My hosting experience
I've been Circlehash hosting for couple months now, and here's my experience. If you want in depth review, scroll down but here is the
TL;DR: Hosting experience is okay, but don't expect to be able to change the pools of your miners to any of your choosing and don't expect to get any support unless you are willing to pay. Shipping and Pickup experience, maybe not so great? (judging from the other reveiws)
-The dashboard is great. There are "New" and "Used" miners available for purchase. On checkout, you get to choose what type of delivery option you want: Hosting/Shipping and Pickup
-There are 6 hosting locations to pick (Finland, Norway, Ethiopia, USA, Dubai and Czech Republic). Each one have different kWh rates with Dubai and Ethiopia being the cheapest at 0.057.
-Once the payment has been processed, it takes roughly 1 week for the miner to be deployed to your account.
-Miner dashboard has "almost" everything:
*Real time/Average Hashrate
*Rejection Rate
*Earnings and Fees
*Temps and Fan speed
With options to shut it down, restart and change the pool settings. The only downside is there are only 3 pools you can choose from (3 most popular) and you can't add a new one. There is also an option change the location or put the miner for sale again, which goes to the "Used" miners market. I don't know how's the repair process, since all my miners are okay, fingers crossed it stays like that
-There is a wallet to your account with BTC, Kaspa, Alephium and USDT (used for energy fees)
-Miner rewards are deposited daily, although I had some delays that took couple of days to receive my rewards.
-You can convert any existing balance to another, but you also need to keep the USDT positive or at least with enough to cover the fees for every day.
-If the USDT balance goes negative from the energy fees, it will convert any remaining balance from the other coins on that wallet to compensate for your miner energy fees
-You can withdrawal your rewards to a BTC/Kaspa address or directly to a bank, but there are some caveats: For BTC the minimum withdrawal is 0.001 or 100USD at the time of this review, however the fee for that reaches up to 20-25USD, which is insane. Luckily Kaspa has a minimum of 5 KAS with almost no fee.
-it takes roughly 24 hours for any withdrawal request to be processed
-Now to the only negative thing I have about Circlehash, and it's pretty important: The support. In short, it's almost non-existent. I've had issues with my payments and miners and tried to reach their support at the 2 emails provided (info and support), I've sent multiple emails but to this day I still haven't gotten a single reply. Luckily for me, the issues were resolved eventually, but I doubt it was from my emails
I've managed to get in touch only 2 times by doing a Feedback/Report a bug section on the website. The support addressed the issue, which was an inquiry about delayed rewards, however once I asked what happened with my preivous emails that I sent, I basically got ghosted
There is also an option for premium support, which you need to pay 20EU to book a session with the CEO and I find this quite funny why does it even exist when normal support barely works.
13 grudnia 2024
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