Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've placed multiple orders, and every single one has been delivered promptly and on time. Exceptional care is taken with packaging, ensuring the cigars are well-kept and protected during transport. T... Zobacz więcej
Reakcja na opinię
I received the courier notification within 2min of placing my order. From the courier!!! If I can fault cigars.co.za on anything, it is the warning stickers on the box, if you place the stickers yours... Zobacz więcej
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I am really impressed with these guys. At first, I was extremely skeptical to just buy cigars online so I only ended up buying 4 sticks to get free shipping. To my surprise, the cigars were at my do... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
My promise to you
Napisane przez firmę
- You will get the best kept cigars in the fastest way possible!
- All our cigars are kept in a temperature and humidity controlled warehouse. With no delays, as everything you see is in stock, together with a courier company that is proven to be the fastest, you will get your cigars before you can say: supercalifragilisticexpialidocious
Our shipping promise
Same day and next day deliveries
JNB / PTA area same day delivery on orders completed before 10am. The rest of South Africa, all orders are delivered the following working day. (Rural areas can take 2-3 days extra)
Dane kontaktowe
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, Republika Afryki Południowej
- 0713518820
- Smoke@cigars.co.za
- cigars.co.za
4,9
Doskonała
799 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy buy on the website
Easy buy on the website, quick turnaround delivery time . Good quality product
21 kwietnia 2026
Quick delivery 🙏🏾
Quick delivery 🙏🏾
Only downfall is that there was no communication that you don’t delivery on weekends and public holidays …
1 maja 2026
Odpowiedź od Cigars.co.za
Thank you for the review. That information is written on our website under Shipping terms and conditions.
Odpowiedź od Cigars.co.za
Thank you for the review Toby. Due to Cuba’s current state of affairs, it’s extremely difficult to get what we want or even in the quantities we want. It’s a take it or leave it situation, which consumers don’t understand.
Absolutely great service
Absolutely great service, placed order after 21:00 Wednesday evening, received deliver Thursday afternoon. And what a great smoke it was. Legendary service as always.
28 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you for the great review Marinus! Much appreciated
Odpowiedź od Cigars.co.za
Thank you for the great review Matthew!
I order often and the experience is a…
I order often and the experience is a joy everytime. Very quick and neat delivery.
26 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you so much for the awesome review Werner! Much appreciated!
Constantly Great Service!
24 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you so much Pierre!! Much appreciated!
Odpowiedź od Cigars.co.za
Thank you so much for the great review Jan!
Seamless ordering ,payment and fast…
Seamless ordering ,payment and fast delivery . Good cigars .
22 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you so much for the awesome review! Highly appreciate it!
i did not receive my order
30 kwietnia 2026
Odpowiedź od Cigars.co.za
Hi Moribula, Please be aware that our business is not logistics. We do not own The Courier Guy and neither do we control their routes. We simply use them as our selected logistic company, as they are the fastest and most reliable courier company we have used in South Africa.
You have placed a total of 115 orders since 2020.
There is the SECOND time that The Courier Guy experienced delays with your order. All other 113 orders were delivered on time.
2 weeks ago I even sent you a hand crafted pen with the cigar brand you always order as a gift, and you didn’t even take time to say thank you.
However, 1 order gets delayed due to The Courier Guy and you rate us 1 star?
I find your rating is extremely unfair and damaging to our company and does not reflect our values we stand for as a business.
In future try and reach out to the companies by email or via a phone call before leaving a damaging review. We could have queried with the Courier guy the reason for the delay on your order, even though you get provided a tracking number and you can reach out directly to the courier company.
GREAT SERVICE GREAT PRODUCT!
1st: Speedy delivery service!
2nd: My friend loved his cigar. The fact that it was put in this cute wooden case, made it so much more special.
I will definitely order again to fill up his wooden cigar case.
Loved it!
16 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you for the great review Jessica! Im happy he loved it! =)
I am always in awe of the fast delivery…
I am always in awe of the fast delivery times and wonderful customer service!
18 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you so much for the trust given in us to handle your cigar necessities! =)
You fulfilled my order and it was…
You fulfilled my order and it was delivered in record time with no hassle. Thats great service 👍 thank you
17 kwietnia 2026
Odpowiedź od Cigars.co.za
Thank you so much for the great review Hennie! That’s how we roll!
Odpowiedź od Cigars.co.za
Thank you for the great review Siya
The service was exceptional
The service was exceptional. Instant updates and same day shipping.
I would highly recommend
30 marca 2026
Odpowiedź od Cigars.co.za
Thank you for the awesome review Gordon, much appreciated!
Frequently order from Cigars.co.za and…
Frequently order from Cigars.co.za and every order has been delivered on time (or even before).
My last order they notified me about a stick not being in stock and asked if they could replace it with another. To my surprise they replaced it with a cigar twice the cost, Pedro and team are exceptionally good at what they do!
31 marca 2026
Odpowiedź od Cigars.co.za
Nico, you a star! Thank you so much for the awesome review!! highly appreciate it!
Odpowiedź od Cigars.co.za
thank you so much Nishendra for the awesome review!
Excellent service as always
Excellent service as always. Correct orders and speedy deliveries. The products are original with no doubts.
27 marca 2026
Odpowiedź od Cigars.co.za
Thank you so much for the confidence and great review! Always a pleasure!
The delivery was quicker than Amazon!
25 marca 2026
Odpowiedź od Cigars.co.za
ahaha thank you so much Ronald for the awesome review!
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