I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... Zobacz więcej
Reakcja na opinię
Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... Zobacz więcej
I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Citywide Shop offers deals and saving on popular and generic household brands.
Dane kontaktowe
Stany Zjednoczone
- support@citywideshop.com
- citywideshop.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Terrible customer service
I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have received no reply. I do not want the item and do not want to pay to ship it back. Terrible customer service and no way to call directly. Will not shop here again!
No communication or customer support
After placing my order, Citywide confirmed receiving it. Several days went by and it did not ship. No further information was provided. I reached out to customer support multiple times with no response. Finally after 10 days I saw that they had cancelled it. No reason was given - not worth the frustration!

Odpowiedź od Citywideshop
Package had to be returned due to…
Package had to be returned due to shipping damage, still waiting to hear back from company if they are resending or canceling the order!

Odpowiedź od Citywideshop
Communication is really bad
Communication is really bad, I’ve been trying to get in contact with citywideshop for the past 5 or 6 days sending emails every day and they haven’t had the courtesy of answering my emails about what happened to my order. I ask for a refund but nothing,it’s been 2 weeks since I placed the order.
Very poor communication
I tried to cancel transaction and had no luck. I sent them an email five minutes after purchase and they never responded back. They processed the order and shipped very quickly, and the order was correct. They just did not follow THEIR cancelation policy.
It was a very good price
It was a very good price. However, my order was on hold for a whole day which was perplexing. Shipping was much slower than other online shopping places, but acceptable. Order arrived from a different company. Not sure how the two are connected and I found nothing on the website that said they were which was also perplexing.
good communication...quick shipment
Didn't know if this was legit
Didn't know if this was legit, since the price was way lower than anywhere else. Took a chance, got what I ordered just as expected and I can't seem to find any catch. So, 5 stars from me! Only thing I found myself wondering was whether a warranty would be honored, if they were an authorized reseller or not. Don't know the answer to that, but I kept trying to find the catch.
My order was cancelled and no…
My order was cancelled and no explanation. Did not receive my order.

Odpowiedź od Citywideshop
Fast shipping
Fast shipping. Arrived in good shape and as described at a good price. Came with a 2 year warranty I hope we never have to use.
Citywideshop a great shopping experience
Citywideshop had my product for a great price and shipping was fast just what you expect from on-line shopping but rarely get. Thanks Citywideshop.
Halloween 👻
Love this! It arrived on time! Great addition to our Halloween party!
The smoker i received was damaged i…
The smoker i received was damaged i accepted it for a discount sent them pics of it i got the dents some what out of it and the smoker works fine but they have not held up the deal on there end.
Damaged smoker
I brought a electric smoker and it came damaged. I contacted them and they told me that they would replace the item.And that a carrier would contact me to pick it up . I never heard anything from anyone.And now they won’t respond to my emails.The smoker has been sitting here going on a month now.And no response at all. Very poor customer service and I spent a lot of money for this item.
Very Nice Table
Quick shipping and the item was in great condition. Also, the table is very nice.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







