I bought 3 caps in December and the old company took the money but nothing was delivered. Now, the new company has picked up my order and delivered the closest things they had to what I had ordered. O... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Zobacz więcej
Reakcja na opinię
I ordered an Ascot Top Hat. It was too big for me when I received it so I sent it back and asked for a smaller size to be delivered. Within a week of sending the initial delivered hat back I had the r... Zobacz więcej
I wouldn’t entertain buying from this outfit.They keep sending me emails that I’m unable to stop because there’s no unsubscribe facility. As I’ve stated in my review.There is no unsubscribe facilit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Dane kontaktowe
Zjednoczone Królestwo
- +44(0)203 713 9692
- support@christys-hats.com
- christys-hats.com
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Confidence restored
Confidence restored, excellent customer service, Dani was amazing!
Shaping a present
Very helpful with sorting out the shaping of a hat bought from the old company. Great service in head office and the shop itself.
The new company has honoured orders from the previous company.
I bought 3 caps in December and the old company took the money but nothing was delivered. Now, the new company has picked up my order and delivered the closest things they had to what I had ordered. Of course, they weren’t obligated to do this but I am really grateful that they did and am very happy with the outcome. Great customer service and I’m delighted that I’ll be able to buy hats from Christy’s in future! Andy
Excellent customer service
I ordered an Ascot Top Hat. It was too big for me when I received it so I sent it back and asked for a smaller size to be delivered. Within a week of sending the initial delivered hat back I had the replacement smaller hat. It fits brilliantly and is great quality. Excellent customer service.
new owners
After the bankruptcy of Christy's the new owner did everything that could be reasonably expected to deal with my order placed before the bankruptcy.
Hat is excellent to.
Andrew
Great hats and Caps
Great hats and Caps, would definitely recommend! Excellent customer service
Great hats and caps would definitely…
Great hats and caps would definitely recommend anyone looking to purchase online
CHRISTYS HATS THE FINEST!!
Dani is exceptional , she managed to transform what was a challenging situation into one of the finest experiences I have had with a company to date! am so pleased to have made the acquaintance and will be definitely purchasing more from them going forward.

Odpowiedź od Christys' Hats
5 stars
5 stars, wrote to the new team to enquire about a return and exchange of a Baker Boy hat. Response from Dani was quick and efficient and exchange arranged. Couldn’t be happier with the product. Thank you!

Odpowiedź od Christys' Hats
Restored confidence.
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went into liquidation and my fear was that there would be no resolution. Communication from the new management has been prompt and honest regarding the situation. A replacement has been provided poste haste and, apart from the first choice of colour still not being available, the hat received is fab.

Odpowiedź od Christys' Hats
Really good service provided by the…
Really good service provided by the customer service.
New start
Great Hat, great communication and great service.
Really glad to see the revival of this company.
Wishing the new owners all the success going forward.
New owners honoured order placed with old company
I placed an order with Christys for a number of hats and then discovered that the company had gone into liquidation. Later I contacted the new owners and they responded very quickly and said they would honour previous order and I received my hats a week later. This is a very good, positive start so I'm happy to continue as a Christys customer and wish the new team every success with the business.
Cap purchase
Very pleased with my purchase today polite and helpful customer service. Will return
Great item and great customer service.
Great item and great customer service.
Ordered hats for racing event
Ordered hats for racing event, delivery time was as expected and quality was perfect for what we were after.
Fantastic service order arrived within…
Fantastic service order arrived within 2 days of ordering
Lovely customer service and extremely…
Lovely customer service and extremely quick delivery
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