Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really smooth purchase!! Good communication before purchase and timely order processing and shipping. Great email updates during shipping process from both City Watches and DHL. All delivered safely... Zobacz więcej
Reakcja na opinię
I’ve now purchased my second Seiko from City Watches, and once again I’m very happy with both the product and the service. The watch arrived exactly as described, well-packaged, and in perfect condi... Zobacz więcej
Reakcja na opinię
I needed a chronograph watch due to a job change where I am now charging by 6-minute intervals and I have trouble calculating time expended. The watch needed to look professional, too. I couldn't have... Zobacz więcej
Reakcja na opinię
4,2
Dobra
577 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Orient Bambina
Very happy with this beautiful watch.
Great price & quick delivery made for a better experience than going international.
Recommend this shop
10 stycznia 2022
Opinia niezależna
Odpowiedź od Citywatches
Dear Sholto,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Fantastic service great products
Fantastic service, quick delivery and love my watch. Couldn’t of asked for anything better.
Definitely shop again with you
7 stycznia 2022
Opinia niezależna
Odpowiedź od Citywatches
Dear Fiona,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent thanks
Ive ordered watches from CityWatches 4 times now and they have all arrived very quickly, in excellent condition.
Thank city watches
8 grudnia 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Charles,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Horrible customer service
I wanted to gift a watch to my friend on his birthday. So i emailed city watches prior to the purchase to know if i can get the gift receipt so i can give that to my friend for warranty purposes. I was told that yes thats not a problem, simply email them after the purchase is done.
I placed an order on 15th November. Emailed them on the same day about the gift receipt. Got reply next day that my request has been noted.
On 27th November i received that watch but no gift receipt in it. Emailed them back on 28th November. Got a reply Saying someone will get back to me.
Its been 10 days and no one bothered to reply.
Have sent them 3 different emails but every time i get their generic email saying that someone will get back to me.
Feels like they dont give a **** about their customer after they have received the money.
Yes price was cheap but not worth purchasing anything from this company. Would never return back to them, they are not worth of my hard earned money.
Adding reply to your reply Sally:
Stop making fool. What sort of policy is that you cant give gift receipt. I asked you guys before purchasing the watch if i can get the gift receipt and i was told yes i can get. Is your guidelines changed since i placed the order or simply you guys are incompetent.
No point emailing to you guys when your incompetent staff does not bother to help their customer.
That was the first and last purchase for me. Would never return back and make sure i spread the word around about you guys.
7 grudnia 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Manish,
We sincerely apologize for the inconvenience caused to you. We would like to inform you that Unfortunately our trade rules do not permit us to mark the shipment as low value or gift.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Faster delivery than expected and…
Faster delivery than expected and product as advertised. 10/10 definitely will buy from here again
2 grudnia 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Anita,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent shopping experience
We’ve ordered watches from CityWatches three times now and they have arrived promptly, in excellent condition, with guaranteed quality. The order process is convenient, seamless and quick. I would order from them again without hesitation. Thank you CityWatches from a satisfied customer!
2 grudnia 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Ronald,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent Easy to Navigate
Excellent website easy to navigate, attractive looking good and was great to be able to enlarge your products to see what they actually look like, Very Good.
Thankyou
1 grudnia 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear William,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
NZ Buyers beware of fine print - SO PISSED!
EDIT: So far so good.....company has offered us free shipping to return the watch for repairs.
NZ Buyers beware - I ordered a Tissot watch from these guys (Order number 106142/10567635) with a 2 year international manufacturers warranty. I just received it yesterday (22/11/2021) and it appears to be faulty (something wrong with the crown mechanism). Now I have to either:
a) Pay for repairs here in NZ because the warranty won't cover it since they are not authorized sellers of Tissot Watches;
b) return this watch and ask for a refund (and bear the cost of shipping the watch back to them as well as the initial cost of them shipping it to me. Additionally will also be losing the customs entry fee I already had to pay when I first bought it);
c) or just ship it to them for repairs (again bear the cost of shipping it to them and probably have to pay for customs entry fee once again when its repaired).
I have never been more pissed because every single option will either cost me money (which I should not have to pay for - its not my fault the watch arrived with a defect) and in the end of that I might still be without my husband's Christmas present.
23 listopada 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Tanya,
Customer satisfaction is always a number one priority for us. We are deeply sorry that that wasn't clearly demonstrated to you. Please note that we accept exchange/refund of item arrived with any defect or not working condition and there will be no charges applied on return/exchange. I have emailed you directly and hope to hear back from you soon.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Beware of Return Policy
Beware of Return Policy
For NZ ppl - I purchased a watch and wanted to return it but they asked me to pay for return shipping. The charges of returning it which is $65 , I was ready to pay it but then they also mentioned that they will deduct from $270 for shipping the watch from their side which I didn't find fair as it was free delivery. Also, the method of conversation is only via email which takes over 24 hours for reply and then have to wait for another 24 hour if you had any more query.
17 listopada 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Sonia,
We understand your disappointment and would be more than happy to get this matter resolved immediately. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. I have emailed you directly and hope to hear back from you soon.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Casio Watch
Very impressed with the watch I purchased and a superb price. delivery time was exceptional, very fast. Was kept up to date on where my package was at all times. Will definitely be ordering from you again.
16 listopada 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Tracy,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Very happy with my purchase
Very happy with my purchase, it was a gift for my partner. It's a beautiful high quality watch and my partner likes it a lot. Many thanks for the fast shipping.
All the best!
11 listopada 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Veronica,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service fast delivery we’ll…
Great service fast delivery we’ll priced watch does exactly what was described on the website fantastic
2 listopada 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear John,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Awesome company
Awesome company, very happy with the fast delivery will definitely be buying again.
26 października 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Dan,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Best watches for reasonable prices :))
23 października 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Wisura,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Thank You!
This was a great experience, the watch was delivered on time and in great condition. Overall a great experience - Thank you!
13 października 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Leighton,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Happy customer
Hello everyone,
In a nut shell - I had a great experience and recommend this trader.
1. Clear, well presented product
2. User friendly website
3. Highly skillful customer service
4. Top worldwide courier
Will definitely come back for more.
6 października 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Sergey,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service and product A+++
29 września 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Grant,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Delivery was quick
27 września 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Junhao,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Very Happy
Best communication I have ever experienced. 5 emails confirming purchase, confirming delivery, answering questions and querying in delivery OK during COVID lockdown. This along with a fantastic product at a fantastic price is amazing. Thanks so much.
22 września 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Andrew,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Amazing service
Delivery time was very short , love the watch and amazing service by CityWatches.
It has become my one stop shopping site now for watches.
A Big THANK YOU to CityWatches.
20 września 2021
Opinia niezależna
Odpowiedź od Citywatches
Dear Anubhav,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.