We love using Citylink and once we are on board our holiday begins! When returning after a recent visit Linas helped us out at the Galway depot with our booking which I had lost. His calm and reassuri... Zobacz więcej
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We love using Citylink and once we are on board our holiday begins! When returning after a recent visit Linas helped us out at the Galway depot with our booking which I had lost. His calm and reassuri... Zobacz więcej
Reakcja na opinię
Got the galway to dublin airport service on the 19 /9/2026. Driver was extremely curt, short and rude and didn’t allow me to say goodbye to my girlfriend saying “no kissing no hugging no time for good... Zobacz więcej
Reakcja na opinię
I had bought ticket and my email address was wrong, so as result was no e-ticket no reference Nr. I first time tried to use City link information. But I was so surprised when the team was workin... Zobacz więcej
Reakcja na opinię
We are in Galway and had the BEST experience with Aisling at your Foster Street City Link. She gave us all the information and help we needed to book a bus from Galway to Limerick. She even showed us... Zobacz więcej
Reakcja na opinię
Citylink is one of Ireland’s leading coach operators, providing reliable, comfortable, and affordable transport across a nationwide network. The company connects key locations including Dublin City and Dublin Airport, Galway, Cork, Limerick, Athlone, Castlebar, and wider County Mayo, making travel easy for commuters, visitors, and business travellers alike. With a strong focus on customer experience, Citylink operates modern coaches equipped with onboard amenities such as WiFi, spacious seating, and charging points, helping passengers stay connected and comfortable throughout their journey. Frequent daily services offer flexibility and convenience across popular routes. Citylink is committed to delivering a safe, punctual, and high-quality service. By continually investing in its fleet and listening to customer feedback, the company strives to provide a dependable and seamless travel experience for everyone.
17 Forster Street, Galway, H91 AC67, Galway, Irlandia
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The driver had tried to block off the front row, when I sat in front seat I got a lecture about phone usage, I was not to use it for the entire journey. Strange that as he took 3 calls and chatted merrily when he should be focused on driving, he was the worst fidget, constantly moving his hands to his head, face, ears, nose, not a pleasant sight, the radio was quite loud also, finally when getting off at the airport he said get your own bags, when a woman tried to do just that he shouted at her not to touch other bags, really Citylink you need to employ people who take some pride in themselves and their job, i travel this route a few times annually and this is the first time I have had such a negative experience, hoping it will be the last!
Citylink bus driver(14.10) drove right past me across from coach station in Moycullen. Acknowledged me and kept driving. I called they said no issue, we use the new bus stop now
However when I searched bus times I was still lead to old bus stop. And another citylink bus driver told me they were not allowed to use the new bus stop and to use the old one. Very confused, annoyed and now have no way into the city to collect my car which will likely be clamped. Well done citylink for the Common decency 👎
Citylink! Your 763 bus route timetable is way way off the timings published!.
My son was waiting this evening for your 763 bus to arrive at Beatty's Loughrea stop for 16.50pm so that he can get to Oranmore to attend his Maths Grinds starting at 17.50pm. Your 763 bus did not arrive at Beattys Loughrea until 17.40pm!! Passengers had to wait from
16.50pm until 17.40pm to get this bus to Oranmore Galway and pay 9Euro one
way and the inconvenience of the long wait. Shocking service and misleading timetable. Your timetables need a complete revision as they are way off the timings published online. Very disappointing .
Comfy bus but the timetables are useless. We left Galway 20 mins late and arrived at dublin airport over 45mins late. I have missed my connecting bus.
Ah City link where the timetables are meaningless. Good luck if you have to get somewhere on time or have a connecting bus to catch, because it's not gonna happen!!!! The buses are extremely unhygienic like walking germ factories. I feel physically sick after being on one and have to scrub myself head to toe when I EVENTUALLY get home. And hey it's a fun guessing game trying to figure out when that will be. Keep up the good work City link!!!
I'm very upset with Citylink. The bus should arrive at Kilbeggan at 17:15, and I was waiting for the bus, but it didn't come. I'm wasting my time. The next bus is at 19:15. I'm not sure if the bus will arrive. I don't have a place in this city.
Very uncomfortable journey for the 2nd time in a row due to air con not working . Everyone was sweating . Driver couldn't fix it. Happened twice on the dublin Air port to galway route
EXTREMELY RUDE AND CONDESCENDING WORKERS DO NOT BOOK WITH CITY LINK!!!!!!!!!
Booked bus for myself and two of my friends from Galway to limerick for 4:30 but one of my friends had to leave early due to a family emergency, we then explained this to the workers when we got to the bus at our scheduled bus time and they shouted at us and said because we booked together we could not now get bus as our friend had already gone even though we paid and we exained the situation properly and in a calm and respectful manner.
I’m Utterly disgusted as never in all my years of taking buses have i been shouted at in such a rude and condescending manner.
I will never travel with city link ever again.
The bus driver on the Clifden / Galway run playing lovely music and singing along. Cut the journey in half. I don't know his name. An the very friendly and helpful Tiberius. It makes such a difference. I've never had an unpleasant driver but those 2 stand out for me
About 30people waiting outside at 11pm and driver only open the door 11:20 tells everyone to brighten up their phones so he can scan the barcode, dreadful service
I had to change my return ticket .
Citylink was very kind and help me in a perfect way !
Thank you !
Took the 3am bus from Dublin Airport to Galway. Absolutely FREEZING. Cold air coming from everywhere.
Busses are usually 99% on time! Cheaper then air coach! Seats aren’t as comfy as the air coach but still very good value for money
Waiting at the airport for over two hours because City link only does a multi stop trip every 2hours ! This is ridiculous waiting time when there is a non stop going every hour to Galway! Having two hours of a gap on the multi stop in this day and age is useless!! The county people are over looked all the time!
Booked a return journey via the app and it checked out at 27 EUR one-way. Although return ticket would be 2x21, 42 EUR.
Zero customer service, was told it's my fault and they would not amend ticket although I'm not travelling until June 2nd, 10 days ahead. Absolute shambles.
So now they want 54 EUR for 2 single journeys instead of 42.
App is subterrestrial, don't be bothered downloading it.
Myself and a large number of family members arrived to Dublin airport on a Ryanair flight from a wedding in Italy and we got to the citylink bus with our bags and we were a couple of minutes late as our plane was delayed.
There was ample room for all passengers on the bus but the driver refused to allow any of us to board the coach even though we had prebooked a return to galway over a week ago.
Yes we were late you can say but we couldn't have any control because of our flight delay.
Your bus driver was one rude individual to say the least, no way did he want to help us out in any way. He didn't want the bother of checking us onto the bus in my opinion. Just get the next bus he said. You are late and I am going. We would have loaded our own bags and cases but he wouldn't have it.
A rude ignorant individual. Our bus time was the 9 15pm and prebooked.
He left and the next bus arrived. The driver and a helper on this bus again said that the bus was booked up but he made a call to the office and he got as many of us on board as he could.
A lovely helpful man and willing to help as much as he possibly could and he did so.
First driver left with a half full bus. There were plenty of seats empty leaving and no way was he going to fill them.
2nd driver had a full bus load and got us to galway safe and sound.
Maybe someone should have a word with the 1st driver. He's not suitable for the job he's doing if citylink cares anything about customers which at the end of the day is what we are!!
3 hour journey from Dublin to Cork (2.30pm) with a constant whaft of stale urine. It's just unacceptable to not clean out the toilet before/after a shift starts. Prefer to use city link over aircoach, simply because there's always a nicer crowd on this bus but this situation has really put a stain on that choice going forward.
I’ve to compliment the Limerick driver who drove our coach to the airport on the early morning service, but I saw someone walking around the bus while he was driving and he got an awful fright from them creeping up on the driver like they did and scared him. I see they’ve left a review before mine. Fair play to the driver for asking the question. Would you leave your seat in a car while it’s in motion?
I will never use Citylink again and would suggest you try using another service.
The Limerick to Dublin bus had a driver that could only communicate in an impossible to understand grunt.
I thought the bus was double decker as I had walked up stairs.
Later on I was trying to find the toilet which I assumed was on the bottom floor. When I went down the stairs I realised that there was nothing down there.
As I was about to go back up the bus driver turned as if I had shocked/frightened him and asked what was wrong?.
I asked where the toilet was and he barked at me "back of the bus" and "don't ever do that again". It was a simple mistake.
On the return journey I was met with an almost full bus.
Plenty of people sat with a bag on one chair looking down trying to hold on to their two seats.
Not one offered me a seat.
The very front seat on the opposite side to the driver had one young women sitting there so I went and sat down.
Bus driver told me "move to the back of the bus" and I said "Why?". He just replied "noooooo".
Two minutes later he allowed another lady to sit there.
Two journeys and disrespected twice as if I were a brazen teenager.
Never ever again.
If you are reading this review, pay attention and book elsewhere.
It's not worth it.
I was literally fuming.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.