Another gorgeously packed order! Beautifully made items and I love the extra touches of giving some stickers in the order too. Very festive! Will definitely order again, thank you so much!
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a scratch card boarding pass for my partner and inputted the incorrect address but I emailed Claire and she replied in reasonable time and reassured me that the correct address was on the le... Zobacz więcej
We all have our quirks. When [unsealed and excellent quality second hand] items come into my home I neutralise their smell and energy. This I always do and have done for years with Violet incen... Zobacz więcej
Reakcja na opinię
The website was very easy to use!! Very friendly and welcoming! I got updates via email of the purchase and delivery etc! I received the most beautiful package with little stickers and it really made... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At ClairelyYours, we know that every detail matters when it comes to creating the perfect gift. That's why we offer a wide range of personalized scratch cards, wax melts, and soy candles, all handmade with care and organic ingredients. Our scented candles are the perfect finishing touch for any room, and our beautiful handmade cards add a personal touch to any occasion.
Dane kontaktowe
Cork, 0000, Co Cork, Irlandia
- info@clairelyyours.ie
- clairelyyours.ie
4,9
Doskonała
278 recenzji
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Absolutely gorgeous presentation with a…
Absolutely gorgeous presentation with a lovely personal touch. The scratch card was exactly as needed will definitely be ordering again!
12 czerwca 2026
Odpowiedź od Clairelyyours
Thank you so much for your very kind review. I appreciate it so much. Thank you
Very easy site to navigate
Very easy site to navigate. Turn around time was very quick from time I ordered. Loved the product
15 czerwca 2026
Odpowiedź od Clairelyyours
Thank you so much for leaving such a kind review!! Thank you so much
Do not order from this company
I have to say I'm extremely disappointed with this product
The boarding pass tells the person where and when they are going without it being a surprise. That part should be a scratch out part.
My son read it out before he revealed the destination. How ridiculous is that. Took away the whole surprise and it was such a failure. I'm disgusted.
I ordered some from Temu last year and
they were 100 times better and a fraction of the cost.
I most certainly don't recommend this company
From your response
I did exactly what I was asked to do so your explanation is not very clear. Personalised message to me would obviously be part of the scratch off part.
The whole card should be like that.
I'm an intelligent lady so I don't agree with your response.
I'm not going to keep arguing with you it's just not clear. I would have thought the whole card would be a scratch card for the price you charge
Yes I'm very very unhappy as it's not clearly explained and very very badly worded.
I've told others and they've all agreed with me and it ruined the whole suprise for my son. It was the biggest waste of money.
In emailed you privately this morning and you never replied so you're not a very professional business
Well there you go I emailed and it's very easy for you to say you never got an email. Check your spam folder......
Your replies here says alot about you. Do you not know the saying " the customer is always right"
I have no more to say only people beware of this company
13 czerwca 2026
Opinia niezależna
Odpowiedź od Clairelyyours
Hi Fiona,
I’m sorry your son’s surprise was spoiled, but this was not caused by a mistake on my side.
After checking your order, the destination was entered twice by you: once in the destination/scratch-off section and again in the personalised message section.
The ticket was printed exactly from the details you submitted. I did not add the destination myself, change anything, or reveal anything that wasn’t provided in your order.
The listing description and product photos explain how the ticket works, and after selling thousands of personalised tickets, this has only happened once before for the same reason.
I understand you’re disappointed, but the ticket was made correctly and exactly as ordered by you.
Reply to Edit
This is explained clearly in both the listing description and product images.
I've been making these personalised tickets for years and have sold thousands of them. In all that time, this issue has only arisen twice, and both times it was due to the destination being entered into information that is printed on the ticket.
As a sole trader, I personally design, make, print, foil, package and dispatch every order myself. I produce hundreds of personalised items every week and rely on the information submitted by customers when creating their orders to be correct.
Unfortunately, I am not able to contact every customer to check information that has already been entered correctly according to the listing instructions.
I take great pride in my work and every order is made exactly from the details provided. In this case, the ticket was produced correctly from the information submitted with the order.
Reply to edit:
I'm not arguing with you, Fiona, I'm simply correcting the facts of what happened.
The listing description clearly states that the destination is the hidden reveal, and the product photos show exactly how the ticket looks when received. The ticket is not advertised as a full scratch card, nor has it ever been sold as one.
You entered the destination in the destination section and also included it within the personalised message. The ticket was therefore produced exactly from the information submitted with your order.
As for the price, the ticket costs €9.50 including postage anywhere in Ireland. Each ticket is individually designed, personalised, printed, foiled, checked, packaged and posted by me. They are handmade to order and are not mass-produced.
I completely appreciate that you are unhappy the surprise was spoiled, however that was not caused by an error in production!
Reply to edit.
Again, my apoligies for this but the mistake was not on our side. We also never received an email this morning.
Have a lovely evening, thank you.
Beautiful products well packaged and…
Beautiful products well packaged and even had a few freebies ! Will be a returning customer.
25 maja 2026
Thanks so much for all your help with a…
Thanks so much for all your help with a recent custom wedding favours ordered. They are fab😍will highly recommend you to friends and family. 5*
25 maja 2026
Very well made and quick delivery 🥰
22 maja 2026
Gorgeous product
Gorgeous product, really elevates a gift. Have gotten a few items now and I’ve loved them all, Lovely to deal with, very prompt response and delivery
20 maja 2026
Beautiful products
Absolutely delighted with my order , easy to use on line ordering, delivery was quick , and the final product was beautiful, I ordered one of the boarding passes, for a surprise holiday and it just made it that little more special.
Thank you
Lynda Allen x
11 maja 2026
Bought a scratch card for my sons…
Bought a scratch card for my sons communion & its beautiful
Really quick delivery
Very happy customer
13 maja 2026
I was absolutely delighted with the…
I was absolutely delighted with the cards that I ordered.It was so lovely to receive such a beautiful package in the post.This was my first time to use this company and I will definitely be using them again.Highly recommended.
13 maja 2026
Beautiful product and delivery was…
Beautiful product and delivery was prompt. Only issue was that the envelope wasn't inconspicuous meaning a lot of questions were asked when seen by person for whom it was intended.
13 maja 2026
Odpowiedź od Clairelyyours
Hi Christine, Thank you so much for your review. In regards to the branding most companies put branding on their envelopes/packaging, i would have been very happy to remove the branding, like I've done before for other customers had you reached out and asked 🥰
Excellent product
Excellent product. Arrived very promptly. High quality design. Ordered it as a surprise for our son for his communion. Will certainly order again for future presents.
11 maja 2026
Odpowiedź od Clairelyyours
Thank you so much for taking the time to write your very kind review!
Kindest regards
Clairelyyours
Odpowiedź od Clairelyyours
Thank you so much for taking the time to write your very kind review!
Kindest regards
Clairelyyours
The whole package was amazing from the…
The whole package was amazing from the envelope it arrived in to the boarding passes themselves..
11 maja 2026
Odpowiedź od Clairelyyours
Thank you so much, Marc, for your lovely review!
Fast delivery & nice personal service
Fast delivery & nice personal service. Product was really good quality & exactly what I wanted.
11 maja 2026
Odpowiedź od Clairelyyours
Thank you so much Linda :)
Amazing personalised scratch cards.
Amazing personalised scratch cards.
High quality.
Lovely personal touches with the delivery.
Super quick delivery.
Highly reccommend
7 maja 2026
Odpowiedź od Clairelyyours
Thank you so much for taking the time to write your very kind review!
Kindest regards
Clairelyyours
Odpowiedź od Clairelyyours
Thank you so much! :)
Good customisation
It’s perfect, quite easy to order and customise to exactly what you want. Only downside is the lack of shipping updates I.e no update when product was sent out
7 kwietnia 2026
Odpowiedź od Clairelyyours
Hi Shantel,
There was an email sent to you on the 7th of April to confirm your order had been shipped.
Thanks,
Claire
Excellent quality
Excellent quality. Great price's and super fast delivery. 100% recommend this company.
31 marca 2026
Odpowiedź od Clairelyyours
Thank you so much William :)
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