalf of the owner, not the tenant.

It is clear that you are disappointed to have not have secured the garage and I support your disappointment and irritation in that experience. I do not though agree that this means Clarkes should not be trading, or that we are not professional, or that it is appropriate for you to post a review about it in the above manner.

Kind Regards
Paul

Oceniono na 5 z 5

Megan and christina are very…

Megan and christina are very professional and very helpful throughout the process of our move
We thank them for all their help, and look forward to settling into our new house
Many thanks

20 maja 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for sharing Antonia
Kind Regards
Paul

Oceniono na 5 z 5

Best customer service

Clarke & Co in Chadderton were amazing from start to finish. The customer service from Elaine and Jade was first class. They returned our calls promptly, kept us well informed and made the transition of selling and moving out as smooth as possible. We looked at other local estate agents who were rude, ignorant. If you want a first class service then we highly recommend Clarke & Co

12 maja 2024
Opinia niezależna
Oceniono na 1 z 5

My mother of 77 was a tenant for over…

My mother of 77 was a tenant for over four years with clarkes having no problem until given notice to end her tenancy .As we went to the office to speak about the trivial things they pick up on and wanted to my mum to pay out of her deposit £400 for all of the minor repairs .The staff member Christine who was find to be very rude and not very helpful and would not listen to anything we said .we felt we was banging our heads against the wall .It seem to me that they can take money without a good cause and you can't do anything about it .The law protects the letting shops and not the tenant so who ever moves in you have to understand that you can't do anything to the property as you will be bill for it at the end and you don't have a choice .So you will always as a tenant going to be out of pocket. If Christine treated us like humans and spoke to us and let us have a decent conversation and not one sided then things can be sorted out alot better for both parties .So in the end I will never let my mum go through this again or recommend your company to any one .I will tell people to stay away and never use you

19 marca 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you Kevin.

The views of you and your siblings have now been made independently on three duplicated reviews.

This is not the right forum to pedal a deposit dispute agenda (and especially one that isn't yet concluded).

I suggest that your family member will be better served by using the independent TDS arbitration service that has been created specifically to handle deposit disputes, and cease public criticism of the very people who are attempting to help your mum.

I have no more to add that has not already been said via email.

Kind Regards
Paul

Oceniono na 4 z 5

5* Lettings Team

Being with Clarkes as tenants for 5 years now they have always been extremely helpful. With a recent move they helped us from our section 21, right through to moving into a new property, all within a short space of time. Thank you Lettings!

11 marca 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for the share and saying so Hannah!
kind Regards
Paul

Oceniono na 5 z 5

Phenomenal

Really efficient, always there with any query or question. The team are so friendly and really helped us in a stressful situation

18 stycznia 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Hi Laura
Thank you very much for sharing your comments
Kind Regards
Paul

Oceniono na 5 z 5

A great experience from start to…

A great experience from start to finish. Clarkes estate agents Lettings were very easy to deal with. Great communications all the way through. The viewing was on time and friendly as was the signing of the lease. A special thank you to Christina Murphy for putting up with all my enquiries and mistakes. Patience of a saint really helpful and professional but friendly all throughout the whole process.

6 stycznia 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for the comments Trevor
Kind Regards
Paul

Oceniono na 5 z 5

Christina & the team have all been so...

Christina & the team have all been so friendly and helpful throughout the whole process. Relaxed but professional, and nothing is ever too much trouble. Thank you!

11 stycznia 2024
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for Sharing Kay.
Kind Regards
Paul

Oceniono na 5 z 5

Bungalow sale

From the moment we met Alex we were very impressed. He left the company and we were a little concerned about his replacement. How wrong we were. There is no way Rhiannon could have been any more helpful. Throughout the whole very strenuous and very lengthy process she has been exemplary. Nothing was too much trouble and she took a personal interest in our welfare due to the circumstances. We were kept fully in the picture so we could not ask for more. Many, many thanks.

6 grudnia 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for sharing your comments. I will see that Rhiannon is recognised.
Kind Regards
Paul

Oceniono na 5 z 5

Fantastic service from Rhiannon

Fantastic service from Rhiannon. She went over and above to keep us sane throughout the process of buying our new house.

Without Rhiannon’s help, navigating through the ups and downs of selling and buying our houses would have been so stressful.

We’d like to say a huge thank you for all her support.
Lou & Michelle

16 listopada 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Hi Lou and Michelle, Thank you for sharing this. Rhiannon was delighted to have the feedback!
Kind Regards
Paul

Oceniono na 5 z 5

Letting out commercial premises

Clarkes,have done a very good job, finding a new tenants, negotiating the terms and conditions and finalising the agreement.
I would recommend anybody with a commercial property to use them.
W D Midgley

9 listopada 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for Sharing William.
Kind Regards
Paul

Oceniono na 5 z 5

Thank you Clarkes

Thank you Clarkes for a stress free process. The whole team were professional and efficient. Special thank you to Rhiannon who was proactive throughout and a pleasure to deal with. Highly recommend

15 sierpnia 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you sharing this Jake. Rhiannon will be delighted to have had the call out out.
Kind Regards
Paul

Oceniono na 5 z 5

Excellent service and successful outcome

The team at Clarkes were professional and proactive during the sale of my father's flat and always kept me informed of developments and provided sound advice.
This was especially appreciated because I was having to manage the sale remotely. It all went very smoothly.

1 listopada 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for sharing your comments Paul
Kind Regards
Paul

Oceniono na 5 z 5

Supporting Commercial Property

Clarkes Estates have supported the management of my properties for over 15 years. Going over and above the expectation to deliver fast, professional services. With comprehensive advice to help navigate government changes and traverse legal matters. The recent help to find the right business for a commercial property means Clarkes always deliver a tailored solution to me as a landlord.

2 października 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you Mel! And for the Gift!

Oceniono na 5 z 5

Exceptional service

Thank you Clarkes for a really excellent experience.

From the outset of putting our property on the market, to the viewing and successful offer on our new home. The team have been so helpful and professional, keeping us updated and assisting with issues along the way in a calm and knowledgeable manner.

The excellent coordination of both the sale of our own property and purchase of our next property, (both through Clarkes) ensured that this has been achievable in a short timescale.
A lovely team of excellent staff; with special recognition to Alex and Rhiannon who both went above and beyond to get everything in place and keep us informed throughout.

10/10 from us.

Val & John.

3 października 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Thank you for the review!
Kind Regards
Paul

Oceniono na 5 z 5

Excellent Service

We were able to arrange a property viewing at short notice with Rhiannon who not only was knowledgeable of the property we were shown around but also proactively followed up our viewing the next day, which none of the other estate agents did, which lead us to making an offer that day which Rhiannon progressed and secured the sale also the same day. Excellent service which included contact during the entire process to completion and afterwards. Also the office team were very helpful on the completion day. Clarkes fully met all our expectations. Well done and thank you very much.
Tim & Alla

19 września 2023
Opinia niezależna
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Odpowiedź od Clarkes Estates

Hi Tim and Alla. Thank you taking a few moments to share your experience. Rhiannon was delighted to have the recognition!

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