Please measure in your garden before purchase as it’s not as big as it looks - I did do this but the run could really be taller. Ordered on Friday delivered on Wednesday, so not necessarily next d... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered weekend before Christmas 2024, didn’t expect it until after but arrived on Christmas Eve, delivery driver gave good service. Coop went together without a hitch. Very pleased. Hens enjoying the... Zobacz więcej
Reakcja na opinię
Great experience, some bumps along the road with stock and then the shipping company messed up but their customer service was excellent and sorted everything out. Really happy with end result, product... Zobacz więcej
Reakcja na opinię
So far so good, quick and efficient delivery and communication. Easy to build and instructions were fairly clear. The wood is slightly thinner than I’d expected so we shall have to see how it winter... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Chicken Coops and Houses, we provide high-quality, expertly crafted chicken coops, runs, and accessories to keep your hens safe, comfortable, and happy. With a focus on durability and ease of use, our products are designed to withstand the UK weather while offering superior protection from predators. Whether you’re a first-time owner or an experienced poultry keeper, we have the perfect solution for your flock. Enjoy FREE Next Day Delivery across mainland UK and shop with confidence for reliable, long-lasting chicken housing!
Dane kontaktowe
Zjednoczone Królestwo
- chickencoopsandhouses.co.uk
4,2
Dobra
79 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Solid with a few quirks.
Solid with a few quirks.
One piece broken so had to glue it.
Instructions could be a bit clearer.
The gap around the door to the run could be smaller and if you need it secure, ditch the locks that come with it and use ones that take a padlock or similar.
10 marca 2025
Odpowiedź od Cocoon Chicken Coops
Hi Paul, We're sorry for the issues you experienced. Please contact us if there's anything we can do to make this a better experience for you. We're here to help!
Excellent service, happy hens
I ordered the ECO 8ft Raised Chicken Coop with Run on 18th March to replace my old coop which broke ( an entire wall collapsed!). I was so relieved that the new coop was delivered the next morning. By afternoon our five Pekin Bantams had a lovely new home. One hen Clemmie even laid her egg before we finished…thankfully the nest box was in position and I was able to carry Clemmie into the prepared box😀
19 marca 2025
Opinia niezależna
Odpowiedź od Cocoon Chicken Coops
Thank you so much for your lovely review! We're delighted your hens (especially Clemmie!) are enjoying their new home. Happy hens make us happy too! 🐔😊
Happy with purchase of rabbit hutch and…
Happy with purchase of rabbit hutch and run combo, relatively easy to put together although instruction pictures could be better. Quick delivery
19 marca 2025
Opinia niezależna
Odpowiedź od Cocoon Chicken Coops
Thank you for your feedback! We're glad you're happy with the hutch and run combo. We appreciate your suggestion on the instructions and will look into improving them. Enjoy your new setup! 😊
Well built chicken coop
Well built chicken coop, apart from a fracture in one of the glass door panels it was very easy to put together with well written instructions and different numbered / lettered packaging. The only negative was the advertisement of the chicken coop, it looks much larger in the picture which was a little disappointing. But overall the grandson is excited to have it ready for his rescue chicken on Saturday.
19 lutego 2025
Odpowiedź od Cocoon Chicken Coops
Thank you for your feedback! We’re really glad to hear that you found the coop well-built and easy to assemble. 😊
We’re sorry if the pictures made it seem larger than expected—that wasn’t our intention. We’ll make sure to highlight the dimensions and measurements more clearly in our listings to avoid any confusion in the future.
We hope your grandson and his rescue chicken love their new home! 🐔💛 If there's anything we can do to help, just let us know.
Total waste of money
I am sooooo disappointed with the quality of this hen house and run! Very flimsy...I hope you get to read my review before spending your money. I paid £334 for coop and run and was so upset with it's poor quality that I completely ditched it and started again. What a total waste of money! I tried to ring the company and I emailed...guess what? No reply. Avoid!!!
22/2/25
After seeing my review Cocoon contacted me...they listened to my concerns re the henhouse and a fair compromise was reached. Happily customer services were very willing to help me.
19 lutego 2025
Opinia niezależna
Odpowiedź od Cocoon Chicken Coops
We're really sorry to hear that you were disappointed with your purchase. We take product quality and customer service very seriously, so it's concerning to hear that you couldn’t reach us. After checking our records, we couldn’t find any emails or calls from you, but we’d love the chance to put this right.
Please get in touch with our customer service team at sales@chickencoopsandhouses.co.uk
so we can understand what went wrong and see how we can help. Your feedback is important to us, and we want to make sure you have the best experience possible.
Great coop very pleased with it only…
Great coop very pleased with it only down size is the run area is rather small but luckily ours are able to free range. I’d say maximum of 2/3 standard hens
16 lutego 2025
Opinia niezależna
Odpowiedź od Cocoon Chicken Coops
Thank you for your review! We're glad you're happy with the coop. If you're looking to give your hens even more space, our run extension is a great option—it adds extra room while keeping them safe and secure. You can check them on our website.
Well made, easy to assemble
Well made for the price.
Easy to assemble, with just a screwdriver. One-person assembly, Although I’d recommend a se one to hold the roof in place while you fix it.
Really pleased with it, can’t wait to get our chooks!
30 stycznia 2025
Odpowiedź od Cocoon Chicken Coops
Thank you for your feedback! We're glad you found the coop well-made and easy to assemble. Hope your chickens settle in well!
Replacement chicken coop
The chicken coop was well packaged and arrived promptly with clear assembly instructions. However it is flimsy and I don’t see it lasting that long compared to my previous coop. For instance the nest box lid split slightly whilst fitting and I’ve now secured the coop to the ground to stop it blowing away
28 stycznia 2025
Odpowiedź od Cocoon Chicken Coops
Thank you for your feedback! We're glad to hear your coop arrived promptly and that the assembly instructions were clear.
We're sorry to hear about the issues you've experienced. We'd be happy to replace any damaged parts—if you could let us know which ones you need from the assembly instructions provided, we’ll get them sorted for you.
Additionally, we'd love to offer you a complimentary rain cover as a goodwill gesture. Please reach out to us, and we’ll arrange everything for you.
We had a part missing and it was sorted…
We had a part missing and it was sorted super quick
Thank you so much
30 grudnia 2024
Odpowiedź od Cocoon Chicken Coops
Thank you so much for your kind review! We're thrilled we could sort it out quickly for you. 😊
Would recommend
Ordered weekend before Christmas 2024, didn’t expect it until after but arrived on Christmas Eve, delivery driver gave good service. Coop went together without a hitch. Very pleased. Hens enjoying their new home. Would recommend.
23 grudnia 2024
Odpowiedź od Cocoon Chicken Coops
Thank you so much for your wonderful review! We're thrilled to hear that your coop arrived in time for Christmas and that everything went smoothly during assembly. It’s great to know your hens are happy in their new home! We truly appreciate your recommendation and look forward to helping you again in the future. 😊🐓
Delivery fab
Delivery fab, quality good. Easy to paint and assemble. However gaps between the two roof plates which will leak and hard to prevent a gap on the roosting box lid and the coop, which would drip and cause damp. We've added extra rubber strip to protect it.
Always use these coops and happy chickens x
2 grudnia 2024
Odpowiedź od Cocoon Chicken Coops
Thank you for your feedback! We're so glad to hear that you're happy with the delivery, quality, and ease of assembly, and it’s wonderful to know your chickens are happy too! 🐔✨
We appreciate you pointing out the issue with the roof and roosting box lid and your solution to add extra protection. Your input helps us improve, and we'll certainly take this into account for future designs.
Thank you for your continued support and for choosing our coops again – it means a lot to us! If there's anything else we can assist you with, feel free to reach out. 😊
Fabulous product fabulous communication…
Fabulous product fabulous communication can't rate highly enough
4 listopada 2024
Odpowiedź od Cocoon Chicken Coops
Thank you so much for your kind words! We're thrilled you’re happy with both the product and our communication. Your support means the world to us! 😊🐔
A lovely coop
A lovely coop
However the coop will not fit my 5 bantam chickens when it’s states it would fit 8, will have to purchase a bigger coop once the chicks are older. Some screws missing, needs another latch to the roof on opposite side plus did not receive the ramp for the chickens to go up and down.
11 października 2024
Odpowiedź od Cocoon Chicken Coops
Hi there,
Thank you so much for your feedback! We’re glad to hear you like the coop, but we’re sorry to learn that it didn’t quite meet your expectations for your bantam chickens. We appreciate your patience and understanding as your chicks grow, and we’d be happy to help you find a larger coop when the time comes.
We also apologize for the missing screws and ramp, as well as the latch issue. This isn’t the experience we want for our customers. Please reach out to our customer service team, and we’ll arrange for the missing parts to be sent to you as soon as possible.
Thanks again for sharing your thoughts—we truly value your input!
Great Hen House
Very pleased with the small chicken house & run that I ordered. Prompt delivery, clear instructions for putting together, good quality (especially for the price) and it looks great in my small garden. The only thing that could be improved would be to have a flashing above the egg box lid hinges, but that’s a minor detail and I will make my own.
26 września 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.