My experience with "ChicherJewelry" is about five (5) Stars at this point. Except for the length of time it takes for my gorgeous purchases to arrive... everything else is A-#1. But I do understand wh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love the stunning jewelleries , this is my second time purchasing a ring from this cite. I get compliments all the time , if you want the high end quality with the right price this is the... Zobacz więcej
J’attends avec un intense plaisir , ma magnifique montre , je sais le professionnalisme , de votre marque , et de vos compétences , en particulier dans le domaine de l’horlogerie de luxe . Merci beauc... Zobacz więcej
It took forever, but they finally responded. The tracking information is horrendous. Next time I will just call. They take forever to respond, and then when they do respond, it doesn’t connect to any... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself. Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you. Our Promise We promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.
Dane kontaktowe
4,1
Dobra
407 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Chicherjewelry
Pls note that our items are made of silver and lab-created sapphires. Pls contact us at service@chicherjewelry.com for any issues about your order. Thank you!
The jewelry is great
I love the jewelry but if I need to make a return it’s impossible because they want you to mail it to China ! That’s the only problem with this company
22 marca 2025
Opinia niezależna
This is just a scam
This is just a scam. Address and store pretend to be in US. They are just a front and items are coming from China. I ordered over two months ago and received one out of 8 items. The ring I did receive is cheap and made of very low quality materials. Think of plastic jewelry that has no weight. If you want cheap low quality items from China and are okay with being lied to, order away. I have been requested a refund 22 days ago and nothing. They keep offering discounts and think I will be OK with that. Now I have open a dispute with my credit card to get a refund. The original order was 1-23-25 and I verified by email that the delivery was in 7 to 18 days. As of 3-21-25 I still don't have my order or a credit on my card. What a waste of time.
23 stycznia 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Sorry for the issue encountered! Pls note that your items have been finished and we've replied to your emails. Pls kindly check your inbox or spam folder. Thank you.
Ordered in early February and still…
Ordered in early February and still haven’t gotten my jewelry. Spotty responses from customer service. Said it FINALLY started to ship today, 7 WEEKS after ordering, and God knows how long it will take to get here from China.
4 lutego 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Sorry for the issue encountered! Pls check your inbox or spam folder. You should've received the tracking information. You can track it for specific information. Thank you.
Good products fast service
12 marca 2025
Opinia niezależna
TERRIBLE
TERRIBLE! It is plastic and poor quality. Not what I ordered and no one is responding to my request to return the items.
13 marca 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Pls send your order number to service@chicherjewelry.com and we'll help with it. Thank you!
Fabulous selection
Fabulous selection, great images, detailed description above all great craftsmanship and value for money. Love all my pieces purchased to date, the collection keeps growing 😊
16 marca 2025
Opinia niezależna
Very very very bad
Very very very bad , I bought a Jewelery worth $255 and it’s damaged in courier , no one responds to my emails , this is so bad customer service , they take all the money and don’t help the clients. .
Pls pls don’t buy from them .
11 marca 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Pls note that the photo does not show where the necklace is broken. We need to verify the issue first. Then we can furhter process it. Once it is confirmed that it's broken during transportation, we'll immedaitely process the refund or replacement. Thank you!
Didn't receive my order
I ordered a ring February 20th. It's March 11, and still haven't received my order. No communication, no tracking, no anything.
I'm starting to believe they're a scam.
11 marca 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Pls send your order number and cotact us at service@chicherjewelry.com. Then we'll help check it out. Thank you!
Wonderful choice of juwellery
Wonderful choice of juwellery! Very easy to order. Looking forward to get the parcel :)
9 marca 2025
Opinia niezależna
One star it’s a lot for them
One star it’s a lot for them, this is horrible company with horrible customer service, no updates, no replies. This was first and last time I used this website
17 lutego 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Pls send your order number to service@chicherjewelry.com and we'll help with it!
Too good to be true
ordered Jan 22nd , It is now March 6th . zero communication, no response to emails . Very poor customer service . Invoice ID
2406832118076433024847-001
22 stycznia 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Pls send your order number or the email address address left when making payment to service@chicherjewelry.com. Then we'll help with it. Thank you.
If I could rate 0 I would
If I could rate 0 I would. Placed my order Feb 7th. I immediately noticed after I received confirmation the address was some how jumbled and missing my apt #. Not sure how that happened so I reached out through chat and email. I recieved this responce: Hi,
Pls note that we've modified the address as per your request. Pls wait for it. Thank you.
Pls feel free to contact us if you have any issues with the order!
With Love,
Chicherjewelry Team
I checked daily to see if my order address was corrected. No update still showing wrong address. I sent numerous emails back and even requested a refund twice. Still nothing. It's now almost been a month. Order still says processing. Money of course not returned. And address still showing incorrect on order. What a disaster.
***Update. After posting this review I finally got a responce saying my refund will be processed. It had been 5 days. Still no refund. Next steps is I will.report them to BBB and make a report for fraudulent buisness practices, as well as contact my credit card company to try and reverse charges. I just sent another email telling them they have 24 hrs to refund.
Also as far as them stating below they didn't have copy of me asking for refund, only address change, I have all correspondence, and it will be provided to BBB. ****
5 lutego 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Sorry for the delay! Per check, we didn't receive your resuest for refund, but requested to change the address. The address has been modified, but the system will not display the changed address.
If you want a refund, pls contact us at service@chicherjewelry.com. Thank you.
The ordering process was quick and…
The ordering process was quick and easy. I’m excited to see my new ring
1 marca 2025
Opinia niezależna
I haven’t received my order and I…
I haven’t received my order and I ordered mine February 18 and also with no tracking number or anything but they were quick to take my money.
18 lutego 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Sorry for your long wait! We've contacted you for your order. Pls kindly check your inbox or spam folder. Thank you!
Two months & no goods
Ordered in January. It’s now March. Still not arrived. Every time I email they said to wait.
I requested a refund, they still wanted me to wait. I raised a dispute via PayPal- they now say I can only have refund if I cancel the dispute. Errrr, no.
Avoid at all costs - total sham
1 marca 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
Hi, sorry for the issue encountered! Pls note that the refund cannot be transferred to your account with the dispute and we cannot process your order. If you don't want to wait for the order, pls cancel the dispute and we can process the refund. Thank you!
placed an order or February 11th still…
placed an order or February 11th still haven’t received any updated, emails back, or text back from customer support and my birthdays is coming i really wanted that piece
11 lutego 2025
Opinia niezależna
Odpowiedź od Chicherjewelry
We've replied to your email. Pls kindly check your inbox. Thank you!
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