Very "conmercial" for themselves
I have used Brown & Brown (previously Green Insurance Group) and from day one never felt totally comfortable with them. My previous broker who no longer offered the property cover I needed was more approachable and friendly, (it was a real 30 year long-term partnership), while Brown & Brown seem aggressively "commercial" requiring fees for everything. My feeling was they were more interested in their fees and commission than in providing the best solution for me. One concern was that I felt that they would find any and every excuse to avoid paying out should I have a claim. Luckily I never had a claim in the short period they covered me but that was my fear.








