Cirrus Research plc Recenzje 

188
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... Zobacz więcej

Oceniono na 5 z 5

I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent elektroniki

Napisane przez firmę

Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

188 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(188)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very pleased with all aspects from…

Very pleased with all aspects from ordering to payment & delivery, easy to follow instructions and a great tool

3 grudnia 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Taylor,

Thank you so much for leaving us a 5-star review! Please don't hesitate to get in touch with us should need any further assistance in future.

All the best,
The Cirrus Team

Oceniono na 5 z 5

The service was excellent

The service was excellent. I was kept informed of the progress of the Calibration process and contacted when the process was completed and the equipment was ready to pick up.

30 listopada 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Steve,

Thank you very much for leaving us a five-star review! We're really pleased to know you're happy with our instrument calibration service. Please let us know if there's anything we can help in future.

All the best,
The Cirrus Team

Oceniono na 4 z 5

Noise Monitor Microphone lost it’ sensitivity

We having some challenges with the calibration of the instrument with the Acoustic Calibrator. The instrument shows “waiting for the calibrator tone” which never happens and also an offset value of 0.18dB.

Reported to Cirrus team and they assisted with fixing the instrument asap as wanted. Thanks

26 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Juantuah,

Thank you for taking the time to leave us your four-star review. We're really grateful for your feedback and glad that we managed to resolve your issue. As ever, if there's anything else you need in the future, please don't hesitate to get in touch with us.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Hire of Noise Meters early October 2020

The service and product supplied on hire were first class, as is everything that Cirrus as a company do, from sales, hire and after service I cannot fault them and that's why after nearly 20 years of association with this great company I keep going back time after time

21 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Martin,

Thank you very much for leaving us such a wonderful review! We're thrilled to know you're happy with the product and service we provide and look forward to another 20 years of working together.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Noise meter calibration

Very happy with the service I received

20 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Steve,

Thank you very much for leaving us a 5-star review! If there's anything else we can help with, please let us know.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Great service from the Cirrus team

Great service from the Cirrus team. The equipment is easy to use.

13 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Ivan,

Thank you so much for leaving us a five-star review! It's great to know you're happy with the Cirrus service and our equipment. If there's anything else we can help you with in the future, please don't hesitate to get in touch.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Equipment and software very user…

Equipment and software very user friendly, allowing easy interpretation of the results, while also being able to correctly store and label. The product was delivered on time. Only comment for improvement would be to have a rechargeable battery in the noise measuring device as battery life was 2 days, meaning the replacement batteries only allowed use of the device for 4 days. Rechargeable batteries would be able to charge when the instrument is plugged into a computer to download the results.

7 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Nick,

Thank you so much for leaving us a five-star review! We're thrilled to know you're happy with the equipment. We'll pass on your comments about rechargeable batteries to our product engineering and development team.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Needed noise badge kit sorting

Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I could use kit out on site shortly after.

2 października 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Jeremy,

Thank you so much for leaving us a five-star review! If we can help again in the future, we're only a phonecall away.

Best wishes,
The Cirrus Team

Oceniono na 3 z 5

Calibration Service

Service was delivered as expected and within expected time frame.

29 września 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Jacquie,

Thank you for leaving us your review! Please let us know what we can improve so next time you're able to give us five stars 😊

Best wishes,
The Cirrus Team

Oceniono na 5 z 5

Excellent service!

Excellent service provided from start to finish!
My enquiry to hire noise kit was dealt with professionally and I was given advice on which kit would be the best option for my particular requirements.
I received delivery on time and with no problems...I even asked a couple of questions on the kit and Cirrus were very helpful.
The kit was simple and easy to use with the software doing everything I needed after the meter was downloaded.
Arranging collection was easy afterwards.
Fantastic service and will not hesitate to use again

29 września 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Helen,

Thank you so much for leaving us such a great review! Please don't hesitate to get in touch with us if we can help you again in the future.

Best wishes,
The Cirrus Team

Oceniono na 5 z 5

Susan Rowson was very proffessional and…

Susan Rowson was very proffessional and helpful in tailoring the provided product to our specific needs.

17 września 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Matthew,

Thank you for your 5-star review! We're really pleased to know you had a great experience with us. If there's ever anything else we can help you with, please don't hesitate to get in touch.

All the best, The Cirrus Team

Oceniono na 5 z 5

Great kit; fantastic support; good price

The noise meters and associated equipment that Cirrus supplied was a fantastic piece of kit and the support and after sales support were very good too. Highly recommend this professional outfit.

11 sierpnia 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Adam,

Thank you so much for taking the time to leave us such a great review! We're really pleased to know that you're happy with the equipment you got from us and the level of service we provided. If there's ever anything else we can do to support you in the future, please let us know.

Best wishes,
The Cirrus Team

Oceniono na 5 z 5

Cirrus staff helpful and professional…

Cirrus staff helpful and professional as always; ready with advice when required. Delivery and collection of the rental equipment was as promised and well organised. And of course the equipment and software worked perfectly in helping us with our environmental noise issue.

23 lipca 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi there!

Thank you for taking for the time to leave us such a great review! We're really pleased you were happy with the service and equipment you received from us. Please don't hesitate to get in touch should you need anything from us again in the future.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Their equipment is excellent and their…

Their equipment is excellent and their service has improved in recent years

29 maja 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Matt,

Thank you for your 5-star review! We're really pleased to know you're happy with your equipment. If there's ever anything else we can help you with, please don't hesitate to get in touch.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Great service provided and prompt…

Great service provided and prompt delivery of items. Thank you

2 kwietnia 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Rashmika,

Thank you for taking the time to leave us a five-star review! Please let us know if there's anything else at all we can help you with.

All the best,
The Cirrus Team

Oceniono na 5 z 5

The equipment was as described and…

The equipment was as described and received when expected. Thanks for the good service

17 marca 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi there,

Thank you very much for taking the leave to us a five-star review! We're so pleased that you found the equipment met your expectations. Please don't hesitate to get in touch with us should you need anything else in the future.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Excellent service as usual and fast…

Excellent service as usual and fast turnaround on equipment.

16 marca 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Maria,

Thank you for taking the time to leave us such a positive review! If there's anything else we can help you with, please feel free to get in touch.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Great service

Great service, speedy turn around of calibration and prompt delivery

13 marca 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Andy,

Thank you for taking the time to leave us a five-star review! We really appreciate it.

If you need anything else, please never hesitate to get in touch.

All the best,
The Cirrus Team

Oceniono na 5 z 5

Cirrus Research are an excellent UK…

Cirrus Research are an excellent UK research and development company and provide a very good service for all my noise measurement requirements. There's no need to look elsewhere. Cirrus do the job.

13 marca 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Adrian,

Thank you so much for providing us with such great feedback!

Please don't hesitate to get in touch if you need anything else.

All the best,
The Cirrus Team

Oceniono na 4 z 5

Excellent service

On the whole Cirrus are excellent with great customer service, clear and easy pick up instructions and well packaged deliveries.

28 lutego 2020
Opinia niezależna
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Odpowiedź od Cirrus Research plc

Hi Lara,

Thank you for leaving us your feedback - we're delighted that you find our customer service great! Please let us know what we could do to earn a 5-star review next time!

All the best,
The Cirrus Team

Doświadczenie Trustpilot

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