Scotweb CLAN Recenzje 

169
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We ordered a full Prince Charlie kilt/jacket in June for my husband to wear to our daughter’s wedding on September 12. When it was not received in August as promised, I started emailing and was told t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered tartan ties from Australia and safely delivered in reasonable time frame. Quality of ties perfect: they will be presented to high school leaders in recognition of their achievements over the n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience! Been looking for a Kilt Suit (kilt, waistcoat jacket all matching) for some time, but the typical "Cairngorm Slate" ex hire stuff was expensive on other sites. Nice to see a range... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Received our order well in advance of the estimated shipment date although it was a customized order. The Balmoral 8 yard kilt, the Prince Charlie jacket and vest all fit perfectly. Very well tailor-m... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep i wypożyczalnia kiltów

Napisane przez firmę

Scotland's oldest and largest online Scottish heritage store, all authentic goods locally made in traditional quality. Tartans, tweeds, kilts, plaids, and much much more.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

169 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(169)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

SPEECHLESS - EXCEEDED EXPECTATIONS!

This morning my hostess skirt arrived. It is simply a SHOWSTOPPER! Even more impressive is that it fits me PERFECTLY! ( I was worried about this as I have an unusual body shape).
The patience, the professionalism and skill used in the making of this item shows through in the way it hangs, the quality of the material and the way the tartan pattern is aligned.
THANKYOU ALL for making what I hoped would be nice into a TOTALLY STUNNING skirt!

24 września 2025
Opinia niezależna
Oceniono na 3 z 5

Not Worth The Money

I had this stole made to wear at my wedding. It is thin, not soft, and doesn't drape to the point where is feels like I'm wearing a tablecloth over my shoulders. Definitely not luxurious.
A lot of money for something which will essentially end up being draped over the back of a chair. Hugely disappointed.

16 września 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

Hi there,
I'm sorry to hear that your stole did not meet your expectations. I will ask Customer Service to contact you about this.

Oceniono na 1 z 5

Don't trust their estimated delivery dates!

Let me down ~3 weeks from my wedding by telling me my custom tartan would no longer be ready in time, despite ordering more than 2 months in advance.

If you have an important date you need something for, don't buy from these guys!

1 września 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

We are terribly sorry. I can see that your confirmation suggested that we estimated having this with you four days before your wedding, but a delay at the weaving mill meant that it was pushed back by two weeks.

We hope you have a great wedding day.

Oceniono na 5 z 5

Long Time Customer; no compaints

Outstanding customer service (again). They were flexible and responsive to my request, which is par for the course at the website. I have been ordering items since 2007, and I have never had a bad experience. The one time I had a question, the person on the other end of the phone was very patient and very helpful.

10 lipca 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

Thank you

Oceniono na 5 z 5

My Excellent Experience with Scotweb CLAN

When I contacted Scotweb CLAN, I received a reply from a lady named Hazel. he was incredibly helpful and very honest regarding the actual cost. If I were to go with my first choice for a tartan necktie. Which would have necessitated paying for a whole bolt of cloth. On her own initiative, she consulted with a colleague. Who was a tartan expert and found an alternative. Absolutely FANTASTIC!

26 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The experience was incredible

The experience was incredible. The delivery time was accurate, and the quality of the material is paramount; everything was as indicated. I had concerns about the shipping because I'm in Costa Rica; that didn't stop me from fulfilling the specifications; it's extraordinary. Thank you very much. Sincerely, Richard Phillips

18 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

A kilt for a Scottish-Aussie's 50th

I'm in Australia and ordered a kilt for my husband's 50th birthday. I mentioned that I was a bit stressed about whether it would arrive on time, - they absolutely made sure it did - it was early! The service is excellent, and they were so patient with all of my enquires. My husband (and the whole family loved it!). The material is clearly top quality and the craftsmanship exceptional. It will be a treasured heirloom. Thank you so much!

17 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Clan Crest Plaques

Ordered 3 clan crest plaques. Received them within 8 days. Top quality and made with care and attention. Info about clan on reverse and well packaged.

Highly recommended.

16 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Finally a wide ghille!

I've been wearing ghilles for 30 years and never had a comfortable fit. I have a wide foot and could never find a wide ghille, until recently. I found a wide shoe on their website, ordered a pair, and two weeks later they arrived at my house...all the way from Scotland. They fit perfectly. I can finally wear ghille brogues in comfort.

14 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

My experience with clan.com was great

My experience with clan.com was great, they have a wonderful staff that's been in touch with me every step of the way, from ordering to delivery! They reply back to your emails very quickly! They did an awesome Job on my kilt! Very beautiful!. I highly recommend clan.com for all your needs! I can say I trust them 100% and they are the only company I will do business with

2 kwietnia 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

Thank you for your kind words.

Oceniono na 5 z 5

Absolutely brilliant service

Absolutely brilliant service - custom tartan fabric ordered at short notice for a funeral - arrived on time and lovely quality. Can highly recommend!

22 marca 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

Thanks. That means a lot.

Oceniono na 5 z 5

Best item in my wardrobe

Best item in my wardrobe. I ordered a custom-measurement mini kilt for delivery, and even though I made a mistake with my measurements, Stewart was quick to respond to my request to amend the measurements. Item was delivered as described, superb quality, I am sure this will last years and years of wear. Cannot recommend the quality and attention to detail enough, from the construction, materials, stitching and accessories - top!

21 lutego 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

You're very kind. Thank you.

Oceniono na 5 z 5

We ordered a handful of clan-related items for a wedding.

We ordered a handful of clan-related items to be delivered to the Netherlands for a wedding. However, Royal Mail failed to deliver completely. The team at clan.com did all they could, as fast as possible via DHL, to deliver the items to us in a second delivery, without extra costs, and everything arrived just on time. I can't imagine a better service! The communication and commitment was perfect.

10 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Item never shipped

After two months and a half they still haven't send my item. It's a fraud! They always apologize for the delay but they never send the item! LIARS, Stay away, they stole my money

15 stycznia 2025
Opinia niezależna
Logo Scotweb CLAN

Odpowiedź od Scotweb CLAN

Your order for a custom made skirt experienced production delays, and for that we apologise (and have apologised repeatedly).

Your reply was "I will do everything I can to cause you problems, this isn't a serious way to stay on business, you are making fun of me since november! You have stolen my money!"

We have offered you a full refund (which people stealing money generally don't do), and await your reply

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