Chicherjewelry Recenzje 

406
•
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I absolutely love the stunning jewelleries , this is my second time purchasing a ring from this cite. I get compliments all the time , if you want the high end quality with the right price this is the... Zobacz więcej

Oceniono na 4 z 5

It took forever, but they finally responded. The tracking information is horrendous. Next time I will just call. They take forever to respond, and then when they do respond, it doesn’t connect to any... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

J’attends avec un intense plaisir , ma magnifique montre , je sais le professionnalisme , de votre marque , et de vos compétences , en particulier dans le domaine de l’horlogerie de luxe . Merci beauc... Zobacz więcej

Oceniono na 5 z 5

Easy to Checkout , Great Photos of Ring , Sizing too Bonus Canada , No Extra Charges . Free Shipping . Ring Looks Well Made . Great Price. Total Package

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself. Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you. Our Promise We promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

406 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(406)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 114

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Total scam

Total scam. 30 days later and no ring. Don't buy anything from this company.

25 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Sorry for the long wait! Pls send your order number to service@chicherjewelry.com and we'll help check it out. Thank you!

Oceniono na 1 z 5

VERY POOR QUALITY!

Purchased a $135.99 men's saphire engement ring. The edges on the ring are not rounded off and, way to sharp, and cut into my knuckle making it unwearable. Customer support responded quickly but denied a refund claiming the ring was manufactured correctly. I can return the ring but must pay for international shipping costing almost as much as the ring. VERY POOR QUALITY! Something comparable to costume jewelry. UPDATE.. Per Chicerjewelry response, They state that the pic shows the ring fit perfectly but they cannot see any cut on my finger or sharp edges. Of course I am not going to wear the ring long enough to show blood on my finger and of course a pic can never actually show the sharp edges. Again, there reply is useless.

21 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Per check, these rings fit you perfectly. In the pictures you sent back, you did not show the "sharp ring edges" and we did not see "your cut knuckles". If there is no quality problem with the product, the return and exchange costs will be borne by the customer. You can see this in our return and exchange policy. Thanks for your understanding.

Oceniono na 1 z 5

Never received my item

Never received my item. After 21 days, I was told it was being handmade and they don't keep silver on hand because of oxidation which is a bunch of crap, and that my item was finished for me to please be patient yet 5 days after it was "finished", it was still being prepared hadn't been shipped out even though they kept telling me it was going to be shipped out the day after it was finished. I thank God I ordered with PayPal because I just got a refund because of dealing with their nonsense and them telling me lies after lies after shipment date lies I had had enough. This was supposed to be for mother's Day and yet they kept pushing everything off and giving me every excuse in the book. And the cost of the products that you're buying is absolutely outrageous!

1 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Sorry for the long wait! You can contact our customer service and we'll process the refund. Thank you.

Oceniono na 1 z 5

AVOID THIS SITE/ COMPANY

AVOID THIS SITE/ COMPANY
If I could give this 0 stars I would.
First of all the items take 4 months to arrive with no real communication from the company. Then when they arrive they look NOTHING like the pictures on the site - so cheap with poor craftsmanship. They claim their jewellery is sterling silver but none of it is stamped 925.

2 of the pieces arrived damaged and while the site claims it has 60 day money back guarantee this is also a scam. It takes ages for them to reply to emails and then they try to negotiate with you - first I was offered a reissue for one of the pieces and 15% refund for the other and if I wanted to return I would have to pay the international shipping and tariffs.

This was ridiculous considering neither piece is wearable - I declined said it wasn’t good enough wanted 100% refund for both pieces and I was happy to return them as I didn’t want them but as per the claims on their website would not be paying the tariffs or shipping as they items were damaged the onus was on the company.

So then they came back with full refund for one and 40% for the other and “If you don't like it, you can sell it on a second-hand platform, which is more cost-effective.Is it okay with you?
This is a second-hand platform” proceeded to send me the link to poshmark.
This was verbatim from their email.

I had to screenshot their own website to show that this is not in line with their own claims to finally get them to refund the items and even then they have not given me a full refund they have short changed me by £12.62. And when I challenged them again re: this they said you got a jewellery box and a silver polishing cloth - for what?! For items I can’t even use. Further challenges were responded to like this: “As I mentioned in my last letter, we have refunded you all the money that should be refunded. If you don't like it, you can sell it on a second-hand platform, which is more cost-effective than customs duties and shipping costs.”

Their customer service has been a disgrace. Avoid like the plague they are such a scam and their 60 day money back guarantee is an empty promise.

UPDATE: the company have gotten in touch and refunded me the remaining £12.62

21 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Sincerely apologzie for the issue encountered! We'll forward your review to our craftsman and customer service for a better solution. Thanks for your feedback!

Oceniono na 2 z 5

I bought a set of two rings

I bought a set of two rings. One of them was gold plated, the gold came off within a week. I tested do they say lab grown sapphires- they are some glass and not the sapphires. On the positive note the design is pretty unique.

9 kwietnia 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Pls contact us at service@chicherjewelry.com and we'll help with the issue!

Oceniono na 1 z 5

Don't order from this Company if you…

Don't order from this Company if you expect a refund. Ring arrived and looked tacky and cheap like something out of a Christmas cracker. Nothing like the picture. I asked for a refund and was refused, seller wouldn't provide returns information instead told I must keep the ring. I'm now £100 out of pocket. This Company is based in China not the US. I Could have just bought the ring off temu or shein for £1. Con artists. Beware.

17 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Hi, pls contact us at service@chicherjewelry.com and send your order number and related evidence. Pls don't leave malicious comments.

Oceniono na 1 z 5

Return

Habe eine Kette und ein Paar Ohrringe bestellt, leider sieht alles sehr grob aus, entspricht nicht der schönen Beschreibung. Habe nach Rückgabe gefragt, leider seit 2 Wochen keine Antwort.

13 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Sorry for the misunderstanding! Per check, we've replied to your email. Pls check your inbox or spam folder. Thank you!

Oceniono na 1 z 5

i'm writing here because i'm desperate…

i'm writing here because i'm desperate that they will answer my email and send my remaining order it's been a month now and still haven't received my order.;(;(;(

11 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Sorry for the long wait! Per check, two packages have been delivered to your address. We'll also email you for the issue!

Oceniono na 1 z 5

I have a shipping issue

I have a shipping issue, as I have not received my item, I have reached out via email twice and instant chat once and not received any contact. I am experiencing very poor customer support. The item ordered was over 100 USD.

1 maja 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Per check, your order has been delivered to your address and we've replied to your previous emails. Pls kindly check it out! Thank you!

Oceniono na 5 z 5

Great bracelet top quality.

Great bracelet top quality.
It arrived excactly as promised.
I live in the netherlands and ordered again some uten on the day my bracelet arrived
Regards jeff

1 maja 2025
Opinia niezależna
Oceniono na 2 z 5

No communication

I ordered a few days back, with wothin a week shipong 3 to 7 days, i recieved an email
About the size and i sent email to know when the delivery will be no reply , i tried the chat no reply, weird is this a scam

28 kwietnia 2025
Opinia niezależna
Logo Chicherjewelry

Odpowiedź od Chicherjewelry

Per check, we've replied to your emails. Pls check your inbox or spam folder. Besides, your order have been delivered to your address. If there's any question about it, pls contact us at service@chicherjewelry.com.

Oceniono na 4 z 5

Two beautiful ladies ring …

Their online products are pleasantly attractive and their online promos are irresistible to pass on so, I ordered two items from them. I cannot give a full satisfaction comment yet as of now till, I received my much awaited orders.

26 kwietnia 2025
Opinia niezależna

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